Snapshot 61189
Normalized text
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"body": "Investigating elevated API error rates and response times, particularly with ESC endpoints",
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"body": "Some Pulumi Cloud organizations experienced elevated errors when decrypting ESC environments. A subset of environment revisions were affected, and those revisions failed to decrypt 100% of the time during the window. Overall, 3.32% of decrypt-attempt requests across Pulumi Cloud failed due to this issue.\n\nAt the start of the window, we rolled out a change that prevented secret ciphertext copied from an ESC environment from being decrypted in other environments. Customers who had previously copied ciphertext between environments were affected. Users saw a message: “decryption failed. If this secret's ciphertext was copied from a different environment, copy and paste the plaintext instead.” This change was intended as a security improvement, but the customer impact was higher than expected, so the change was rolled back.\n\nThe ESC team has conducted an internal postmortem to understand the misjudged customer impact, improve our responsiveness to scenarios like this, and created a plan to launch this security improvement without customer disruption.",
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],
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"name": "Elevated errors when decrypting ESC environments",
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},
{
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],
"body": "This incident has been resolved.",
"created_at": "2026-04-15T07:10:46.499-07:00",
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{
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"body": "The fix has been deployed and we are seeing recovery. We are continuing to monitor to confirm the issue is fully resolved.",
"created_at": "2026-04-15T05:26:22.266-07:00",
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"deliver_notifications": true,
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{
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],
"body": "We have started deploying a fix for this issue. We will provide an update once the deployment is complete.",
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],
"body": "Users authenticating with Bitbucket are currently unable to sign in to Pulumi Cloud or use the Pulumi Cloud API. This affects all operations that rely on Bitbucket authentication, including CLI usage and API calls.\nOther authentication methods are not affected.\n\nWe have identified the cause of the issue and are actively working on a fix. We will provide an update once the fix has been deployed.",
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