Snapshot 57493
Normalized text
Scripts and page chrome removed; this is what change detection compares.
{
"components": [
{
"created_at": "2025-10-02T04:58:03.573-07:00",
"description": null,
"group_id": null,
"id": "4c0fkwkfv1v2",
"name": "Levelpath Web App",
"page_id": "vd60njn0t9lq",
"position": 1,
"showcase": true,
"start_date": "2024-07-01T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-23T01:50:53.067-07:00"
},
{
"created_at": "2025-09-22T01:16:44.567-07:00",
"description": null,
"group_id": null,
"id": "jl6xp2l0q8j1",
"name": "Projects \u0026 Hub",
"page_id": "vd60njn0t9lq",
"position": 2,
"showcase": true,
"start_date": "2024-07-01T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-23T01:50:53.081-07:00"
},
{
"created_at": "2025-09-29T23:53:29.613-07:00",
"description": null,
"group_id": null,
"id": "2wj530w719ds",
"name": "Sourcing",
"page_id": "vd60njn0t9lq",
"position": 3,
"showcase": true,
"start_date": "2024-07-01T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-23T01:50:53.094-07:00"
},
{
"created_at": "2025-09-29T23:53:53.453-07:00",
"description": null,
"group_id": null,
"id": "206bvt9kkydp",
"name": "Contracts",
"page_id": "vd60njn0t9lq",
"position": 4,
"showcase": true,
"start_date": "2024-07-01T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-23T01:50:53.107-07:00"
},
{
"created_at": "2025-09-29T23:54:17.283-07:00",
"description": null,
"group_id": null,
"id": "4gvzbl7b84yq",
"name": "Risk",
"page_id": "vd60njn0t9lq",
"position": 5,
"showcase": true,
"start_date": "2024-07-01T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-23T01:50:53.119-07:00"
},
{
"created_at": "2025-09-29T23:55:11.466-07:00",
"description": null,
"group_id": null,
"id": "qxztgtb9stjk",
"name": "Invoice",
"page_id": "vd60njn0t9lq",
"position": 6,
"showcase": true,
"start_date": "2024-07-01T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-23T01:50:53.131-07:00"
},
{
"created_at": "2025-09-23T00:45:51.312-07:00",
"description": null,
"group_id": null,
"id": "10n9qmbnrgbl",
"name": "Supplier Hub",
"page_id": "vd60njn0t9lq",
"position": 7,
"showcase": true,
"start_date": "2024-07-01T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-23T01:50:53.143-07:00"
},
{
"created_at": "2025-09-30T00:00:26.925-07:00",
"description": null,
"group_id": null,
"id": "wr79fx738tbz",
"name": "AI Services",
"page_id": "vd60njn0t9lq",
"position": 8,
"showcase": true,
"start_date": "2024-07-01T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-23T01:50:53.154-07:00"
},
{
"created_at": "2025-09-22T01:16:44.598-07:00",
"description": null,
"group_id": null,
"id": "89gy3453r47s",
"name": "APIs",
"page_id": "vd60njn0t9lq",
"position": 9,
"showcase": true,
"start_date": "2024-07-01T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-23T01:50:53.166-07:00"
}
],
"incidents": [
{
"components": [
{
"created_at": "2025-10-02T04:58:03.573-07:00",
"description": null,
"group_id": null,
"id": "4c0fkwkfv1v2",
"name": "Levelpath Web App",
"page_id": "vd60njn0t9lq",
"position": 1,
"showcase": true,
"start_date": "2024-07-01T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-23T01:50:53.067-07:00"
},
{
"created_at": "2025-09-22T01:16:44.567-07:00",
"description": null,
"group_id": null,
"id": "jl6xp2l0q8j1",
"name": "Projects \u0026 Hub",
"page_id": "vd60njn0t9lq",
"position": 2,
"showcase": true,
"start_date": "2024-07-01T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-23T01:50:53.081-07:00"
},
{
"created_at": "2025-09-29T23:53:29.613-07:00",
"description": null,
"group_id": null,
"id": "2wj530w719ds",
"name": "Sourcing",
"page_id": "vd60njn0t9lq",
"position": 3,
"showcase": true,
"start_date": "2024-07-01T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-23T01:50:53.094-07:00"
},
{
"created_at": "2025-09-29T23:53:53.453-07:00",
"description": null,
"group_id": null,
"id": "206bvt9kkydp",
"name": "Contracts",
"page_id": "vd60njn0t9lq",
"position": 4,
"showcase": true,
"start_date": "2024-07-01T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-23T01:50:53.107-07:00"
},
{
"created_at": "2025-09-29T23:54:17.283-07:00",
"description": null,
"group_id": null,
"id": "4gvzbl7b84yq",
"name": "Risk",
"page_id": "vd60njn0t9lq",
"position": 5,
"showcase": true,
"start_date": "2024-07-01T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-23T01:50:53.119-07:00"
},
{
"created_at": "2025-09-29T23:55:11.466-07:00",
"description": null,
"group_id": null,
"id": "qxztgtb9stjk",
"name": "Invoice",
"page_id": "vd60njn0t9lq",
"position": 6,
"showcase": true,
"start_date": "2024-07-01T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-23T01:50:53.131-07:00"
},
{
"created_at": "2025-09-23T00:45:51.312-07:00",
"description": null,
"group_id": null,
"id": "10n9qmbnrgbl",
"name": "Supplier Hub",
"page_id": "vd60njn0t9lq",
"position": 7,
"showcase": true,
"start_date": "2024-07-01T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-23T01:50:53.143-07:00"
},
{
"created_at": "2025-09-30T00:00:26.925-07:00",
"description": null,
"group_id": null,
"id": "wr79fx738tbz",
"name": "AI Services",
"page_id": "vd60njn0t9lq",
"position": 8,
"showcase": true,
"start_date": "2024-07-01T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-23T01:50:53.154-07:00"
},
{
"created_at": "2025-09-22T01:16:44.598-07:00",
"description": null,
"group_id": null,
"id": "89gy3453r47s",
"name": "APIs",
"page_id": "vd60njn0t9lq",
"position": 9,
"showcase": true,
"start_date": "2024-07-01T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-23T01:50:53.166-07:00"
}
],
"created_at": "2026-09-23T01:17:09.431-07:00",
"id": "ppdyk90wzd93",
"impact": "major",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "jl6xp2l0q8j1",
"name": "Projects \u0026 Hub",
"new_status": "operational",
"old_status": "partial_outage"
},
{
"code": "89gy3453r47s",
"name": "APIs",
"new_status": "operational",
"old_status": "partial_outage"
},
{
"code": "10n9qmbnrgbl",
"name": "Supplier Hub",
"new_status": "operational",
"old_status": "partial_outage"
},
{
"code": "2wj530w719ds",
"name": "Sourcing",
"new_status": "operational",
"old_status": "partial_outage"
},
{
"code": "206bvt9kkydp",
"name": "Contracts",
"new_status": "operational",
"old_status": "partial_outage"
},
{
"code": "4gvzbl7b84yq",
"name": "Risk",
"new_status": "operational",
"old_status": "partial_outage"
},
{
"code": "qxztgtb9stjk",
"name": "Invoice",
"new_status": "operational",
"old_status": "partial_outage"
},
{
"code": "wr79fx738tbz",
"name": "AI Services",
"new_status": "operational",
"old_status": "partial_outage"
},
{
"code": "4c0fkwkfv1v2",
"name": "Levelpath Web App",
"new_status": "operational",
"old_status": "partial_outage"
}
],
"body": "This incident has been resolved.",
"created_at": "2026-09-23T01:50:53.193-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-23T01:50:53.193-07:00",
"id": "8l1v4jtpv9j5",
"incident_id": "ppdyk90wzd93",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-23T01:50:53.193-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "jl6xp2l0q8j1",
"name": "Projects \u0026 Hub",
"new_status": "partial_outage",
"old_status": "partial_outage"
},
{
"code": "89gy3453r47s",
"name": "APIs",
"new_status": "partial_outage",
"old_status": "partial_outage"
},
{
"code": "10n9qmbnrgbl",
"name": "Supplier Hub",
"new_status": "partial_outage",
"old_status": "partial_outage"
},
{
"code": "2wj530w719ds",
"name": "Sourcing",
"new_status": "partial_outage",
"old_status": "partial_outage"
},
{
"code": "206bvt9kkydp",
"name": "Contracts",
"new_status": "partial_outage",
"old_status": "partial_outage"
},
{
"code": "4gvzbl7b84yq",
"name": "Risk",
"new_status": "partial_outage",
"old_status": "partial_outage"
},
{
"code": "qxztgtb9stjk",
"name": "Invoice",
"new_status": "partial_outage",
"old_status": "partial_outage"
},
{
"code": "wr79fx738tbz",
"name": "AI Services",
"new_status": "partial_outage",
"old_status": "partial_outage"
},
{
"code": "4c0fkwkfv1v2",
"name": "Levelpath Web App",
"new_status": "partial_outage",
"old_status": "partial_outage"
}
],
"body": "The issue has been identified and a fix is being implemented.",
"created_at": "2026-09-23T01:18:18.504-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-23T01:18:18.504-07:00",
"id": "n04wh8zjlr92",
"incident_id": "ppdyk90wzd93",
"status": "identified",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-23T01:18:18.504-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "jl6xp2l0q8j1",
"name": "Projects \u0026 Hub",
"new_status": "partial_outage",
"old_status": "operational"
},
{
"code": "89gy3453r47s",
"name": "APIs",
"new_status": "partial_outage",
"old_status": "operational"
},
{
"code": "10n9qmbnrgbl",
"name": "Supplier Hub",
"new_status": "partial_outage",
"old_status": "operational"
},
{
"code": "2wj530w719ds",
"name": "Sourcing",
"new_status": "partial_outage",
"old_status": "operational"
},
{
"code": "206bvt9kkydp",
"name": "Contracts",
"new_status": "partial_outage",
"old_status": "operational"
},
{
"code": "4gvzbl7b84yq",
"name": "Risk",
"new_status": "partial_outage",
"old_status": "operational"
},
{
"code": "qxztgtb9stjk",
"name": "Invoice",
"new_status": "partial_outage",
"old_status": "operational"
},
{
"code": "wr79fx738tbz",
"name": "AI Services",
"new_status": "partial_outage",
"old_status": "operational"
},
{
"code": "4c0fkwkfv1v2",
"name": "Levelpath Web App",
"new_status": "partial_outage",
"old_status": "operational"
}
],
"body": "We are currently investigating this issue.",
"created_at": "2026-09-23T01:17:09.657-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-23T01:17:09.657-07:00",
"id": "q75n820h0l50",
"incident_id": "ppdyk90wzd93",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-23T01:17:09.657-07:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "Levelpath SSO Authentication Issue",
"page_id": "vd60njn0t9lq",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-09-23T01:50:53.193-07:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/wgqk9bts5bvg",
"started_at": "2026-09-23T01:17:09.419-07:00",
"status": "resolved",
"updated_at": "2026-09-23T01:50:53.208-07:00"
},
{
"components": [
{
"created_at": "2025-10-02T04:58:03.573-07:00",
"description": null,
"group_id": null,
"id": "4c0fkwkfv1v2",
"name": "Levelpath Web App",
"page_id": "vd60njn0t9lq",
"position": 1,
"showcase": true,
"start_date": "2024-07-01T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-23T01:50:53.067-07:00"
},
{
"created_at": "2025-09-22T01:16:44.567-07:00",
"description": null,
"group_id": null,
"id": "jl6xp2l0q8j1",
"name": "Projects \u0026 Hub",
"page_id": "vd60njn0t9lq",
"position": 2,
"showcase": true,
"start_date": "2024-07-01T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-23T01:50:53.081-07:00"
},
{
"created_at": "2025-09-29T23:53:29.613-07:00",
"description": null,
"group_id": null,
"id": "2wj530w719ds",
"name": "Sourcing",
"page_id": "vd60njn0t9lq",
"position": 3,
"showcase": true,
"start_date": "2024-07-01T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-23T01:50:53.094-07:00"
},
{
"created_at": "2025-09-29T23:53:53.453-07:00",
"description": null,
"group_id": null,
"id": "206bvt9kkydp",
"name": "Contracts",
"page_id": "vd60njn0t9lq",
"position": 4,
"showcase": true,
"start_date": "2024-07-01T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-23T01:50:53.107-07:00"
},
{
"created_at": "2025-09-29T23:54:17.283-07:00",
"description": null,
"group_id": null,
"id": "4gvzbl7b84yq",
"name": "Risk",
"page_id": "vd60njn0t9lq",
"position": 5,
"showcase": true,
"start_date": "2024-07-01T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-23T01:50:53.119-07:00"
},
{
"created_at": "2025-09-29T23:55:11.466-07:00",
"description": null,
"group_id": null,
"id": "qxztgtb9stjk",
"name": "Invoice",
"page_id": "vd60njn0t9lq",
"position": 6,
"showcase": true,
"start_date": "2024-07-01T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-23T01:50:53.131-07:00"
},
{
"created_at": "2025-09-23T00:45:51.312-07:00",
"description": null,
"group_id": null,
"id": "10n9qmbnrgbl",
"name": "Supplier Hub",
"page_id": "vd60njn0t9lq",
"position": 7,
"showcase": true,
"start_date": "2024-07-01T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-23T01:50:53.143-07:00"
},
{
"created_at": "2025-09-30T00:00:26.925-07:00",
"description": null,
"group_id": null,
"id": "wr79fx738tbz",
"name": "AI Services",
"page_id": "vd60njn0t9lq",
"position": 8,
"showcase": true,
"start_date": "2024-07-01T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-23T01:50:53.154-07:00"
},
{
"created_at": "2025-09-22T01:16:44.598-07:00",
"description": null,
"group_id": null,
"id": "89gy3453r47s",
"name": "APIs",
"page_id": "vd60njn0t9lq",
"position": 9,
"showcase": true,
"start_date": "2024-07-01T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-23T01:50:53.166-07:00"
}
],
"created_at": "2026-09-21T09:54:22.000-07:00",
"id": "4szsn1d7yqq1",
"impact": "major",
"impact_override": "major",
"incident_updates": [
{
"affected_components": [
{
"code": "jl6xp2l0q8j1",
"name": "Projects \u0026 Hub",
"new_status": "operational",
"old_status": "degraded_performance"
},
{
"code": "89gy3453r47s",
"name": "APIs",
"new_status": "operational",
"old_status": "degraded_performance"
},
{
"code": "10n9qmbnrgbl",
"name": "Supplier Hub",
"new_status": "operational",
"old_status": "degraded_performance"
},
{
"code": "2wj530w719ds",
"name": "Sourcing",
"new_status": "operational",
"old_status": "degraded_performance"
},
{
"code": "206bvt9kkydp",
"name": "Contracts",
"new_status": "operational",
"old_status": "degraded_performance"
},
{
"code": "4gvzbl7b84yq",
"name": "Risk",
"new_status": "operational",
"old_status": "degraded_performance"
},
{
"code": "qxztgtb9stjk",
"name": "Invoice",
"new_status": "operational",
"old_status": "degraded_performance"
},
{
"code": "wr79fx738tbz",
"name": "AI Services",
"new_status": "operational",
"old_status": "degraded_performance"
},
{
"code": "4c0fkwkfv1v2",
"name": "Levelpath Web App",
"new_status": "operational",
"old_status": "degraded_performance"
}
],
"body": "The Confluent Cloud outage affecting Levelpath has been resolved. Services are operating as expected.",
"created_at": "2026-09-21T10:48:05.023-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-21T10:48:05.023-07:00",
"id": "7rbq330dmwmy",
"incident_id": "4szsn1d7yqq1",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-21T10:48:05.023-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "jl6xp2l0q8j1",
"name": "Projects \u0026 Hub",
"new_status": "degraded_performance",
"old_status": "operational"
},
{
"code": "89gy3453r47s",
"name": "APIs",
"new_status": "degraded_performance",
"old_status": "operational"
},
{
"code": "10n9qmbnrgbl",
"name": "Supplier Hub",
"new_status": "degraded_performance",
"old_status": "operational"
},
{
"code": "2wj530w719ds",
"name": "Sourcing",
"new_status": "degraded_performance",
"old_status": "operational"
},
{
"code": "206bvt9kkydp",
"name": "Contracts",
"new_status": "degraded_performance",
"old_status": "operational"
},
{
"code": "4gvzbl7b84yq",
"name": "Risk",
"new_status": "degraded_performance",
"old_status": "operational"
},
{
"code": "qxztgtb9stjk",
"name": "Invoice",
"new_status": "degraded_performance",
"old_status": "operational"
},
{
"code": "wr79fx738tbz",
"name": "AI Services",
"new_status": "degraded_performance",
"old_status": "operational"
},
{
"code": "4c0fkwkfv1v2",
"name": "Levelpath Web App",
"new_status": "degraded_performance",
"old_status": "operational"
}
],
"body": "Due to a major outage affecting our cloud provider (Confluent Cloud), some Levelpath features are currently experiencing partial disruptions. Our team is actively monitoring the situation and will restore full functionality as soon as possible.",
"created_at": "2026-09-21T09:54:22.760-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-21T09:54:22.000-07:00",
"id": "d03xt0p9mcz7",
"incident_id": "4szsn1d7yqq1",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-22T02:53:31.969-07:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": "2026-09-21T09:54:22.000-07:00",
"name": "Confluent Cloud provider outage",
"page_id": "vd60njn0t9lq",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-09-21T10:48:05.023-07:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/twcp0nl3p3dm",
"started_at": "2026-09-21T09:54:22.000-07:00",
"status": "resolved",
"updated_at": "2026-09-22T02:53:32.070-07:00"
},
{
"components": [
{
"created_at": "2025-09-30T00:00:26.925-07:00",
"description": null,
"group_id": null,
"id": "wr79fx738tbz",
"name": "AI Services",
"page_id": "vd60njn0t9lq",
"position": 8,
"showcase": true,
"start_date": "2024-07-01T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-23T01:50:53.154-07:00"
}
],
"created_at": "2026-01-21T08:34:34.000-08:00",
"id": "p5n8lvrx11z3",
"impact": "minor",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "wr79fx738tbz",
"name": "AI Services",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "This incident has been resolved. Thank you for your patience as we worked towards resolution. If you continue to experience any issues, please reach out to support@levelpath.com.",
"created_at": "2026-01-28T09:06:07.566-08:00",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2026-01-22T17:05:07.000-08:00",
"id": "4gdjx2fq59lb",
"incident_id": "p5n8lvrx11z3",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-01-28T09:11:08.495-08:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "wr79fx738tbz",
"name": "AI Services",
"new_status": "operational",
"old_status": "degraded_performance"
}
],
"body": "We are continuing to monitor for any further issues.",
"created_at": "2026-01-28T09:06:02.229-08:00",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2026-01-22T17:05:02.000-08:00",
"id": "2m8mqmqgqfw9",
"incident_id": "p5n8lvrx11z3",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-01-28T09:10:02.270-08:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "wr79fx738tbz",
"name": "AI Services",
"new_status": "degraded_performance",
"old_status": "degraded_performance"
}
],
"body": "We’ve deployed a fix across AI Services and are continuing to monitor closely. Error rates have decreased.",
"created_at": "2026-01-28T09:05:48.772-08:00",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2026-01-22T17:01:48.000-08:00",
"id": "q1k113xy18jw",
"incident_id": "p5n8lvrx11z3",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-01-28T09:10:52.892-08:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "wr79fx738tbz",
"name": "AI Services",
"new_status": "degraded_performance",
"old_status": "degraded_performance"
}
],
"body": "The issue has been identified and a fix is being implemented.",
"created_at": "2026-01-28T09:05:43.304-08:00",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2026-01-22T15:01:43.000-08:00",
"id": "yp85v57vzvwg",
"incident_id": "p5n8lvrx11z3",
"status": "identified",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-01-28T09:09:02.388-08:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "wr79fx738tbz",
"name": "AI Services",
"new_status": "degraded_performance",
"old_status": "operational"
}
],
"body": "Some customers are experiencing intermittent errors and degraded access in AI Services. We are currently investigating this issue.",
"created_at": "2026-01-28T09:05:34.848-08:00",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2026-01-22T14:57:34.000-08:00",
"id": "d47jnqgpdw1n",
"incident_id": "p5n8lvrx11z3",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-01-28T09:08:42.854-08:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": "2026-01-22T17:01:48.000-08:00",
"name": "Degraded Performance in AI Services",
"page_id": "vd60njn0t9lq",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": "[]",
"resolved_at": "2026-01-22T17:05:07.000-08:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/tccb9sm584q2",
"started_at": "2026-01-22T14:57:34.000-08:00",
"status": "resolved",
"updated_at": "2026-01-28T09:12:41.146-08:00"
},
{
"components": [
{
"created_at": "2025-09-22T01:16:44.567-07:00",
"description": null,
"group_id": null,
"id": "jl6xp2l0q8j1",
"name": "Projects \u0026 Hub",
"page_id": "vd60njn0t9lq",
"position": 2,
"showcase": true,
"start_date": "2024-07-01T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-23T01:50:53.081-07:00"
}
],
"created_at": "2026-01-21T04:00:26.000-08:00",
"id": "1fwn0q3tg850",
"impact": "minor",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "jl6xp2l0q8j1",
"name": "Projects \u0026 Hub",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "This incident has been resolved. Thank you for your patience as we worked towards resolution. If you continue to experience any issues, please reach out to support@levelpath.com.",
"created_at": "2026-01-28T08:49:30.237-08:00",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2026-01-22T01:47:30.000-08:00",
"id": "kplh5xqskwr7",
"incident_id": "1fwn0q3tg850",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-01-28T09:04:19.266-08:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "jl6xp2l0q8j1",
"name": "Projects \u0026 Hub",
"new_status": "operational",
"old_status": "degraded_performance"
}
],
"body": "We’ve deployed another fix across Projects \u0026 Hub and are continuing to monitor closely. Error rates have decreased.",
"created_at": "2026-01-28T08:49:23.860-08:00",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2026-01-22T01:45:23.000-08:00",
"id": "240m7pml38g8",
"incident_id": "1fwn0q3tg850",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-01-28T09:03:02.620-08:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "jl6xp2l0q8j1",
"name": "Projects \u0026 Hub",
"new_status": "degraded_performance",
"old_status": "degraded_performance"
}
],
"body": "We’ve deployed a fix across Projects \u0026 Hub and are continuing to monitor closely. Error rates have decreased.\nWe’ve also identified an additional, lower-impact issue and are working on a resolution.",
"created_at": "2026-01-28T08:48:52.312-08:00",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2026-01-21T10:35:52.000-08:00",
"id": "h793dgtlgznh",
"incident_id": "1fwn0q3tg850",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-01-28T09:02:44.094-08:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "jl6xp2l0q8j1",
"name": "Projects \u0026 Hub",
"new_status": "degraded_performance",
"old_status": "degraded_performance"
}
],
"body": "The issue has been identified and a fix is being implemented.",
"created_at": "2026-01-28T08:48:45.718-08:00",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2026-01-21T08:41:45.000-08:00",
"id": "8l6rp68dm420",
"incident_id": "1fwn0q3tg850",
"status": "identified",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-01-28T08:52:53.226-08:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "jl6xp2l0q8j1",
"name": "Projects \u0026 Hub",
"new_status": "degraded_performance",
"old_status": "operational"
}
],
"body": "Some customers are experiencing intermittent errors and degraded access in Projects \u0026 Hub. We are currently investigating this issue.",
"created_at": "2026-01-28T08:48:26.009-08:00",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2026-01-21T08:34:26.000-08:00",
"id": "zvyx99gsqqpk",
"incident_id": "1fwn0q3tg850",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-01-28T09:01:44.432-08:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": "2026-01-21T10:35:52.000-08:00",
"name": "Degraded Performance in Projects \u0026 Hub",
"page_id": "vd60njn0t9lq",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": "[]",
"resolved_at": "2026-01-22T01:47:30.000-08:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/h0km79cpdxkk",
"started_at": "2026-01-21T08:34:26.000-08:00",
"status": "resolved",
"updated_at": "2026-01-28T09:12:29.839-08:00"
},
{
"components": [
{
"created_at": "2025-10-02T04:58:03.573-07:00",
"description": null,
"group_id": null,
"id": "4c0fkwkfv1v2",
"name": "Levelpath Web App",
"page_id": "vd60njn0t9lq",
"position": 1,
"showcase": true,
"start_date": "2024-07-01T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-23T01:50:53.067-07:00"
},
{
"created_at": "2025-09-22T01:16:44.567-07:00",
"description": null,
"group_id": null,
"id": "jl6xp2l0q8j1",
"name": "Projects \u0026 Hub",
"page_id": "vd60njn0t9lq",
"position": 2,
"showcase": true,
"start_date": "2024-07-01T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-23T01:50:53.081-07:00"
},
{
"created_at": "2025-09-29T23:53:29.613-07:00",
"description": null,
"group_id": null,
"id": "2wj530w719ds",
"name": "Sourcing",
"page_id": "vd60njn0t9lq",
"position": 3,
"showcase": true,
"start_date": "2024-07-01T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-23T01:50:53.094-07:00"
},
{
"created_at": "2025-09-29T23:53:53.453-07:00",
"description": null,
"group_id": null,
"id": "206bvt9kkydp",
"name": "Contracts",
"page_id": "vd60njn0t9lq",
"position": 4,
"showcase": true,
"start_date": "2024-07-01T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-23T01:50:53.107-07:00"
},
{
"created_at": "2025-09-29T23:54:17.283-07:00",
"description": null,
"group_id": null,
"id": "4gvzbl7b84yq",
"name": "Risk",
"page_id": "vd60njn0t9lq",
"position": 5,
"showcase": true,
"start_date": "2024-07-01T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-23T01:50:53.119-07:00"
},
{
"created_at": "2025-09-29T23:55:11.466-07:00",
"description": null,
"group_id": null,
"id": "qxztgtb9stjk",
"name": "Invoice",
"page_id": "vd60njn0t9lq",
"position": 6,
"showcase": true,
"start_date": "2024-07-01T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-23T01:50:53.131-07:00"
},
{
"created_at": "2025-09-30T00:00:26.925-07:00",
"description": null,
"group_id": null,
"id": "wr79fx738tbz",
"name": "AI Services",
"page_id": "vd60njn0t9lq",
"position": 8,
"showcase": true,
"start_date": "2024-07-01T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-23T01:50:53.154-07:00"
}
],
"created_at": "2025-10-20T10:33:10.498-07:00",
"id": "sl3s280hkd7x",
"impact": "critical",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "jl6xp2l0q8j1",
"name": "Projects \u0026 Hub",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "2wj530w719ds",
"name": "Sourcing",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "206bvt9kkydp",
"name": "Contracts",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "4gvzbl7b84yq",
"name": "Risk",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "qxztgtb9stjk",
"name": "Invoice",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "wr79fx738tbz",
"name": "Assistant",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "4c0fkwkfv1v2",
"name": "Levelpath Web App",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "Cloud provider services have recovered, and all impacted Levelpath components are now fully operational. Thank you for your patience as we monitored this incident. If you continue to experience any issues, please reach out to support@levelpath.com.",
"created_at": "2025-10-20T11:22:43.470-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-10-20T11:22:43.470-07:00",
"id": "qktyfh69c1pd",
"incident_id": "sl3s280hkd7x",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-10-20T11:22:43.470-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "jl6xp2l0q8j1",
"name": "Projects \u0026 Hub",
"new_status": "operational",
"old_status": "major_outage"
},
{
"code": "2wj530w719ds",
"name": "Sourcing",
"new_status": "operational",
"old_status": "major_outage"
},
{
"code": "206bvt9kkydp",
"name": "Contracts",
"new_status": "operational",
"old_status": "major_outage"
},
{
"code": "4gvzbl7b84yq",
"name": "Risk",
"new_status": "operational",
"old_status": "major_outage"
},
{
"code": "qxztgtb9stjk",
"name": "Invoice",
"new_status": "operational",
"old_status": "major_outage"
},
{
"code": "wr79fx738tbz",
"name": "Assistant",
"new_status": "operational",
"old_status": "major_outage"
},
{
"code": "4c0fkwkfv1v2",
"name": "Levelpath Web App",
"new_status": "operational",
"old_status": "major_outage"
}
],
"body": "Cloud provider services are gradually recovering, and impacted Levelpath features are beginning to return to normal operation. We continue to monitor system performance to ensure stability.",
"created_at": "2025-10-20T11:19:55.733-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-10-20T11:19:55.733-07:00",
"id": "hwh4d3bzz13h",
"incident_id": "sl3s280hkd7x",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-10-20T11:19:55.733-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "jl6xp2l0q8j1",
"name": "Projects \u0026 Hub",
"new_status": "major_outage",
"old_status": "major_outage"
},
{
"code": "2wj530w719ds",
"name": "Sourcing",
"new_status": "major_outage",
"old_status": "major_outage"
},
{
"code": "206bvt9kkydp",
"name": "Contracts",
"new_status": "major_outage",
"old_status": "major_outage"
},
{
"code": "4gvzbl7b84yq",
"name": "Risk",
"new_status": "major_outage",
"old_status": "major_outage"
},
{
"code": "qxztgtb9stjk",
"name": "Invoice",
"new_status": "major_outage",
"old_status": "major_outage"
},
{
"code": "wr79fx738tbz",
"name": "Assistant",
"new_status": "major_outage",
"old_status": "major_outage"
},
{
"code": "4c0fkwkfv1v2",
"name": "Levelpath Web App",
"new_status": "major_outage",
"old_status": "major_outage"
}
],
"body": "The Levelpath team has identified that the issue is related to an ongoing cloud provider outage. We are monitoring the situation and will share updates as more information becomes available.",
"created_at": "2025-10-20T10:33:58.065-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-10-20T10:33:58.065-07:00",
"id": "vffdsd5gl191",
"incident_id": "sl3s280hkd7x",
"status": "identified",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-10-20T10:33:58.065-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "jl6xp2l0q8j1",
"name": "Projects \u0026 Hub",
"new_status": "major_outage",
"old_status": "operational"
},
{
"code": "2wj530w719ds",
"name": "Sourcing",
"new_status": "major_outage",
"old_status": "operational"
},
{
"code": "206bvt9kkydp",
"name": "Contracts",
"new_status": "major_outage",
"old_status": "operational"
},
{
"code": "4gvzbl7b84yq",
"name": "Risk",
"new_status": "major_outage",
"old_status": "operational"
},
{
"code": "qxztgtb9stjk",
"name": "Invoice",
"new_status": "major_outage",
"old_status": "operational"
},
{
"code": "wr79fx738tbz",
"name": "Assistant",
"new_status": "major_outage",
"old_status": "operational"
},
{
"code": "4c0fkwkfv1v2",
"name": "Levelpath Web App",
"new_status": "major_outage",
"old_status": "operational"
}
],
"body": "Levelpath is currently experiencing major authentication issues affecting Single Sign-On (SSO). Our team is investigating and closely monitoring the situation.",
"created_at": "2025-10-20T10:33:10.678-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-10-20T10:33:10.678-07:00",
"id": "xch51qcgdgxc",
"incident_id": "sl3s280hkd7x",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-10-20T10:33:10.678-07:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": "2025-10-20T11:19:55.733-07:00",
"name": "Authentication Issues Due To Cloud Provider Outage",
"page_id": "vd60njn0t9lq",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2025-10-20T11:22:43.470-07:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/nlln74hzk8gh",
"started_at": "2025-10-20T10:33:10.490-07:00",
"status": "resolved",
"updated_at": "2025-10-20T11:22:43.488-07:00"
},
{
"components": [
{
"created_at": "2025-10-02T04:58:03.573-07:00",
"description": null,
"group_id": null,
"id": "4c0fkwkfv1v2",
"name": "Levelpath Web App",
"page_id": "vd60njn0t9lq",
"position": 1,
"showcase": true,
"start_date": "2024-07-01T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-23T01:50:53.067-07:00"
},
{
"created_at": "2025-09-22T01:16:44.567-07:00",
"description": null,
"group_id": null,
"id": "jl6xp2l0q8j1",
"name": "Projects \u0026 Hub",
"page_id": "vd60njn0t9lq",
"position": 2,
"showcase": true,
"start_date": "2024-07-01T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-23T01:50:53.081-07:00"
},
{
"created_at": "2025-09-29T23:53:53.453-07:00",
"description": null,
"group_id": null,
"id": "206bvt9kkydp",
"name": "Contracts",
"page_id": "vd60njn0t9lq",
"position": 4,
"showcase": true,
"start_date": "2024-07-01T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-23T01:50:53.107-07:00"
},
{
"created_at": "2025-09-23T00:45:51.312-07:00",
"description": null,
"group_id": null,
"id": "10n9qmbnrgbl",
"name": "Supplier Hub",
"page_id": "vd60njn0t9lq",
"position": 7,
"showcase": true,
"start_date": "2024-07-01T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-23T01:50:53.143-07:00"
}
],
"created_at": "2025-10-20T00:47:46.000-07:00",
"id": "rhwqrvyp57f0",
"impact": "minor",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "jl6xp2l0q8j1",
"name": "Projects \u0026 Hub",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "10n9qmbnrgbl",
"name": "Supplier Hub",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "206bvt9kkydp",
"name": "Contracts",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "4c0fkwkfv1v2",
"name": "Levelpath Web App",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "Cloud provider services have recovered, and all impacted Levelpath components are now fully operational. Thank you for your patience as we monitored this incident. If you continue to experience any issues, please reach out to support@levelpath.com.",
"created_at": "2025-10-20T02:43:54.250-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-10-20T02:43:54.250-07:00",
"id": "4n27xcjhgwc3",
"incident_id": "rhwqrvyp57f0",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-10-20T02:43:54.250-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "jl6xp2l0q8j1",
"name": "Projects \u0026 Hub",
"new_status": "operational",
"old_status": "degraded_performance"
},
{
"code": "10n9qmbnrgbl",
"name": "Supplier Hub",
"new_status": "operational",
"old_status": "degraded_performance"
},
{
"code": "206bvt9kkydp",
"name": "Contracts",
"new_status": "operational",
"old_status": "degraded_performance"
},
{
"code": "4c0fkwkfv1v2",
"name": "Levelpath Web App",
"new_status": "operational",
"old_status": "degraded_performance"
}
],
"body": "Cloud provider services are gradually recovering, and impacted Levelpath features are beginning to return to normal operation. We continue to monitor system performance to ensure stability.",
"created_at": "2025-10-20T02:40:05.340-07:00",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2025-10-20T02:32:05.000-07:00",
"id": "9w4hhrglj295",
"incident_id": "rhwqrvyp57f0",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-10-20T02:40:29.933-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "jl6xp2l0q8j1",
"name": "Projects \u0026 Hub",
"new_status": "degraded_performance",
"old_status": "degraded_performance"
},
{
"code": "10n9qmbnrgbl",
"name": "Supplier Hub",
"new_status": "degraded_performance",
"old_status": "degraded_performance"
},
{
"code": "206bvt9kkydp",
"name": "Contracts",
"new_status": "degraded_performance",
"old_status": "degraded_performance"
},
{
"code": "4c0fkwkfv1v2",
"name": "Levelpath Web App",
"new_status": "degraded_performance",
"old_status": "degraded_performance"
}
],
"body": "Cloud provider services are gradually recovering, and impacted Levelpath features are beginning to return to normal operation. We continue to monitor system performance to ensure stability.",
"created_at": "2025-10-20T02:38:01.336-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-10-20T02:30:01.000-07:00",
"id": "r8pqsr7brmvs",
"incident_id": "rhwqrvyp57f0",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-10-20T02:39:10.017-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "jl6xp2l0q8j1",
"name": "Projects \u0026 Hub",
"new_status": "degraded_performance",
"old_status": "degraded_performance"
},
{
"code": "10n9qmbnrgbl",
"name": "Supplier Hub",
"new_status": "degraded_performance",
"old_status": "degraded_performance"
},
{
"code": "206bvt9kkydp",
"name": "Contracts",
"new_status": "degraded_performance",
"old_status": "degraded_performance"
},
{
"code": "4c0fkwkfv1v2",
"name": "Levelpath Web App",
"new_status": "degraded_performance",
"old_status": "degraded_performance"
}
],
"body": "The Levelpath team has identified that the issue is related to an ongoing cloud provider outage. We are monitoring the situation and will share updates as more information becomes available.",
"created_at": "2025-10-20T02:36:43.086-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-10-20T01:16:43.000-07:00",
"id": "nn7dmg8m55rn",
"incident_id": "rhwqrvyp57f0",
"status": "identified",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-10-20T06:34:02.116-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "jl6xp2l0q8j1",
"name": "Projects \u0026 Hub",
"new_status": "degraded_performance",
"old_status": "operational"
},
{
"code": "10n9qmbnrgbl",
"name": "Supplier Hub",
"new_status": "degraded_performance",
"old_status": "operational"
},
{
"code": "206bvt9kkydp",
"name": "Contracts",
"new_status": "degraded_performance",
"old_status": "operational"
},
{
"code": "4c0fkwkfv1v2",
"name": "Levelpath Web App",
"new_status": "degraded_performance",
"old_status": "operational"
}
],
"body": "Levelpath is currently experiencing partial disruptions affecting certain features, including contract uploads, OCR processing, and notifications. Our team is investigating and closely monitoring the situation.",
"created_at": "2025-10-20T02:34:46.692-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-10-20T01:11:46.000-07:00",
"id": "jtpygznl1d3d",
"incident_id": "rhwqrvyp57f0",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-10-20T06:34:05.495-07:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": "2025-10-20T02:30:01.000-07:00",
"name": "Cloud Provider Outage",
"page_id": "vd60njn0t9lq",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": "[]",
"resolved_at": "2025-10-20T02:43:54.250-07:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/qrq7rtqdjxsf",
"started_at": "2025-10-20T00:47:46.000-07:00",
"status": "resolved",
"updated_at": "2025-10-20T06:34:05.500-07:00"
},
{
"components": [
{
"created_at": "2025-10-02T04:58:03.573-07:00",
"description": null,
"group_id": null,
"id": "4c0fkwkfv1v2",
"name": "Levelpath Web App",
"page_id": "vd60njn0t9lq",
"position": 1,
"showcase": true,
"start_date": "2024-07-01T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-23T01:50:53.067-07:00"
},
{
"created_at": "2025-09-22T01:16:44.567-07:00",
"description": null,
"group_id": null,
"id": "jl6xp2l0q8j1",
"name": "Projects \u0026 Hub",
"page_id": "vd60njn0t9lq",
"position": 2,
"showcase": true,
"start_date": "2024-07-01T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-23T01:50:53.081-07:00"
},
{
"created_at": "2025-09-29T23:53:29.613-07:00",
"description": null,
"group_id": null,
"id": "2wj530w719ds",
"name": "Sourcing",
"page_id": "vd60njn0t9lq",
"position": 3,
"showcase": true,
"start_date": "2024-07-01T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-23T01:50:53.094-07:00"
},
{
"created_at": "2025-09-29T23:53:53.453-07:00",
"description": null,
"group_id": null,
"id": "206bvt9kkydp",
"name": "Contracts",
"page_id": "vd60njn0t9lq",
"position": 4,
"showcase": true,
"start_date": "2024-07-01T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-23T01:50:53.107-07:00"
},
{
"created_at": "2025-09-29T23:54:17.283-07:00",
"description": null,
"group_id": null,
"id": "4gvzbl7b84yq",
"name": "Risk",
"page_id": "vd60njn0t9lq",
"position": 5,
"showcase": true,
"start_date": "2024-07-01T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-23T01:50:53.119-07:00"
},
{
"created_at": "2025-09-29T23:55:11.466-07:00",
"description": null,
"group_id": null,
"id": "qxztgtb9stjk",
"name": "Invoice",
"page_id": "vd60njn0t9lq",
"position": 6,
"showcase": true,
"start_date": "2024-07-01T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-23T01:50:53.131-07:00"
},
{
"created_at": "2025-09-30T00:00:26.925-07:00",
"description": null,
"group_id": null,
"id": "wr79fx738tbz",
"name": "AI Services",
"page_id": "vd60njn0t9lq",
"position": 8,
"showcase": true,
"start_date": "2024-07-01T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-23T01:50:53.154-07:00"
}
],
"created_at": "2025-10-15T02:10:49.000-07:00",
"id": "03cby9qy87rx",
"impact": "major",
"impact_override": "major",
"incident_updates": [
{
"affected_components": [
{
"code": "jl6xp2l0q8j1",
"name": "Projects \u0026 Hub",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "2wj530w719ds",
"name": "Sourcing",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "206bvt9kkydp",
"name": "Contracts",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "4gvzbl7b84yq",
"name": "Risk",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "qxztgtb9stjk",
"name": "Invoice",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "wr79fx738tbz",
"name": "Assistant",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "4c0fkwkfv1v2",
"name": "Levelpath Web App",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "The Levelpath team has fully resolved this incident. Thank you for your patience as we worked to address the issue. If you are still experiencing any issues with Levelpath, please reach out to support@levelpath.com for further assistance.",
"created_at": "2025-10-15T03:15:38.723-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-10-15T03:15:38.723-07:00",
"id": "x9h1ncwzv958",
"incident_id": "03cby9qy87rx",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-10-15T03:15:38.723-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "jl6xp2l0q8j1",
"name": "Projects \u0026 Hub",
"new_status": "operational",
"old_status": "partial_outage"
},
{
"code": "2wj530w719ds",
"name": "Sourcing",
"new_status": "operational",
"old_status": "partial_outage"
},
{
"code": "206bvt9kkydp",
"name": "Contracts",
"new_status": "operational",
"old_status": "partial_outage"
},
{
"code": "4gvzbl7b84yq",
"name": "Risk",
"new_status": "operational",
"old_status": "partial_outage"
},
{
"code": "qxztgtb9stjk",
"name": "Invoice",
"new_status": "operational",
"old_status": "partial_outage"
},
{
"code": "wr79fx738tbz",
"name": "Assistant",
"new_status": "operational",
"old_status": "partial_outage"
},
{
"code": "4c0fkwkfv1v2",
"name": "Levelpath Web App",
"new_status": "operational",
"old_status": "partial_outage"
}
],
"body": "The Levelpath team has deployed a fix and is currently monitoring the status of the platform.",
"created_at": "2025-10-15T03:07:35.378-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-10-15T03:07:35.378-07:00",
"id": "23q1q330rfhq",
"incident_id": "03cby9qy87rx",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-10-15T03:07:35.378-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "jl6xp2l0q8j1",
"name": "Projects \u0026 Hub",
"new_status": "partial_outage",
"old_status": "partial_outage"
},
{
"code": "2wj530w719ds",
"name": "Sourcing",
"new_status": "partial_outage",
"old_status": "partial_outage"
},
{
"code": "206bvt9kkydp",
"name": "Contracts",
"new_status": "partial_outage",
"old_status": "partial_outage"
},
{
"code": "4gvzbl7b84yq",
"name": "Risk",
"new_status": "partial_outage",
"old_status": "partial_outage"
},
{
"code": "qxztgtb9stjk",
"name": "Invoice",
"new_status": "partial_outage",
"old_status": "partial_outage"
},
{
"code": "wr79fx738tbz",
"name": "Assistant",
"new_status": "partial_outage",
"old_status": "partial_outage"
},
{
"code": "4c0fkwkfv1v2",
"name": "Levelpath Web App",
"new_status": "partial_outage",
"old_status": "partial_outage"
}
],
"body": "The Levelpath team has identified the root cause of SSO authentication issue and is currently in the process of mitigating the issue.",
"created_at": "2025-10-15T02:19:46.884-07:00",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2025-10-15T02:17:46.000-07:00",
"id": "ww72j90w35jd",
"incident_id": "03cby9qy87rx",
"status": "identified",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-10-15T02:20:02.810-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "jl6xp2l0q8j1",
"name": "Projects \u0026 Hub",
"new_status": "partial_outage",
"old_status": "operational"
},
{
"code": "2wj530w719ds",
"name": "Sourcing",
"new_status": "partial_outage",
"old_status": "operational"
},
{
"code": "206bvt9kkydp",
"name": "Contracts",
"new_status": "partial_outage",
"old_status": "operational"
},
{
"code": "4gvzbl7b84yq",
"name": "Risk",
"new_status": "partial_outage",
"old_status": "operational"
},
{
"code": "qxztgtb9stjk",
"name": "Invoice",
"new_status": "partial_outage",
"old_status": "operational"
},
{
"code": "wr79fx738tbz",
"name": "Assistant",
"new_status": "partial_outage",
"old_status": "operational"
},
{
"code": "4c0fkwkfv1v2",
"name": "Levelpath Web App",
"new_status": "partial_outage",
"old_status": "operational"
}
],
"body": "Levelpath is currently experiencing SSO authentication issues. You may experience issues accessing Levelpath at this time. The team is currently investigating the root cause.",
"created_at": "2025-10-15T02:17:49.944-07:00",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2025-10-15T02:10:49.000-07:00",
"id": "6148zcf5xpgg",
"incident_id": "03cby9qy87rx",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-10-15T02:18:23.397-07:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": "2025-10-15T03:07:35.378-07:00",
"name": "Levelpath SSO Authentication Issue",
"page_id": "vd60njn0t9lq",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": "[]",
"resolved_at": "2025-10-15T03:15:38.723-07:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/180v64yg5rt4",
"started_at": "2025-10-15T02:10:49.000-07:00",
"status": "resolved",
"updated_at": "2025-10-15T03:15:38.742-07:00"
},
{
"components": [],
"created_at": "2024-11-06T22:45:00.000-08:00",
"id": "x4wc48h7wyn9",
"impact": "major",
"impact_override": "major",
"incident_updates": [
{
"affected_components": null,
"body": "From 07:00 to 07:59 UTC, some customers were unable to access key areas of Projects \u0026 Hub due to an unexpected backend issue. Users experienced errors and were blocked from normal use during this period. Our engineering team has resolved the underlying problem, restored normal access, and is making improvements based on this incident to reduce the likelihood and duration of similar issues in the future.",
"created_at": "2026-01-28T08:38:23.960-08:00",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2024-11-06T23:00:00.000-08:00",
"id": "jxx78p82cxv4",
"incident_id": "x4wc48h7wyn9",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-01-28T08:40:35.533-08:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "Projects \u0026 Hub Outage",
"page_id": "vd60njn0t9lq",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2024-11-06T23:00:00.000-08:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/l5s2clfbw9t3",
"started_at": "2024-11-06T22:45:00.000-08:00",
"status": "resolved",
"updated_at": "2026-01-28T08:40:35.560-08:00"
}
],
"page": {
"id": "vd60njn0t9lq",
"name": "Levelpath",
"url": "https://status.levelpath.com"
},
"status": {
"description": "All Systems Operational",
"indicator": "none"
}
}