Snapshot 56779
Normalized text
Scripts and page chrome removed; this is what change detection compares.
{
"components": [
{
"created_at": "2017-05-11T16:41:35.502-07:00",
"description": null,
"group_id": null,
"id": "3qs1169dzjrn",
"name": "Website",
"page_id": "6cstry0bkzpb",
"position": 1,
"showcase": true,
"start_date": null,
"status": "operational",
"updated_at": "2025-07-28T11:23:45.622-07:00"
},
{
"created_at": "2017-05-11T16:42:28.008-07:00",
"description": null,
"group_id": null,
"id": "fs8p0ljk9dzz",
"name": "Dialer",
"page_id": "6cstry0bkzpb",
"position": 2,
"showcase": true,
"start_date": null,
"status": "operational",
"updated_at": "2025-07-28T11:23:45.637-07:00"
},
{
"created_at": "2017-05-11T16:41:35.477-07:00",
"description": null,
"group_id": null,
"id": "vk0q3xp2schr",
"name": "API",
"page_id": "6cstry0bkzpb",
"position": 3,
"showcase": true,
"start_date": null,
"status": "operational",
"updated_at": "2025-07-28T11:23:45.650-07:00"
},
{
"created_at": "2022-12-05T09:38:26.986-08:00",
"description": null,
"group_id": null,
"id": "h1l3dmtx55j3",
"name": "SMS",
"page_id": "6cstry0bkzpb",
"position": 4,
"showcase": true,
"start_date": "2022-12-05T00:00:00.000-08:00",
"status": "operational",
"updated_at": "2025-07-09T08:08:12.354-07:00"
}
],
"incidents": [
{
"components": [
{
"created_at": "2017-05-11T16:41:35.502-07:00",
"description": null,
"group_id": null,
"id": "3qs1169dzjrn",
"name": "Website",
"page_id": "6cstry0bkzpb",
"position": 1,
"showcase": true,
"start_date": null,
"status": "operational",
"updated_at": "2025-07-28T11:23:45.622-07:00"
},
{
"created_at": "2017-05-11T16:42:28.008-07:00",
"description": null,
"group_id": null,
"id": "fs8p0ljk9dzz",
"name": "Dialer",
"page_id": "6cstry0bkzpb",
"position": 2,
"showcase": true,
"start_date": null,
"status": "operational",
"updated_at": "2025-07-28T11:23:45.637-07:00"
}
],
"created_at": "2026-07-20T12:46:09.214-07:00",
"id": "5k4xps2317cy",
"impact": "none",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "3qs1169dzjrn",
"name": "Website",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "fs8p0ljk9dzz",
"name": "Dialer",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "Site is back to normal operation.",
"created_at": "2026-07-20T12:58:44.737-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-07-20T12:58:44.737-07:00",
"id": "g3xnxng114gk",
"incident_id": "5k4xps2317cy",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-07-20T12:58:44.737-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "3qs1169dzjrn",
"name": "Website",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "fs8p0ljk9dzz",
"name": "Dialer",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "Issue is resolved. We are monitoring",
"created_at": "2026-07-20T12:49:52.331-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-07-20T12:49:52.331-07:00",
"id": "nld8y2rzzd8j",
"incident_id": "5k4xps2317cy",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-07-20T12:49:52.331-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "3qs1169dzjrn",
"name": "Website",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "fs8p0ljk9dzz",
"name": "Dialer",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "We are investigating website issues. Engineers have identified the issue and are working on a solution.",
"created_at": "2026-07-20T12:46:09.253-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-07-20T12:46:09.253-07:00",
"id": "8zs7vjlxygtq",
"incident_id": "5k4xps2317cy",
"status": "identified",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-07-20T12:46:09.253-07:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": "2026-07-20T12:49:52.331-07:00",
"name": "Website issues",
"page_id": "6cstry0bkzpb",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-07-20T12:58:44.737-07:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/vcwty8npdbz7",
"started_at": "2026-07-20T12:46:09.207-07:00",
"status": "resolved",
"updated_at": "2026-07-20T12:58:44.754-07:00"
},
{
"components": [
{
"created_at": "2017-05-11T16:42:28.008-07:00",
"description": null,
"group_id": null,
"id": "fs8p0ljk9dzz",
"name": "Dialer",
"page_id": "6cstry0bkzpb",
"position": 2,
"showcase": true,
"start_date": null,
"status": "operational",
"updated_at": "2025-07-28T11:23:45.637-07:00"
}
],
"created_at": "2026-06-09T06:51:35.547-07:00",
"id": "29kzgwwmdlbb",
"impact": "none",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "fs8p0ljk9dzz",
"name": "Dialer",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "This incident has been resolved.",
"created_at": "2026-06-09T07:00:21.563-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-06-09T07:00:21.563-07:00",
"id": "yznrgshct6hz",
"incident_id": "29kzgwwmdlbb",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-06-09T07:00:21.563-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "fs8p0ljk9dzz",
"name": "Dialer",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "We are investigating a fix.",
"created_at": "2026-06-09T06:51:35.643-07:00",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2026-06-09T06:51:35.643-07:00",
"id": "zwpqygqgrwrz",
"incident_id": "29kzgwwmdlbb",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-06-09T06:51:35.643-07:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "Starting a dial session is degraded.",
"page_id": "6cstry0bkzpb",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-06-09T07:00:21.563-07:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/mvrwhy3jqd7t",
"started_at": "2026-06-09T06:51:35.528-07:00",
"status": "resolved",
"updated_at": "2026-06-09T07:00:21.583-07:00"
},
{
"components": [
{
"created_at": "2017-05-11T16:41:35.502-07:00",
"description": null,
"group_id": null,
"id": "3qs1169dzjrn",
"name": "Website",
"page_id": "6cstry0bkzpb",
"position": 1,
"showcase": true,
"start_date": null,
"status": "operational",
"updated_at": "2025-07-28T11:23:45.622-07:00"
},
{
"created_at": "2017-05-11T16:42:28.008-07:00",
"description": null,
"group_id": null,
"id": "fs8p0ljk9dzz",
"name": "Dialer",
"page_id": "6cstry0bkzpb",
"position": 2,
"showcase": true,
"start_date": null,
"status": "operational",
"updated_at": "2025-07-28T11:23:45.637-07:00"
},
{
"created_at": "2017-05-11T16:41:35.477-07:00",
"description": null,
"group_id": null,
"id": "vk0q3xp2schr",
"name": "API",
"page_id": "6cstry0bkzpb",
"position": 3,
"showcase": true,
"start_date": null,
"status": "operational",
"updated_at": "2025-07-28T11:23:45.650-07:00"
}
],
"created_at": "2025-07-28T11:20:40.524-07:00",
"id": "8ys78mnsp75s",
"impact": "minor",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "vk0q3xp2schr",
"name": "API",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "3qs1169dzjrn",
"name": "Website",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "fs8p0ljk9dzz",
"name": "Dialer",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "Site performance is back to normal operation.",
"created_at": "2025-07-28T11:25:19.861-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-07-28T11:25:19.861-07:00",
"id": "s2323x6txc20",
"incident_id": "8ys78mnsp75s",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-07-28T11:25:19.861-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "vk0q3xp2schr",
"name": "API",
"new_status": "operational",
"old_status": "degraded_performance"
},
{
"code": "3qs1169dzjrn",
"name": "Website",
"new_status": "operational",
"old_status": "degraded_performance"
},
{
"code": "fs8p0ljk9dzz",
"name": "Dialer",
"new_status": "operational",
"old_status": "degraded_performance"
}
],
"body": "Site performance is improving. We're monitoring.",
"created_at": "2025-07-28T11:23:45.677-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-07-28T11:23:45.677-07:00",
"id": "2vxmv1tz8jjd",
"incident_id": "8ys78mnsp75s",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-07-28T11:23:45.677-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "vk0q3xp2schr",
"name": "API",
"new_status": "degraded_performance",
"old_status": "operational"
},
{
"code": "3qs1169dzjrn",
"name": "Website",
"new_status": "degraded_performance",
"old_status": "operational"
},
{
"code": "fs8p0ljk9dzz",
"name": "Dialer",
"new_status": "degraded_performance",
"old_status": "operational"
}
],
"body": "We are investigating performance issues with the website.",
"created_at": "2025-07-28T11:20:40.631-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-07-28T11:20:40.631-07:00",
"id": "vr1zqxypszj3",
"incident_id": "8ys78mnsp75s",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-07-28T11:20:40.631-07:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": "2025-07-28T11:23:45.677-07:00",
"name": "Website performance degradation",
"page_id": "6cstry0bkzpb",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2025-07-28T11:25:19.861-07:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/bkbyx20q8vvy",
"started_at": "2025-07-28T11:20:40.519-07:00",
"status": "resolved",
"updated_at": "2025-07-28T11:25:19.878-07:00"
},
{
"components": [
{
"created_at": "2017-05-11T16:42:28.008-07:00",
"description": null,
"group_id": null,
"id": "fs8p0ljk9dzz",
"name": "Dialer",
"page_id": "6cstry0bkzpb",
"position": 2,
"showcase": true,
"start_date": null,
"status": "operational",
"updated_at": "2025-07-28T11:23:45.637-07:00"
}
],
"created_at": "2025-07-23T13:31:23.030-07:00",
"id": "82gnlm64hcrz",
"impact": "minor",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "fs8p0ljk9dzz",
"name": "Dialer",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "Traffic is migrated away from the problematic vendor and we'll continue monitoring.",
"created_at": "2025-07-23T14:55:54.863-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-07-23T14:55:54.863-07:00",
"id": "14tychslcb8y",
"incident_id": "82gnlm64hcrz",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-07-23T14:55:54.863-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "fs8p0ljk9dzz",
"name": "Dialer",
"new_status": "operational",
"old_status": "degraded_performance"
}
],
"body": "We have started the process of moving all the usage away from the problematic vendor. We are monitoring. We recommend any users experiencing the issues log out of your account and login again to ensure you pickup the new configurations.",
"created_at": "2025-07-23T14:49:03.771-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-07-23T14:49:03.771-07:00",
"id": "qdbzy9732y4m",
"incident_id": "82gnlm64hcrz",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-07-23T14:49:03.771-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "fs8p0ljk9dzz",
"name": "Dialer",
"new_status": "degraded_performance",
"old_status": "degraded_performance"
}
],
"body": "The vendor is still researching the issues on their end.",
"created_at": "2025-07-23T13:51:18.532-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-07-23T13:51:18.532-07:00",
"id": "nvt8p879m04w",
"incident_id": "82gnlm64hcrz",
"status": "identified",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-07-23T13:51:18.532-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "fs8p0ljk9dzz",
"name": "Dialer",
"new_status": "degraded_performance",
"old_status": "operational"
}
],
"body": "We have identified an intermittent issue with the dialer where the buttons don't work as expected. We have identified it as an issue with one of our vendors. We're working closely with them to resolve the issue.",
"created_at": "2025-07-23T13:31:23.117-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-07-23T13:31:23.117-07:00",
"id": "rrktz1cqwb9g",
"incident_id": "82gnlm64hcrz",
"status": "identified",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-07-23T13:31:23.117-07:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": "2025-07-23T14:49:03.771-07:00",
"name": "Dialer button issues",
"page_id": "6cstry0bkzpb",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2025-07-23T14:55:54.863-07:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/qp3xljdls5g5",
"started_at": "2025-07-23T13:31:23.025-07:00",
"status": "resolved",
"updated_at": "2025-07-23T14:55:54.878-07:00"
},
{
"components": [
{
"created_at": "2017-05-11T16:41:35.502-07:00",
"description": null,
"group_id": null,
"id": "3qs1169dzjrn",
"name": "Website",
"page_id": "6cstry0bkzpb",
"position": 1,
"showcase": true,
"start_date": null,
"status": "operational",
"updated_at": "2025-07-28T11:23:45.622-07:00"
},
{
"created_at": "2017-05-11T16:42:28.008-07:00",
"description": null,
"group_id": null,
"id": "fs8p0ljk9dzz",
"name": "Dialer",
"page_id": "6cstry0bkzpb",
"position": 2,
"showcase": true,
"start_date": null,
"status": "operational",
"updated_at": "2025-07-28T11:23:45.637-07:00"
},
{
"created_at": "2017-05-11T16:41:35.477-07:00",
"description": null,
"group_id": null,
"id": "vk0q3xp2schr",
"name": "API",
"page_id": "6cstry0bkzpb",
"position": 3,
"showcase": true,
"start_date": null,
"status": "operational",
"updated_at": "2025-07-28T11:23:45.650-07:00"
},
{
"created_at": "2022-12-05T09:38:26.986-08:00",
"description": null,
"group_id": null,
"id": "h1l3dmtx55j3",
"name": "SMS",
"page_id": "6cstry0bkzpb",
"position": 4,
"showcase": true,
"start_date": "2022-12-05T00:00:00.000-08:00",
"status": "operational",
"updated_at": "2025-07-09T08:08:12.354-07:00"
}
],
"created_at": "2025-07-09T07:36:21.476-07:00",
"id": "k50m3krzjy69",
"impact": "minor",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "vk0q3xp2schr",
"name": "API",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "3qs1169dzjrn",
"name": "Website",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "fs8p0ljk9dzz",
"name": "Dialer",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "h1l3dmtx55j3",
"name": "SMS",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "Site performance has been restored. We've determined that an upstream provider was having performance issues that degraded some aspects of our site. We have mitigated those issue and the site is performing well. We'll continue monitoring.",
"created_at": "2025-07-09T08:39:27.118-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-07-09T08:39:27.118-07:00",
"id": "p99rhgktzrzf",
"incident_id": "k50m3krzjy69",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-07-09T08:39:27.118-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "vk0q3xp2schr",
"name": "API",
"new_status": "operational",
"old_status": "degraded_performance"
},
{
"code": "3qs1169dzjrn",
"name": "Website",
"new_status": "operational",
"old_status": "degraded_performance"
},
{
"code": "fs8p0ljk9dzz",
"name": "Dialer",
"new_status": "operational",
"old_status": "degraded_performance"
},
{
"code": "h1l3dmtx55j3",
"name": "SMS",
"new_status": "operational",
"old_status": "degraded_performance"
}
],
"body": "We are seeing full site performance recovery. We are monitoring.",
"created_at": "2025-07-09T08:08:12.386-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-07-09T08:08:12.386-07:00",
"id": "3zbtcgvvg8vn",
"incident_id": "k50m3krzjy69",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-07-09T08:08:12.386-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "vk0q3xp2schr",
"name": "API",
"new_status": "degraded_performance",
"old_status": "degraded_performance"
},
{
"code": "3qs1169dzjrn",
"name": "Website",
"new_status": "degraded_performance",
"old_status": "degraded_performance"
},
{
"code": "fs8p0ljk9dzz",
"name": "Dialer",
"new_status": "degraded_performance",
"old_status": "degraded_performance"
},
{
"code": "h1l3dmtx55j3",
"name": "SMS",
"new_status": "degraded_performance",
"old_status": "degraded_performance"
}
],
"body": "We've identified the source of the issue and we're remediating. We're starting to see performance improvements.",
"created_at": "2025-07-09T07:47:20.817-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-07-09T07:47:20.817-07:00",
"id": "hh2xs2cm21ss",
"incident_id": "k50m3krzjy69",
"status": "identified",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-07-09T07:47:20.817-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "vk0q3xp2schr",
"name": "API",
"new_status": "degraded_performance",
"old_status": "operational"
},
{
"code": "3qs1169dzjrn",
"name": "Website",
"new_status": "degraded_performance",
"old_status": "operational"
},
{
"code": "fs8p0ljk9dzz",
"name": "Dialer",
"new_status": "degraded_performance",
"old_status": "operational"
},
{
"code": "h1l3dmtx55j3",
"name": "SMS",
"new_status": "degraded_performance",
"old_status": "operational"
}
],
"body": "We are investigating issues with the site",
"created_at": "2025-07-09T07:36:21.599-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-07-09T07:36:21.599-07:00",
"id": "fv1tyyv3c4v5",
"incident_id": "k50m3krzjy69",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-07-09T07:36:21.599-07:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": "2025-07-09T08:08:12.386-07:00",
"name": "Site performance issues",
"page_id": "6cstry0bkzpb",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2025-07-09T08:39:27.118-07:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/4h74cjbrp9c4",
"started_at": "2025-07-09T07:36:21.470-07:00",
"status": "resolved",
"updated_at": "2025-07-09T08:39:27.133-07:00"
},
{
"components": [
{
"created_at": "2017-05-11T16:41:35.502-07:00",
"description": null,
"group_id": null,
"id": "3qs1169dzjrn",
"name": "Website",
"page_id": "6cstry0bkzpb",
"position": 1,
"showcase": true,
"start_date": null,
"status": "operational",
"updated_at": "2025-07-28T11:23:45.622-07:00"
},
{
"created_at": "2017-05-11T16:42:28.008-07:00",
"description": null,
"group_id": null,
"id": "fs8p0ljk9dzz",
"name": "Dialer",
"page_id": "6cstry0bkzpb",
"position": 2,
"showcase": true,
"start_date": null,
"status": "operational",
"updated_at": "2025-07-28T11:23:45.637-07:00"
},
{
"created_at": "2017-05-11T16:41:35.477-07:00",
"description": null,
"group_id": null,
"id": "vk0q3xp2schr",
"name": "API",
"page_id": "6cstry0bkzpb",
"position": 3,
"showcase": true,
"start_date": null,
"status": "operational",
"updated_at": "2025-07-28T11:23:45.650-07:00"
},
{
"created_at": "2022-12-05T09:38:26.986-08:00",
"description": null,
"group_id": null,
"id": "h1l3dmtx55j3",
"name": "SMS",
"page_id": "6cstry0bkzpb",
"position": 4,
"showcase": true,
"start_date": "2022-12-05T00:00:00.000-08:00",
"status": "operational",
"updated_at": "2025-07-09T08:08:12.354-07:00"
}
],
"created_at": "2025-06-18T11:42:38.472-07:00",
"id": "ww5zzfx6zprv",
"impact": "minor",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "vk0q3xp2schr",
"name": "API",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "3qs1169dzjrn",
"name": "Website",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "fs8p0ljk9dzz",
"name": "Dialer",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "h1l3dmtx55j3",
"name": "SMS",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "Site performance has been restored.",
"created_at": "2025-06-18T12:10:55.257-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-06-18T12:10:55.257-07:00",
"id": "0vxq658227nm",
"incident_id": "ww5zzfx6zprv",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-06-18T12:10:55.257-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "vk0q3xp2schr",
"name": "API",
"new_status": "operational",
"old_status": "degraded_performance"
},
{
"code": "3qs1169dzjrn",
"name": "Website",
"new_status": "operational",
"old_status": "degraded_performance"
},
{
"code": "fs8p0ljk9dzz",
"name": "Dialer",
"new_status": "operational",
"old_status": "degraded_performance"
},
{
"code": "h1l3dmtx55j3",
"name": "SMS",
"new_status": "operational",
"old_status": "degraded_performance"
}
],
"body": "Engineers have identified the issue and we're seeing performance recover. We're monitoring.",
"created_at": "2025-06-18T11:56:29.334-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-06-18T11:56:29.334-07:00",
"id": "dgcmvmvvdd3m",
"incident_id": "ww5zzfx6zprv",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-06-18T11:56:29.334-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "vk0q3xp2schr",
"name": "API",
"new_status": "degraded_performance",
"old_status": "operational"
},
{
"code": "3qs1169dzjrn",
"name": "Website",
"new_status": "degraded_performance",
"old_status": "operational"
},
{
"code": "fs8p0ljk9dzz",
"name": "Dialer",
"new_status": "degraded_performance",
"old_status": "operational"
},
{
"code": "h1l3dmtx55j3",
"name": "SMS",
"new_status": "degraded_performance",
"old_status": "operational"
}
],
"body": "We are investigating degraded website performance",
"created_at": "2025-06-18T11:42:38.634-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-06-18T11:42:38.634-07:00",
"id": "pjdd6y8x0f15",
"incident_id": "ww5zzfx6zprv",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-06-18T11:42:38.634-07:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": "2025-06-18T11:56:29.334-07:00",
"name": "Degraded website performance",
"page_id": "6cstry0bkzpb",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2025-06-18T12:10:55.257-07:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/x2khcz9nrm6n",
"started_at": "2025-06-18T11:42:38.462-07:00",
"status": "resolved",
"updated_at": "2025-06-18T12:10:55.288-07:00"
},
{
"components": [
{
"created_at": "2017-05-11T16:42:28.008-07:00",
"description": null,
"group_id": null,
"id": "fs8p0ljk9dzz",
"name": "Dialer",
"page_id": "6cstry0bkzpb",
"position": 2,
"showcase": true,
"start_date": null,
"status": "operational",
"updated_at": "2025-07-28T11:23:45.637-07:00"
}
],
"created_at": "2025-05-15T18:07:54.027-07:00",
"id": "c563nwsksxcl",
"impact": "none",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "fs8p0ljk9dzz",
"name": "Dialer",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "The incident is resolved.",
"created_at": "2025-05-15T18:49:50.948-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-05-15T18:49:50.948-07:00",
"id": "tl060dv1zp72",
"incident_id": "c563nwsksxcl",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-05-15T18:49:50.948-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "fs8p0ljk9dzz",
"name": "Dialer",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "Calls are completing successfully. We are monitoring the make sure the system is stable.",
"created_at": "2025-05-15T18:41:02.422-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-05-15T18:41:02.422-07:00",
"id": "l4skpfnrr9bq",
"incident_id": "c563nwsksxcl",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-05-15T18:41:02.422-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "fs8p0ljk9dzz",
"name": "Dialer",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "Engineering team has identified a fix and an update and/or fix should be deployed shortly.",
"created_at": "2025-05-15T18:34:38.043-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-05-15T18:34:38.043-07:00",
"id": "srm56n0dgylj",
"incident_id": "c563nwsksxcl",
"status": "identified",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-05-15T18:34:38.043-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "fs8p0ljk9dzz",
"name": "Dialer",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "We have identified the issue and are working on a resolution.",
"created_at": "2025-05-15T18:07:54.090-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-05-15T18:07:54.090-07:00",
"id": "jd3y6jm6mh8l",
"incident_id": "c563nwsksxcl",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-05-15T18:07:54.090-07:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": "2025-05-15T18:41:02.422-07:00",
"name": "Outbound and inbound calls experiencing issues.",
"page_id": "6cstry0bkzpb",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2025-05-15T18:49:50.948-07:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/6gcq7zk5ncf0",
"started_at": "2025-05-15T18:07:54.020-07:00",
"status": "resolved",
"updated_at": "2025-05-15T18:49:50.965-07:00"
},
{
"components": [
{
"created_at": "2017-05-11T16:41:35.502-07:00",
"description": null,
"group_id": null,
"id": "3qs1169dzjrn",
"name": "Website",
"page_id": "6cstry0bkzpb",
"position": 1,
"showcase": true,
"start_date": null,
"status": "operational",
"updated_at": "2025-07-28T11:23:45.622-07:00"
},
{
"created_at": "2017-05-11T16:42:28.008-07:00",
"description": null,
"group_id": null,
"id": "fs8p0ljk9dzz",
"name": "Dialer",
"page_id": "6cstry0bkzpb",
"position": 2,
"showcase": true,
"start_date": null,
"status": "operational",
"updated_at": "2025-07-28T11:23:45.637-07:00"
},
{
"created_at": "2017-05-11T16:41:35.477-07:00",
"description": null,
"group_id": null,
"id": "vk0q3xp2schr",
"name": "API",
"page_id": "6cstry0bkzpb",
"position": 3,
"showcase": true,
"start_date": null,
"status": "operational",
"updated_at": "2025-07-28T11:23:45.650-07:00"
}
],
"created_at": "2025-04-03T09:41:20.415-07:00",
"id": "dlk61cdsdv56",
"impact": "minor",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "vk0q3xp2schr",
"name": "API",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "3qs1169dzjrn",
"name": "Website",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "fs8p0ljk9dzz",
"name": "Dialer",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "Site performance has been fully restored.",
"created_at": "2025-04-03T10:03:59.988-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-04-03T10:03:59.988-07:00",
"id": "wd10hymf401m",
"incident_id": "dlk61cdsdv56",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-04-03T10:03:59.988-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "vk0q3xp2schr",
"name": "API",
"new_status": "operational",
"old_status": "degraded_performance"
},
{
"code": "3qs1169dzjrn",
"name": "Website",
"new_status": "operational",
"old_status": "degraded_performance"
},
{
"code": "fs8p0ljk9dzz",
"name": "Dialer",
"new_status": "operational",
"old_status": "degraded_performance"
}
],
"body": "We are observing improved performance. The team is continuing to monitor.",
"created_at": "2025-04-03T09:53:27.298-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-04-03T09:53:27.298-07:00",
"id": "6sl3v92vv21j",
"incident_id": "dlk61cdsdv56",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-04-03T09:53:27.298-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "vk0q3xp2schr",
"name": "API",
"new_status": "degraded_performance",
"old_status": "operational"
},
{
"code": "3qs1169dzjrn",
"name": "Website",
"new_status": "degraded_performance",
"old_status": "operational"
},
{
"code": "fs8p0ljk9dzz",
"name": "Dialer",
"new_status": "degraded_performance",
"old_status": "operational"
}
],
"body": "We are investigating site performance issues",
"created_at": "2025-04-03T09:41:20.549-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-04-03T09:41:20.549-07:00",
"id": "jg3nllmwzx8b",
"incident_id": "dlk61cdsdv56",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-04-03T09:41:20.549-07:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": "2025-04-03T09:53:27.298-07:00",
"name": "Site performance issues",
"page_id": "6cstry0bkzpb",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2025-04-03T10:03:59.988-07:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/9sk31w5ypyrt",
"started_at": "2025-04-03T09:41:20.408-07:00",
"status": "resolved",
"updated_at": "2025-04-03T10:04:00.010-07:00"
},
{
"components": [
{
"created_at": "2017-05-11T16:41:35.502-07:00",
"description": null,
"group_id": null,
"id": "3qs1169dzjrn",
"name": "Website",
"page_id": "6cstry0bkzpb",
"position": 1,
"showcase": true,
"start_date": null,
"status": "operational",
"updated_at": "2025-07-28T11:23:45.622-07:00"
},
{
"created_at": "2017-05-11T16:42:28.008-07:00",
"description": null,
"group_id": null,
"id": "fs8p0ljk9dzz",
"name": "Dialer",
"page_id": "6cstry0bkzpb",
"position": 2,
"showcase": true,
"start_date": null,
"status": "operational",
"updated_at": "2025-07-28T11:23:45.637-07:00"
},
{
"created_at": "2017-05-11T16:41:35.477-07:00",
"description": null,
"group_id": null,
"id": "vk0q3xp2schr",
"name": "API",
"page_id": "6cstry0bkzpb",
"position": 3,
"showcase": true,
"start_date": null,
"status": "operational",
"updated_at": "2025-07-28T11:23:45.650-07:00"
},
{
"created_at": "2022-12-05T09:38:26.986-08:00",
"description": null,
"group_id": null,
"id": "h1l3dmtx55j3",
"name": "SMS",
"page_id": "6cstry0bkzpb",
"position": 4,
"showcase": true,
"start_date": "2022-12-05T00:00:00.000-08:00",
"status": "operational",
"updated_at": "2025-07-09T08:08:12.354-07:00"
}
],
"created_at": "2025-03-26T18:56:31.154-07:00",
"id": "yzwc806kdtn6",
"impact": "critical",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "vk0q3xp2schr",
"name": "API",
"new_status": "operational",
"old_status": "degraded_performance"
},
{
"code": "3qs1169dzjrn",
"name": "Website",
"new_status": "operational",
"old_status": "degraded_performance"
},
{
"code": "fs8p0ljk9dzz",
"name": "Dialer",
"new_status": "operational",
"old_status": "degraded_performance"
},
{
"code": "h1l3dmtx55j3",
"name": "SMS",
"new_status": "operational",
"old_status": "degraded_performance"
}
],
"body": "This incident has been resolved.",
"created_at": "2025-03-26T20:46:41.450-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-03-26T20:46:41.450-07:00",
"id": "rqw9zy25br31",
"incident_id": "yzwc806kdtn6",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-03-26T20:46:41.450-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "vk0q3xp2schr",
"name": "API",
"new_status": "degraded_performance",
"old_status": "major_outage"
},
{
"code": "3qs1169dzjrn",
"name": "Website",
"new_status": "degraded_performance",
"old_status": "major_outage"
},
{
"code": "fs8p0ljk9dzz",
"name": "Dialer",
"new_status": "degraded_performance",
"old_status": "major_outage"
},
{
"code": "h1l3dmtx55j3",
"name": "SMS",
"new_status": "degraded_performance",
"old_status": "major_outage"
}
],
"body": "A fix has been implemented and we are monitoring the results.",
"created_at": "2025-03-26T19:46:52.356-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-03-26T19:46:52.356-07:00",
"id": "h0tqp1ctysbr",
"incident_id": "yzwc806kdtn6",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-03-26T19:46:52.356-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "vk0q3xp2schr",
"name": "API",
"new_status": "major_outage",
"old_status": "major_outage"
},
{
"code": "3qs1169dzjrn",
"name": "Website",
"new_status": "major_outage",
"old_status": "major_outage"
},
{
"code": "fs8p0ljk9dzz",
"name": "Dialer",
"new_status": "major_outage",
"old_status": "major_outage"
},
{
"code": "h1l3dmtx55j3",
"name": "SMS",
"new_status": "major_outage",
"old_status": "major_outage"
}
],
"body": "We are continuing to work on a fix for the issue.",
"created_at": "2025-03-26T19:36:24.003-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-03-26T19:36:24.003-07:00",
"id": "3806fww25vhk",
"incident_id": "yzwc806kdtn6",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-03-26T19:36:24.003-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "vk0q3xp2schr",
"name": "API",
"new_status": "major_outage",
"old_status": "major_outage"
},
{
"code": "3qs1169dzjrn",
"name": "Website",
"new_status": "major_outage",
"old_status": "major_outage"
},
{
"code": "fs8p0ljk9dzz",
"name": "Dialer",
"new_status": "major_outage",
"old_status": "major_outage"
},
{
"code": "h1l3dmtx55j3",
"name": "SMS",
"new_status": "major_outage",
"old_status": "major_outage"
}
],
"body": "The team continues to investigate the issue. A new update will come shortly.",
"created_at": "2025-03-26T19:17:35.852-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-03-26T19:17:35.852-07:00",
"id": "w7whgcl4j6d4",
"incident_id": "yzwc806kdtn6",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-03-26T19:17:35.852-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "vk0q3xp2schr",
"name": "API",
"new_status": "major_outage",
"old_status": "operational"
},
{
"code": "3qs1169dzjrn",
"name": "Website",
"new_status": "major_outage",
"old_status": "operational"
},
{
"code": "fs8p0ljk9dzz",
"name": "Dialer",
"new_status": "major_outage",
"old_status": "operational"
},
{
"code": "h1l3dmtx55j3",
"name": "SMS",
"new_status": "major_outage",
"old_status": "operational"
}
],
"body": "We are investigating the issue.",
"created_at": "2025-03-26T18:56:31.308-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-03-26T18:56:31.308-07:00",
"id": "t4dhtdrnjvcw",
"incident_id": "yzwc806kdtn6",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-03-26T18:56:31.308-07:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": "2025-03-26T19:46:52.356-07:00",
"name": "Website is currently degraded and not functional.",
"page_id": "6cstry0bkzpb",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2025-03-26T20:46:41.450-07:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/dhn90fjc4mjm",
"started_at": "2025-03-26T18:56:31.146-07:00",
"status": "resolved",
"updated_at": "2025-03-26T20:46:41.470-07:00"
},
{
"components": [
{
"created_at": "2017-05-11T16:41:35.502-07:00",
"description": null,
"group_id": null,
"id": "3qs1169dzjrn",
"name": "Website",
"page_id": "6cstry0bkzpb",
"position": 1,
"showcase": true,
"start_date": null,
"status": "operational",
"updated_at": "2025-07-28T11:23:45.622-07:00"
},
{
"created_at": "2017-05-11T16:42:28.008-07:00",
"description": null,
"group_id": null,
"id": "fs8p0ljk9dzz",
"name": "Dialer",
"page_id": "6cstry0bkzpb",
"position": 2,
"showcase": true,
"start_date": null,
"status": "operational",
"updated_at": "2025-07-28T11:23:45.637-07:00"
}
],
"created_at": "2025-03-14T12:44:26.712-07:00",
"id": "l6q8czqgl3f4",
"impact": "minor",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "3qs1169dzjrn",
"name": "Website",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "fs8p0ljk9dzz",
"name": "Dialer",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "The site performance has been restored.",
"created_at": "2025-03-14T13:05:21.532-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-03-14T13:05:21.532-07:00",
"id": "fx7jyq9pw2bh",
"incident_id": "l6q8czqgl3f4",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-03-14T13:05:21.532-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "3qs1169dzjrn",
"name": "Website",
"new_status": "operational",
"old_status": "degraded_performance"
},
{
"code": "fs8p0ljk9dzz",
"name": "Dialer",
"new_status": "operational",
"old_status": "degraded_performance"
}
],
"body": "We're observing site performance improvements. We're monitoring.",
"created_at": "2025-03-14T12:58:26.876-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-03-14T12:58:26.876-07:00",
"id": "c9683yyybbgh",
"incident_id": "l6q8czqgl3f4",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-03-14T12:58:26.876-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "3qs1169dzjrn",
"name": "Website",
"new_status": "degraded_performance",
"old_status": "degraded_performance"
},
{
"code": "fs8p0ljk9dzz",
"name": "Dialer",
"new_status": "degraded_performance",
"old_status": "degraded_performance"
}
],
"body": "We have identified the source of the issue and the team is working on resolution.",
"created_at": "2025-03-14T12:48:53.759-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-03-14T12:48:53.759-07:00",
"id": "y97h9gmcry6h",
"incident_id": "l6q8czqgl3f4",
"status": "identified",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-03-14T12:48:53.759-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "3qs1169dzjrn",
"name": "Website",
"new_status": "degraded_performance",
"old_status": "operational"
},
{
"code": "fs8p0ljk9dzz",
"name": "Dialer",
"new_status": "degraded_performance",
"old_status": "operational"
}
],
"body": "We are investing issues with the site loading slowly.",
"created_at": "2025-03-14T12:44:26.818-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-03-14T12:44:26.818-07:00",
"id": "gyvt0cpjd4dy",
"incident_id": "l6q8czqgl3f4",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-03-14T12:44:26.818-07:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": "2025-03-14T12:58:26.876-07:00",
"name": "Site response speed issues",
"page_id": "6cstry0bkzpb",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2025-03-14T13:05:21.532-07:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/4rvfh2p4qht7",
"started_at": "2025-03-14T12:44:26.706-07:00",
"status": "resolved",
"updated_at": "2025-03-14T13:05:21.551-07:00"
}
],
"page": {
"id": "6cstry0bkzpb",
"name": "PhoneBurner",
"url": "https://status.phoneburner.com"
},
"status": {
"description": "All Systems Operational",
"indicator": "none"
}
}