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Privacy Policy Last updated: October 27th, 2025 This Privacy Policy explains how EasySend Ltd. and its affiliates (“we,” “us,” or “our”) collect, use, disclose, and protect personal data in connection with our Platform, which includes our websites easysend.io, app.easysend.io, builder.easysend.io and our web and mobile applications (together, the “Platform”). This Policy applies to anyone who interacts with the Platform including visitors, customers, their authorized users, vendors and job applicants. When EasySend processes personal data on behalf of its business customers in connection with their end users use of the Platform, EasySend acts as a data processor or service provider. Such processing is governed by the applicable Data Processing Addendum (DPA), and not by this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Platform.For information about our use of cookies, see our cookie policy. 1. Information We Collect We collect limited personal data about individuals who access or interact with our Platform as follows: a. Permitted Users: When you, or your organization on your behalf, register an account to access and use the Platform as authorized personnel, we collect your name, business email address, company affiliation, and usage information necessary to manage your access and enable your organization to use the Platform. b. Website Visitors and Inquiries: When you visit our website or contact us online, we may collect information such as your name, contact details and the content of your inquiry. c. Information Collected Automatically: When you use or view the Platform, we may automatically collect information such as your device type, browser type, IP address, operating system, language settings, access times, and usage data (e.g., pages viewed, interactions, and referring URLs). We also use cookies and similar technologies for these purposes, as described in our [LINK THE COOKIE POLICY]. d. Aggregated and Anonymized Data: We may collect, generate, and use aggregated or anonymized information derived from the use of the Platform. Such data does not identify any individual and may be used by EasySend for purposes such as analytics, research, service improvement, and developing new features. We take steps to ensure that this data cannot reasonably be re-identified and is handled in accordance with applicable laws. e. Job Applicants: We collect information provided by job applicants (e.g., contact information, CV, and related details). 2. How We Use Personal Data We use the information we collect for the following purposes: To operate and provide the Platform, including account setup and management, authentication, user management, customer support, technical functionality, and maintaining the security and integrity of the Platform. To communicate with you, for example, to respond to inquiries, send administrative information, provide updates about the Platform, or notify you of changes to our terms or policies. To improve and develop the Platform, including analyzing usage, monitoring performance, and enhancing user experience. To send marketing communications, where permitted by law or based on your consent. We may send updates, offers, or newsletters. You may opt out at any time. To protect our rights and comply with legal obligations, including fraud prevention, enforcing our agreements, and meeting regulatory requirements. For recruitment purposes, when you apply for a job, to process your application and communicate with you during the recruitment process. Where applicable, we process personal data only when we have a lawful basis to do so under applicable data protection laws, including: (i) performance of a contract; (ii) compliance with legal obligations; (iii) legitimate interests, such as operating, improving, and securing our website and communications; or (iv) consent, where required. 3. How We Share Personal Data WE DO NOT SELL PERSONAL DATA. We may share personal data in the following circumstances: With service providers and partners who help us operate, maintain, and improve the Platform, including hosting, analytics, marketing, communication, payment, and recruitment service providers. These parties process personal data only on our behalf and under appropriate data protection agreements. With customers, where personal data is processed in connection with an account or user authorized by a customer. For legal or regulatory reasons, to comply with applicable law, respond to lawful requests, enforce our agreements, protect our rights, or prevent fraud, security, or technical issues. In a business transfer, in the event of a merger, acquisition, sale of assets, or similar corporate transaction involving all or part of our business. With your consent, where you have provided explicit consent for such sharing. Where we process personal data on behalf of our business customers, such sharing is carried out strictly in accordance with the customer’s written instructions and our DPA. 4. International Data Transfers We may process, store, or access personal data outside the jurisdiction where it was collected. When such transfers occur, we take appropriate steps to ensure that personal data is handled in accordance with this Privacy Policy and with applicable data protection laws, including the implementation of relevant safeguards where required. 5. Data Retention and Security We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the type of information and the context of its collection. When personal data is no longer required, we take reasonable steps to delete, anonymize, or securely store it in accordance with applicable law. We implement appropriate technical and organizational measures designed to protect personal data from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. While we make reasonable efforts to safeguard information, no system can be completely secure, and we cannot guarantee that unauthorized access or misuse will never occur. Cookie and SDK lifetimes, as well as analytics retention periods, are described in our cookie policy 6. Your Rights and Choices Depending on your location and applicable law, you may have certain rights regarding your personal data. These may include the right to: Access the personal data we hold about you. Request correction of inaccurate or incomplete information. Request deletion of your personal data, subject to legal or contractual obligations. Object to or restrict certain types of processing, including for direct marketing purposes. Withdraw consent where processing is based on consent, without affecting the lawfulness of processing prior to withdrawal. Request data portability, where applicable. You may exercise these rights by contacting us at privacy@easysend.io. We may ask for reasonable information to verify your identity before fulfilling your request. If you believe your privacy rights have not been respected, or if you have concerns about our handling of your personal data, you may also have the right to contact or file a complaint with your local data protection authority. 7. Note for U.S. Residents For residents of California and other U.S. states with applicable privacy laws, the rights described above, including the rights to access, correct and delete personal information, and, where applicable, to opt out of certain data uses, also apply. When acting as a service provider to our business customers, we process personal information in accordance with our contractual obligations and only for the business purposes defined in those agreements. Please note that we do not sell or share personal information as these terms are defined under U.S. privacy legislation. For any privacy-related questions or requests, you can contact us at privacy@easysend.io. 8. Children’s Privacy Our Platform is not directed to children under the age of 18, and we do not knowingly collect personal data from anyone under 18. If we become aware that a child under 18 has provided us with personal data, we will take steps to delete such information. If you believe that we might have received information from a child, please contact us at privacy@easysend.io. 9. Third-Party Links Our Platform may include links to third-party websites or services that are not operated or controlled by us. We are not responsible for the privacy practices or the content of such third-party sites. We encourage you to review the privacy policies of any third-party site you visit before providing your personal data. 10. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we do, we will revise the “Last Updated” date at the top of this page and, where required by law, provide notice or seek renewed consent for material changes. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. 11. Contact us If you have any questions, requests, or concerns regarding this Privacy Policy or our privacy practices, you may contact us at: privacy@easysend.io Your digital partner Plan, create, and manage all your customer interactions in one place. Start free trial Book a demo today See how you can create and automate smart, AI-powered digital workflows that elevate customer experiences. Loading form…