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Security Systems Improve SLA compliance and optimize costs while delivering an exceptional customer service experience How We Help Mobility Enable field service workforce to deliver personalized service by providing instant access to comprehensive job information, equipment, warranties, service contracts, parts inventory, equipment history, technical documentation, processes/forms and more Schedule & Route Optimization Improve SLA compliance using AI-based schedule & route optimization, and maximize productivity and efficiency of service technicians. Use real-time traffic and GPS location data to optimize route planning and scheduling Consumer Portal Our web-based consumer portal delivers full self-service to consumers to schedule appointments and track technician ETAs and equipment deliveries, with the ability to communicate with technicians in real-time Contact us to find out how we can help you. Industry Challenges Security companies provide technology such as fire detection and suppression, personal protective equipment, burglary monitoring, intrusion detection, video surveillance, and access controls to protect valuable assets. Therefore, they are always under tight SLAs for installation, repair, and periodic maintenance. When Security companies dispatch field service technicians to a job site, it's necessary to ensure they have the right information and tools to accomplish their tasks. ServicePower Schedule and Route Optimization maximize productivity and efficiency of service technicians for higher schedule adherence. They also makes sure that the right parts and inventory are on the truck, reducing repeat truck rolls and also enabling technicians to spend less time on-site. When a technician is on-site, ServicePower mobility enables the technician to arrive with everything they need to get the job done the first time, which drives consistent quality service delivery, improved productivity, and increased completion rates. Our Solutions ServicePower makes delivery of Security easier with: Mobility Schedule and Route Optimization Warranty Claims Consumer Portal Companies We've Worked With "ServicePower is critical to ensuring that our service continues to operate at optimal levels, allowing us to consistently meet key business metrics" Director, Fire-and-Security OEM Industry Datasheet ServicePower delivers solutions for Home Warranty providers such as AIG, HomeServe, and Warrantech with: Download Our Security Industry Solution Sheet Get In Touch ServicePower is a leading field-service management software company focused on providing an exceptional customer experience, while delivering significant operational efficiencies. Trusted by field-service organizations around the world such as GE Appliances, LG, Hisense and AIG, ServicePower offers the only SaaS platform that helps companies efficiently manage both employed and contracted technicians. ServicePower also offers a fully managed network of contracted service providers to enable on-demand and rapid field-service delivery in hard-to-reach locations across North America and Europe. Copyright 2023 © Privacy Policy Third party trademarks, logos and trade names appearing on the site are the property of their respective owners.