Snapshot 56812
Normalized text
Scripts and page chrome removed; this is what change detection compares.
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"body": "The issue affecting emails sent from Accelo has now been fully resolved. Our team worked closely with our email provider to identify and address the root cause, and email delivery has returned to normal. We appreciate your patience while we worked through the issue and apologize for any inconvenience it may have caused.",
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"body": "Update on the technical issue affecting emails sent from Accelo\n\nWe want to keep you informed about the ongoing issue. While email delivery has improved, some messages remain queued for processing. We are working closely with our provider to get this fully resolved as soon as possible.\nWe understand the inconvenience and are working hard to restore services quickly. Thank you for your patience.",
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"body": "We want to inform you that there was an an issue affecting emails sent from Accelo. We have identified the root cause and the emails are now being delivered, however there may still be intermittent delivery issues until this is fully resolved. We appreciate your patience as we work with our provider to ensure complete stability.\n\nWe apologize for the inconvenience and appreciate your patience. You can track live updates on our status page.",
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"body": "Please be aware that we have scheduled maintenance for deployments hosted in the US region on Friday, March 20th, 2026, starting at 21:00 MDT. \n\nThe impact will be a short outage during the maintenance window affecting deployments hosted in the specified region.\n\nWe apologize for any inconvenience this may cause and appreciate your understanding as we work to improve our services.",
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"body": "Please be aware that we have scheduled maintenance for deployments hosted in the AU region on Thursday, March 19th, 2026, starting at 18:00 AEDT. \n\nThe impact will be a short outage during the maintenance window affecting deployments hosted in the specified region.\n\nWe apologize for any inconvenience this may cause and appreciate your understanding as we work to improve our services.",
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"body": "This incident has been resolved. All affected invoices have been successfully regenerated, and our Support team will be contacting impacted clients with additional details. Thank you for your patience while we worked to resolve this issue.",
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"body": "A fix has been implemented, and we are now seeing invoices and their PDFs being generated correctly. We will continue to monitor to ensure the issue remains resolved.",
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"body": "We are continuing to investigate this issue.",
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"body": "We’re currently experiencing an issue affecting PDF generation for non-project-related invoices. While the PDF file will generate, it may appear blank. Our team is treating this with high priority and working on a resolution.\n\nIn the meantime, if you need to send an invoice to a client and are connected to Xero or QuickBooks, your invoices will still sync with those platforms and can be sent directly from there as a temporary workaround.",
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"body": "We have confirmation that the issue has been resolved. After the resolution was announced by AWS, our team immediately completed thorough testing and can confirm we are no longer seeing any system issues related to the recent AWS outage.",
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"body": "The issue with AWS is still unstable and we continue to experience issues with activity creation. We are actively monitoring AWS’s progress and will restore full functionality as soon as their systems are stable. Thank you for your patience and understanding.",
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"body": "When trying to create activities users will be met with a \"Failed to load editor\" message. \n\nWe are currently experiencing this service disruption due to a widespread AWS (Amazon Web Services) outage impacting multiple systems globally. Our platform relies on AWS infrastructure, and as a result, some services may be unavailable or degraded.\n\nWe are actively monitoring AWS’s progress and will restore full functionality as soon as their systems are stable. Thank you for your patience and understanding.",
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"body": "We are experiencing issues with our cloud service provider on the AWS us-east-1 region, specifically around creating activities, which includes notes, time logs, and emails. All other systems operational.",
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"created_at": "2025-10-07T07:45:21.206Z",
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},
{
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"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"created_at": "2025-10-07T07:40:21.456Z",
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"display_at": "2025-10-07T07:40:21.456Z",
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},
{
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"body": "Maintenance will begin as scheduled in 60 minutes.",
"created_at": "2025-10-07T06:40:21.346Z",
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"deliver_notifications": true,
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},
{
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"body": "Please be aware that we have scheduled maintenance for all deployments hosted in the US \u0026 AU region on Tuesday, October 7, 2025, starting at 18:40 AEST. \n\nDuring the maintenance window, you can expect the system to be unavailable, at most for 2 occasions and for approximately 2 minutes each time.\n\nWe apologize for any inconvenience this may cause and appreciate your understanding as we work to improve our services.",
"created_at": "2025-10-07T04:54:01.637Z",
"custom_tweet": null,
"deliver_notifications": false,
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"updated_at": "2025-10-07T04:58:34.049Z",
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}
],
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"page_id": "m0sbzc18yt4n",
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{
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"id": "6m5ny0ssd156",
"impact": "none",
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{
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"body": "Incident Duration: Sunday, October 5, 2025 1:20pm MST – Sunday, October 5, 2025 3:06pm MST\n\nRoot Cause:\nThe search reader service experienced a memory issue, which temporarily prevented new data from being indexed into the database.\n\nActions Taken:\nThe affected service was rebooted to restore functionality, and the indexing process has resumed. We're actively monitoring as the system catches up to ensure all data is fully up to date.\n\nPreventative Measures:\nWe've reviewed the reader's memory allocation and monitoring thresholds to prevent recurrence.\n\nIf you experience any lingering search issues, please reach out to our support team. We sincerely appreciate your patience and understanding.",
"created_at": "2025-10-07T02:44:38.412Z",
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"deliver_notifications": true,
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"id": "9t7hmx1vqz5j",
"incident_id": "6m5ny0ssd156",
"status": "resolved",
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"updated_at": "2025-10-07T02:44:38.412Z",
"wants_twitter_update": false
},
{
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"body": "Update: Monday, October 6, 2025 @ 8:24am MST\nCurrent Status: Monitoring\n\nThe underlying issue has been identified and fix is in place. While we continue to monitor the issue, Stream activities may not be 100% visible but a full list can be accessed from the \"List \u0026 Export\" option on the V3 classic stream tab. Searching for items may also not display all results.\n\nWe understand the inconvenience and are working hard to restore service. Thank you for your patience.",
"created_at": "2025-10-06T14:24:39.529Z",
"custom_tweet": null,
"deliver_notifications": false,
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"updated_at": "2025-10-06T15:42:56.702Z",
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},
{
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"body": "Update: Monday, October 6, 2025 @ 8:20am MST\nCurrent Status: Monitoring\n\nThe underlying issue has been identified and fix is in place. While we continue to monitor the issue, Stream activities may not be 100% visible but a full list can be accessed from the \"List \u0026 Export\" option on the V3 classic stream tab. \n\nWe understand the inconvenience and are working hard to restore service. Thank you for your patience.",
"created_at": "2025-10-06T14:22:11.082Z",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2025-10-06T14:22:11.082Z",
"id": "bcp11n9520mp",
"incident_id": "6m5ny0ssd156",
"status": "investigating",
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"updated_at": "2025-10-06T14:22:11.082Z",
"wants_twitter_update": false
},
{
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"body": "Update: Sunday, October 5, 2025 @ 3:36pm MST\n\nWe want to inform you that the issue has been identified and fix is in place. We are currently monitoring the issue.\n\nTime: Sunday, October 5, 2025 @ 3:06pm MST\nCurrent Status: Monitoring\n\nWe understand the inconvenience and are working hard to restore service. Thank you for your patience.",
"created_at": "2025-10-05T21:50:59.386Z",
"custom_tweet": null,
"deliver_notifications": false,
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"id": "7lzdm2t7f5d0",
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},
{
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"body": "We want to inform you that we are currently experiencing an issue affecting Global Search and Stream functionality. Out time is actively investigating the problem and working on a resolution.\n\nStart Time: Sunday, October 5, 2025 1:20pm MST\nImpact: Global Search and Stream Functionality\nCurrent Status: Under Investigation\n\nWe understand the inconvenience and are working hard to restore services as soon as possible. \n\nThank you for your patience",
"created_at": "2025-10-05T21:25:15.592Z",
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"deliver_notifications": false,
"display_at": "2025-10-05T21:25:15.592Z",
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"updated_at": "2025-10-05T21:25:15.592Z",
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}
],
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"name": "Service Disruption: Global Search and Stream Issue",
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},
{
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"created_at": "2025-09-18T00:09:09.790Z",
"id": "y03dr02cq807",
"impact": "maintenance",
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{
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"body": "The scheduled maintenance has been completed.",
"created_at": "2025-09-24T01:00:21.208Z",
"custom_tweet": null,
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"id": "7x8mz34qygmp",
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"updated_at": "2025-09-24T01:00:21.208Z",
"wants_twitter_update": false
},
{
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"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"created_at": "2025-09-23T23:00:21.118Z",
"custom_tweet": null,
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"id": "pdq5cd189jd6",
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},
{
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"body": "Please be aware that we have scheduled maintenance for all deployments on Wednesday, September 24th, 2025 between 9:00-11:00AM AEST.\n\nDuring this maintenance window, all deployments will be switched over to use the containerized frontend (web app). We will be monitoring throughout the entire process, no outages are expected.",
"created_at": "2025-09-18T00:09:09.826Z",
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}
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"status": "completed",
"updated_at": "2025-09-24T01:00:21.235Z"
},
{
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"created_at": "2025-08-18T14:50:58.326Z",
"id": "wd9mdmy16k3b",
"impact": "maintenance",
"impact_override": null,
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{
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"body": "The scheduled maintenance has been completed.",
"created_at": "2025-08-23T07:00:21.182Z",
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"display_at": "2025-08-23T07:00:21.182Z",
"id": "lsn7d9x0n4t4",
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"updated_at": "2025-08-23T07:00:21.182Z",
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},
{
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"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"created_at": "2025-08-23T04:00:21.641Z",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2025-08-23T04:00:21.641Z",
"id": "5y86b91ctjyy",
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"updated_at": "2025-08-23T04:00:21.641Z",
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},
{
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"body": "We will be undergoing scheduled maintenance during this time.",
"created_at": "2025-08-19T16:18:45.854Z",
"custom_tweet": null,
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"display_at": "2025-08-19T16:18:45.854Z",
"id": "ws6t0vm7ypxv",
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"updated_at": "2025-08-19T16:18:45.854Z",
"wants_twitter_update": false
},
{
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"body": "We will be undergoing scheduled maintenance during this time.",
"created_at": "2025-08-19T16:17:27.183Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-08-19T16:17:27.183Z",
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"updated_at": "2025-08-19T16:17:27.183Z",
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},
{
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"body": "Please be aware that we have scheduled maintenance for all deployments hosted in the US region on Saturday, August 23, 2025 between 12:00-3:00AM EST.\nWe will be upgrading our database to ensure our product continues to run on the latest, most secure, and most reliable technology.\nDuring the maintenance window, you can expect the system to be unavailable for up to 30 minutes.\nWe apologize for any inconvenience this may cause and appreciate your understanding as we work to improve our services.",
"created_at": "2025-08-18T14:50:58.394Z",
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"updated_at": "2025-08-19T16:17:14.746Z",
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}
],
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"page": {
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"name": "Accelo",
"url": "https://status.accelo.com"
},
"status": {
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}
}