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Skip to main content Sub-Processors Last updated September 22, 2026 This page lists the sub-processors authorised to process Customer Personal Data on behalf of Seamless.ly App Ltd under our Data Processing Addendum (DPA). Customer Personal Data means personal data contained in captured images and voice recordings, Salesforce field metadata, extraction results, and customer content supplied in support requests, processed on the customer's behalf. Current Sub-Processors Sub-processor Service Location Listed since Google Cloud EMEA Limited and/or Google LLC (Google Cloud Platform / Firebase) Backend infrastructure hosting the transient AI-request path. Captured inputs, field metadata, and extraction results are relayed in memory only and are not persisted by Seamlessly. United States August 24, 2026 OpenAI OpCo, LLC and/or OpenAI Ireland Limited (OpenAI API Platform) Transcription, image analysis, and structured extraction of captured inputs and generation of extraction results. OpenAI may retain request inputs and outputs for up to 30 days for abuse and misuse monitoring unless a different approved retention setting applies; API data is not used to train OpenAI models by default. United States August 24, 2026 Brave Software, Inc. (Brave Search API) Public web search for web enrichment (on by default; a customer may opt out per organization): one query per enriched record, consisting of the person's name and company as read from the captured input. Returned search snippets are relayed to OpenAI in memory and not persisted by Seamlessly. Brave may retain query records for up to 90 days for billing and troubleshooting and collects no identifier linking a query to a person or device. United States September 21, 2026 Salesforce (Seamlessly's internal Salesforce service) Storage of customer content supplied in support requests (support materials), only to the extent a customer or user provides it, retained for two years after the ticket closes. European Union August 24, 2026 Controller-Side Service Providers Providers we use solely for our own processing as an independent controller, such as Plus Five Five, Inc. (dba Resend) for website-form email delivery, Firebase Analytics for pseudonymized product-usage events, Firebase Crashlytics for crash and error reports that carry no CRM record data, and our internal Salesforce CRM for customer-relationship administration, are not sub-processors of Customer Personal Data. They are disclosed in our Privacy Policy. Change Notifications An intended addition or replacement of a sub-processor is posted on this page at least 14 days before the new sub-processor begins processing Customer Personal Data, and the same notice is emailed to every subscribed address. Customers may object within those 14 days on reasonable data-protection grounds, as set out in the DPA. Questions: privacy@seamless.ly. Subscribe to Updates Leave your details and we will email you before any sub-processor is added or replaced. We use the address for these notices only. Subscribed. We'll email you before any sub-processor change.