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Magnific Trust Center Magnific is committed to ensuring the confidentiality, integrity, and availability of your data. Here is how we protect information and comply with industry standards and regulations. See Resources Monitoring Continuously monitored by Secureframe View all Compliance GDPR Protect the personal data and privacy of EU citizens through a regulatory framework that governs how personal information is collected, processed, and stored within EU member states. ISO 27001 Protect the confidentiality, integrity, and availability of information by implementing an Information Security Management System (ISMS) that helps identify and mitigate risks. ISO 22301 Protect the continuity of critical business functions by implementing a Business Continuity Management System (BCMS) that prepares for, responds to, and recovers from disruptive incidents. SOC 2 Type 2 Assess the design and implementation of security, availability, processing integrity, confidentiality, and privacy controls at a specific point in time, ensuring they meet the Trust Services Criteria (TSC) established by the AICPA. Resources Information Security and Business Continuity Policy Detailed Subproccesors List ISO/IEC 27001:2022 Certificate of Compliance ISO/IEC 22301:2019 Certificate of Compliance Monitoring Confidentiality Data Retention and Disposal Policy A Data Retention and Disposal Policy specifies how customer data is to be retained and disposed of based on compliance requirements and contractual obligations. Retention of Customer Data Procedures are in place to retain customer data based on agreed-upon customer requirements or in line with information security policies. Disposal of Customer Data Upon customer request, Company requires that data that is no longer needed from databases and other file stores is removed in accordance with agreed-upon customer requirements. Data Classification Policy A Data Classification Policy details the security and handling protocols for sensitive data. Physical Security Visitor Control Production facilities require all visitors to formally sign-in, unless preauthorization for the visitor exists. Physical Access Restrictions Processes are in place to create, modify or remove physical access to facilities such as data centers, office spaces, and work areas based on the needs of such individual. Physical Security Policy A Physical Security Policy that details physical security requirements for the company facilities is in place. Physical Security Safeguards Physical protections are in place to safeguard facilities, infrastructure, systems, and data from external and internal threats Physical Access Reviews Processes are in place to periodically review physical access to ensure consistency with job responsibilities. Network Security Endpoint Security Company endpoints are managed and configured with a strong password policy, anti-virus, and hard drive encryption Automated Alerting for Security Events Alerting software is used to notify impacted teams of potential security events. Network Traffic Monitoring Security tools are implemented to provide monitoring of network traffic to the production environment. Restricted Port Configurations Configurations ensure available networking ports, protocols, services, and environments are restricted as necessary, including firewalls. Network Security Policy A Network Security Policy identifies the requirements for protecting information and systems within and across networks. Risk Assessment Vendor Risk Assessment New vendors are assessed in accordance with the Vendor Risk Management Policy prior to engaging with the vendor. Reassessment occurs at least annually. Vendor Risk Management Policy A Vendor Risk Management Policy defines a framework for the onboarding and management of the vendor relationship lifecycle. Risk Assessment and Treatment Policy A Risk Assessment and Treatment Policy governs the process for conducting risk assessments to account for threats, vulnerabilities, likelihood, and impact with respect to assets, team members, customers, vendors, suppliers, and partners. Risk tolerance and strategies are also defined in the policy. Communications Privacy Policy A Privacy Policy to both external users and internal personnel. This policy details the company's privacy commitments. Description of Services Descriptions of the company's services and systems are available to both internal personnel and external users. Confidential Reporting Channel A confidential reporting channel is made available to internal personnel and external parties to report security and other identified concerns. Communication of Security Commitments Security commitments and expectations are communicated to both internal personnel and external users via the company's website. Communication of Critical Information Critical information is communicated to external parties, as applicable. Terms of Service Terms of Service or the equivalent are published or shared to external users. Access Security Encryption and Key Management Policy An Encryption and Key Management Policy supports the secure encryption and decryption of app secrets, and governs the use of cryptographic controls. User Access Reviews System owners conduct scheduled user access reviews of production servers, databases, and applications to validate internal user access is commensurate with job responsibilities. Encryption-in-Transit Service data transmitted over the internet is encrypted-in-transit. Access Control and Termination Policy An Access Control and Termination Policy governs authentication and access to applicable systems, data, and networks. Access to Product is Restricted Non-console access to production infrastructure is restricted to users with a unique SSH key or access key Asset Inventory A list of system assets, components, and respective owners are maintained and reviewed at least annually Removal of Access Upon termination or when internal personnel no longer require access, system access is removed, as applicable. Encryption-at-Rest Service data is encrypted-at-rest. Unique Access IDs Personnel are assigned unique IDs to access sensitive systems, networks, and information Availability Testing the Business Continuity and Disaster Recovery Plan The Business Continuity and Disaster Recovery Plan is periodically tested via tabletop exercises or equivalents. When necessary, Management makes changes to the Business Continuity and Disaster Recovery Plan based on the test results. Business Continuity and Disaster Recovery Policy Business Continuity and Disaster Recovery Policy governs required processes for restoring the service or supporting infrastructure after suffering a disaster or disruption. Backup Restoration Testing Backed-up data is restored to a non-production environment at least annually to validate the integrity of backups. Uptime and Availability Monitoring System tools monitors for uptime and availability based on predetermined criteria. Incident Response Incident Response Plan An Incident Response Plan outlines the process of identifying, prioritizing, communicating, assigning and tracking confirmed incidents through to resolution. Incident Response Plan Testing The Incident Response Plan is periodically tested via tabletop exercises or equivalents. When necessary, Management makes changes to the Incident Response Plan based on the test results. Lessons Learned After any identified security incident has been resolved, management provides a "Lessons Learned" document to the team in order to continually improve security and operations. Tracking a Security Incident Identified incidents are documented, tracked, and analyzed according to the Incident Response Plan. Change Management Secure Development Policy A Secure Development Policy defines the requirements for secure software and system development and maintenance. Change Management Policy A Change Management Policy governs the documenting, tracking, testing, and approving of system, network, security, and infrastructure changes. Baseline Configurations Baseline configurations and codebases for production infrastructure, systems, and applications are securely managed. Configuration and Asset Management Policy A Configuration and Asset Management Policy governs configurations for new sensitive systems Segregation of Environments Development, staging, and production environments are segregated. Approval for System Changes System changes are approved by at least 1 independent person prior to deployment into production. Production Data Use is Restricted Production data is not used in the development and testing environments, unless required for debugging customer issues. Software Change Testing Software changes are tested prior to being deployed into production. Vulnerability Management Vulnerability and Patch Management Policy A Vulnerability Management and Patch Management Policy outlines the processes to efficiently respond to identified vulnerabilities. Third-Party Penetration Test A 3rd party is engaged to conduct a network and application penetration test of the production environment at least annually. Critical and high-risk findings are tracked through resolution. Organizational Management Disciplinary Action Personnel who violate information security policies are subject to disciplinary action and such disciplinary action is clearly documented in one or more policies. Acceptable Use Policy An Acceptable Use Policy defines standards for appropriate and secure use of company hardware and electronic systems including storage media, communication tools and internet access. Code of Conduct A Code of Conduct outlines ethical expectations, behavior standards, and ramifications of noncompliance. Advisor Meetings on Security Senior management and/or board of directors meets at least annually to review business goals, company initiatives, resource needs, risk management activities, and other internal/external matters. The information security team meets at least annually to discuss security risks, roles & responsibilities, controls, changes, audit results and/or other matters as necessary. Roles and Responsibilities Information security roles and responsibilities are outlined for personnel responsible for the security, availability, and confidentiality of the system. Internal Control Monitoring A continuous monitoring solution monitors internal controls used in the achievement of service commitments and system requirements. Security Awareness Training Internal personnel complete annual training programs for information security to help them understand their obligations and responsibilities related to security. New Hire Screening Hiring managers screen new hires or internal transfers to assess their qualifications, experience, and competency to fulfill their responsibilities. New hires sign confidentiality agreements or equivalents upon hire. Background Checks Background checks or their equivalent are performed before or promptly after a new hires start date, as permitted by local laws. Information Security Policy An Information Security Policy establishes the security requirements for maintaining the security, confidentiality, integrity, and availability of applications, systems, infrastructure, and data. Internal Control Policy An Internal Control Policy identifies how a system of controls should be maintained to safeguard assets, promote operational efficiency, and encourage adherence to prescribed managerial policies. Personnel Acknowledge Security Policies Internal personnel review and accept applicable information security policies at least annually. Performance Review Policy A Performance Review Policy provides personnel context and transparency into their performance and career development processes. Information Security Program Review Management is responsible for the design, implementation, and management of the organization’s security policies and procedures. The policies and procedures are reviewed by management at least annually. Independent Advisor The board of directors or equivalent entity function includes senior management and external advisors, who are independent from the company's operations. An information security team has also been established to govern cybersecurity. Performance Reviews Internal personnel are evaluated via a formal performance review at least annually Organizational Chart Management maintains a formal organizational chart to clearly identify positions of authority and the lines of communication, and publishes the organizational chart to internal personnel. Cybersecurity Insurance Cybersecurity insurance has been procured to help minimize the financial impact of cybersecurity loss events.