Snapshot 57318
Normalized text
Scripts and page chrome removed; this is what change detection compares.
{
"pages": [
{
"end_time": "2026-10-31T23:59:59Z",
"months": [
{
"incidents": [],
"name": "October",
"year": 2026
},
{
"incidents": [],
"name": "September",
"year": 2026
},
{
"incidents": [],
"name": "August",
"year": 2026
}
],
"start_time": "2026-08-01T00:00:00Z",
"time_zone": "UTC"
},
{
"end_time": "2026-07-31T23:59:59Z",
"months": [
{
"incidents": [
{
"code": "06b0bt9ztzr9",
"impact": "major",
"message": "The issue with inbound calls experienced by some users has been fully resolved. All services are now operating normally. We appreciate your patience while our team worked to address and resolve the problem.",
"name": "Issues with inbound calls",
"timestamp": "Jul \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e21:25\u003c/var\u003e - \u003cvar data-var='time'\u003e22:41\u003c/var\u003e UTC"
},
{
"code": "fmnqv7jz2lyg",
"impact": "minor",
"message": "The issue with the unstable network conditions affecting the webphone experienced by some users has been fully resolved. All services are now operating normally. We appreciate your patience while our team worked to address and resolve the problem.",
"name": "Webphone Issues",
"timestamp": "Jul \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e19:56\u003c/var\u003e - \u003cvar data-var='time'\u003e21:57\u003c/var\u003e UTC"
}
],
"name": "July",
"year": 2026
},
{
"incidents": [],
"name": "June",
"year": 2026
},
{
"incidents": [],
"name": "May",
"year": 2026
}
],
"start_time": "2026-05-01T00:00:00Z",
"time_zone": "UTC"
},
{
"end_time": "2026-04-30T23:59:59Z",
"months": [
{
"incidents": [],
"name": "April",
"year": 2026
},
{
"incidents": [
{
"code": "1ln7590yvr2y",
"impact": "major",
"message": "The issue with inbound/outbound calls experienced by some users has been fully resolved. All services are now operating normally.\n\nWe appreciate your patience while our team worked to address and resolve the problem.",
"name": "Issues with Inbound/Outbound Calls",
"timestamp": "Mar \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e14:25\u003c/var\u003e - \u003cvar data-var='time'\u003e15:08\u003c/var\u003e UTC"
}
],
"name": "March",
"year": 2026
},
{
"incidents": [],
"name": "February",
"year": 2026
}
],
"start_time": "2026-02-01T00:00:00Z",
"time_zone": "UTC"
},
{
"end_time": "2026-01-31T23:59:59Z",
"months": [
{
"incidents": [
{
"code": "4tngqxrlf2rc",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled system update",
"timestamp": "Jan \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e12:13\u003c/var\u003e - \u003cvar data-var='time'\u003e12:19\u003c/var\u003e UTC"
},
{
"code": "114b9svgmdz6",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled system update",
"timestamp": "Jan \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e11:03\u003c/var\u003e - \u003cvar data-var='time'\u003e11:28\u003c/var\u003e UTC"
},
{
"code": "dvvdxks2xs05",
"impact": "major",
"message": "The DDoS attack impacting access to the web \u0026amp; mobile platforms for some Call Center users has been fully mitigated, and service has remained stable. This incident is now resolved.\n\nWe have confirmed there is no evidence of unauthorized access or any customer data compromised: the impact was limited to temporary service availability issues.\n\nWe apologize for the disruption and appreciate your patience while our team worked to restore normal operations.",
"name": "Call Center Service Availability Issues",
"timestamp": "Jan \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e00:54\u003c/var\u003e - \u003cvar data-var='time'\u003e01:10\u003c/var\u003e UTC"
},
{
"code": "5mgnxwj5jklv",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled system update",
"timestamp": "Jan \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e08:11\u003c/var\u003e - \u003cvar data-var='time'\u003e08:52\u003c/var\u003e UTC"
},
{
"code": "q0f5nddwzd67",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled system update",
"timestamp": "Jan \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e07:38\u003c/var\u003e - \u003cvar data-var='time'\u003e08:00\u003c/var\u003e UTC"
}
],
"name": "January",
"year": 2026
},
{
"incidents": [
{
"code": "mt6d74wf6kkv",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled system update",
"timestamp": "Dec \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e09:59\u003c/var\u003e - \u003cvar data-var='time'\u003e10:35\u003c/var\u003e UTC"
},
{
"code": "cb9p92rpz5z6",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled system update",
"timestamp": "Dec \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e11:01\u003c/var\u003e - \u003cvar data-var='time'\u003e11:06\u003c/var\u003e UTC"
},
{
"code": "cg7xmgk1qxdj",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled system update",
"timestamp": "Dec \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e09:15\u003c/var\u003e - \u003cvar data-var='time'\u003e09:22\u003c/var\u003e UTC"
}
],
"name": "December",
"year": 2025
},
{
"incidents": [
{
"code": "vwfm4ddfkwg2",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled system update",
"timestamp": "Nov \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e09:15\u003c/var\u003e - \u003cvar data-var='time'\u003e09:20\u003c/var\u003e UTC"
},
{
"code": "jdkxrwfd951t",
"impact": "minor",
"message": "The issue with inbound/outbound calls experienced by some users has been fully resolved. All services are now operating normally.\n\nWe appreciate your patience while our team worked to address and resolve the problem.",
"name": "Issues with Inbound/Outbound Calls",
"timestamp": "Nov \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e16:42\u003c/var\u003e - \u003cvar data-var='time'\u003e20:36\u003c/var\u003e UTC"
}
],
"name": "November",
"year": 2025
}
],
"start_time": "2025-11-01T00:00:00Z",
"time_zone": "UTC"
}
]
}