Third Party Index

Snapshot 61012

Document
Subprocessor list
URL
https://www.cirrusinsight.com/hubfs/CI%2022%20SubProcessor%20List-1.pdf
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HTTP status
200
Content type
application/pdf
Fetch mode
pdf
Size
57741 bytes
SHA-256 (raw)
5411de6360521d3850c164acca866d7a4e7594649f16004c656199ee1dd15065
SHA-256 (normalized text)
dbf44c27fe069aeda8c612e0a3361fb390e69d8b98c85b7a3c0f461e6ff4182c

Normalized text

Scripts and page chrome removed; this is what change detection compares.

Cirrus Insight Subprocessors - Updated 7.26

 Name of           Subprocessor       Processing         Location of      Type of data
 Subprocessor      type               activities         Subprocessor     processed

 Stripe            Payment            Processes credit   United States    Credit card
                   processor          cards                               information

 Microsoft Azure   Cloud Service      Infrastructure     United States,   Main services
                   Provider           hosting            EU               related to the
                                                                          product run in
                                                                          Azure. Services
                                                                          handle
                                                                          authorization,
                                                                          company and
                                                                          user profiles,
                                                                          settings, and
                                                                          specific features.

 Salesforce        Service provider   License            United States    We store
                                      management                          information
                                                                          related to each
                                                                          user and
                                                                          account in our
                                                                          own Salesforce
                                                                          org. Manage
                                                                          support tickets
                                                                          there, as well as
                                                                          marketing data
                                                                          and license
                                                                          information

 Sendgrid          Email service      Customer           United States    We send
                   provider           notifications                       customer emails
                                                                          related to
                                                                          application
                                                                          features through
                                                                          Sendgrid

 New Relic         Service provider   Monitors           United States    Processes and
                                      systems and                         monitors
                                      infrastructure                      information
                                                                          related to our
                                                                          Azure
                                                                          infrastructure,
                                                                          such as CPU,
                                                                          memory, and
                                                                          response times.
                                                                          Also collects
                                                                          application error
                                                                  logs.

Gainsight PX   Analytics    Captures how       United States      Captures usage
               provider     users interact                        of the
                            with the service                      application, such
                                                                  as clicks in the
                                                                  UI, so that we
                                                                  can track feature
                                                                  usage and how
                                                                  customers
                                                                  navigate through
                                                                  the app

Open AI        AI service   Generates AI       United States      Meeting data
               provider     content and        (dedicated         and updates
                            summaries          instance via
                                               Microsoft Azure)