Snapshot 61224
Normalized text
Scripts and page chrome removed; this is what change detection compares.
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"body": "Our engineering team has continued investigating the delay affecting our internal data synchronization processes.\n\nWe’ve now identified the issue as originating within our own systems rather than with an external provider, as initially believed. The issue has been isolated and remediation is currently underway.\n\nWe currently expect full recovery within approximately 2 hours. Once recovery is complete, affected processes and features will resume normal operation, and we will also handle any impacted portfolios immediately.\n\nWe apologize for the disruption and appreciate your patience while we complete recovery efforts",
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},
{
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},
{
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"name": "Platform Availability - Apple Search Ads",
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},
{
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},
{
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"name": "Platform Availability - Sam's Club",
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},
{
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},
{
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},
{
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"name": "Platform Availability - Instacart",
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},
{
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"name": "Platform Availability - LinkedIn",
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},
{
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"name": "Platform Availability - Snapchat",
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},
{
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}
],
"body": "We wanted to provide an update regarding the earlier AWS infrastructure issue affecting a small number of servers hosted in the US-East region.\n\nWhile AWS is still continuing recovery activities within their environment, we have successfully mitigated the impact on our side for the limited number of affected servers. Once services were restored, our automated processes resumed normally and began recovering any missing daily performance data.\n\nOur engineering team has confirmed there was no impact to Optimization.\n\nWe are continuing to review and correct a small number of remaining data inconsistencies on the affected servers. Where applicable, your Client Success team will proactively reach out with any relevant updates regarding your Skai platform.\n\nWe will continue to monitor the situation closely until AWS confirms full resolution.",
"created_at": "2026-05-08T15:00:22.491Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-05-08T15:00:22.491Z",
"id": "vp5z2rndngrp",
"incident_id": "c81t3ffp6lfl",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-05-08T15:00:22.491Z",
"wants_twitter_update": false
},
{
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},
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},
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},
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},
{
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},
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},
{
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},
{
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"name": "Platform Availability - Google",
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},
{
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"name": "Platform Availability - Microsoft",
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},
{
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},
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},
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},
{
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},
{
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},
{
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},
{
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},
{
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},
{
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},
{
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},
{
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},
{
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},
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],
"body": "AWS experienced a power issue in one of their US-East data centres, which caused some servers and storage systems to shut down unexpectedly. During recovery, cooling systems in that area were also affected, so AWS has had to restore services gradually and carefully to avoid further disruption.\n\nDue to this, we are continuing to see a small number of servers remain unavailable. Our engineers are making every effort to restore full service as quickly as possible once AWS has completed recovery activities.\n\nAmazon AWS Status Page: https://health.aws.amazon.com/health/status",
"created_at": "2026-05-08T08:46:07.058Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-05-08T08:46:07.058Z",
"id": "qhzy3ggtlpj8",
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"status": "identified",
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"updated_at": "2026-05-08T08:46:07.058Z",
"wants_twitter_update": false
},
{
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},
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{
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{
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{
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"body": "Looks like Microsoft started recovering and we see reports coming in to our platform.\nThere may still be delays in features that rely on yesterday's data until all of yesterday's data will be fetched and processed.\nAs for optimization, no need to move to manual bidding, Skai platform will recover automatically.",
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"code": "c5ymfggczbxz",
"name": "Data - Amazon",
"new_status": "operational",
"old_status": "degraded_performance"
},
{
"code": "1lqp3d7x2ndp",
"name": "Data - Amazon DSP",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "rmvc6l1xln9s",
"name": "Data - Criteo",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "8kqm2m1631q5",
"name": "Platform Availability - Amazon",
"new_status": "operational",
"old_status": "degraded_performance"
},
{
"code": "qf9h4zsdq205",
"name": "Platform Availability - Amazon DSP",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "vslbjfgsrvm5",
"name": "Platform Availability - Criteo",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "We can confirm that Amazon Performance data has now fully recovered, and all services are fully operational for all clients.\n\nOur team has verified that there is no further impact across processes, including:\n\n- Scheduled Reporting\n- Automated Actions\n- Optimization\n\nThank you for your patience while this issue was being resolved.",
"created_at": "2025-10-21T14:42:01.661Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-10-21T14:42:01.661Z",
"id": "l6nphqzzb078",
"incident_id": "k24ymjpgxwdp",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-10-21T14:42:01.661Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "c5ymfggczbxz",
"name": "Data - Amazon",
"new_status": "degraded_performance",
"old_status": "degraded_performance"
},
{
"code": "1lqp3d7x2ndp",
"name": "Data - Amazon DSP",
"new_status": "operational",
"old_status": "degraded_performance"
},
{
"code": "rmvc6l1xln9s",
"name": "Data - Criteo",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "8kqm2m1631q5",
"name": "Platform Availability - Amazon",
"new_status": "degraded_performance",
"old_status": "degraded_performance"
},
{
"code": "qf9h4zsdq205",
"name": "Platform Availability - Amazon DSP",
"new_status": "operational",
"old_status": "degraded_performance"
},
{
"code": "vslbjfgsrvm5",
"name": "Platform Availability - Criteo",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "Amazon has confirmed that the earlier issue has been resolved.\nHowever, we are still seeing delays in Amazon Performance data being received.\n\nOur engineering team is actively working with Amazon to investigate and expedite a full resolution.\n\nWe appreciate your patience and understanding while this is being addressed.",
"created_at": "2025-10-21T10:33:55.118Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-10-21T10:33:55.118Z",
"id": "rqrj0b8q9b03",
"incident_id": "k24ymjpgxwdp",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-10-21T10:33:55.118Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "c5ymfggczbxz",
"name": "Data - Amazon",
"new_status": "degraded_performance",
"old_status": "degraded_performance"
},
{
"code": "1lqp3d7x2ndp",
"name": "Data - Amazon DSP",
"new_status": "degraded_performance",
"old_status": "degraded_performance"
},
{
"code": "rmvc6l1xln9s",
"name": "Data - Criteo",
"new_status": "operational",
"old_status": "degraded_performance"
},
{
"code": "8kqm2m1631q5",
"name": "Platform Availability - Amazon",
"new_status": "degraded_performance",
"old_status": "degraded_performance"
},
{
"code": "qf9h4zsdq205",
"name": "Platform Availability - Amazon DSP",
"new_status": "degraded_performance",
"old_status": "degraded_performance"
},
{
"code": "vslbjfgsrvm5",
"name": "Platform Availability - Criteo",
"new_status": "operational",
"old_status": "degraded_performance"
}
],
"body": "Amazon AWS has confirmed that the issue has been resolved on their side.\nFor reference, see the AWS Status page: https://health.aws.amazon.com/health/status\n\nA backlog of Amazon performance reports remains on our side. We are actively monitoring and processing these reports to ensure normal operations are fully restored.",
"created_at": "2025-10-20T23:23:53.742Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-10-20T23:23:53.742Z",
"id": "klpz210lmrvw",
"incident_id": "k24ymjpgxwdp",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-10-20T23:23:53.742Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "c5ymfggczbxz",
"name": "Data - Amazon",
"new_status": "degraded_performance",
"old_status": "degraded_performance"
},
{
"code": "1lqp3d7x2ndp",
"name": "Data - Amazon DSP",
"new_status": "degraded_performance",
"old_status": "degraded_performance"
},
{
"code": "rmvc6l1xln9s",
"name": "Data - Criteo",
"new_status": "degraded_performance",
"old_status": "operational"
},
{
"code": "8kqm2m1631q5",
"name": "Platform Availability - Amazon",
"new_status": "degraded_performance",
"old_status": "degraded_performance"
},
{
"code": "qf9h4zsdq205",
"name": "Platform Availability - Amazon DSP",
"new_status": "degraded_performance",
"old_status": "degraded_performance"
},
{
"code": "vslbjfgsrvm5",
"name": "Platform Availability - Criteo",
"new_status": "degraded_performance",
"old_status": "operational"
}
],
"body": "We are continuing to monitor for any further issues.",
"created_at": "2025-10-20T20:16:20.228Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-10-20T20:16:20.228Z",
"id": "z5x7lssmwjq5",
"incident_id": "k24ymjpgxwdp",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-10-20T20:16:20.228Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "c5ymfggczbxz",
"name": "Data - Amazon",
"new_status": "degraded_performance",
"old_status": "degraded_performance"
},
{
"code": "1lqp3d7x2ndp",
"name": "Data - Amazon DSP",
"new_status": "degraded_performance",
"old_status": "degraded_performance"
},
{
"code": "8kqm2m1631q5",
"name": "Platform Availability - Amazon",
"new_status": "degraded_performance",
"old_status": "degraded_performance"
},
{
"code": "qf9h4zsdq205",
"name": "Platform Availability - Amazon DSP",
"new_status": "degraded_performance",
"old_status": "degraded_performance"
}
],
"body": "Amazon continues to work on mitigating the issue on their end.\nYou can monitor their official status page for updates: https://health.aws.amazon.com/health/status\n\n\nWe are actively monitoring the situation while awaiting a full resolution from Amazon.\n\nWe are still experiencing delays in Amazon Performance data being received due to the ongoing incident. Data is continuing to process, albeit more slowly than usual.\n\nSome users may notice slower performance when loading analysis grids; this can often be resolved by refreshing the page.\n\nA few users have encountered intermittent “Internal 500” errors. If this occurs, please try again after a short interval.\n\nWe hope Amazon will resolve the underlying issue soon to restore normal service levels.",
"created_at": "2025-10-20T18:42:19.062Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-10-20T18:42:19.062Z",
"id": "rt14z3qp75mq",
"incident_id": "k24ymjpgxwdp",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-10-20T18:42:19.062Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "c5ymfggczbxz",
"name": "Data - Amazon",
"new_status": "degraded_performance",
"old_status": "operational"
},
{
"code": "1lqp3d7x2ndp",
"name": "Data - Amazon DSP",
"new_status": "degraded_performance",
"old_status": "operational"
},
{
"code": "8kqm2m1631q5",
"name": "Platform Availability - Amazon",
"new_status": "degraded_performance",
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},
{
"code": "qf9h4zsdq205",
"name": "Platform Availability - Amazon DSP",
"new_status": "degraded_performance",
"old_status": "operational"
}
],
"body": "AWS experienced a major outage at around 3 AM EST, centered on the US-East-1 region.\nThe disruption impacted a wide range of major apps, websites, and services globally.\nThe outage lasted roughly three hours, with most services now reported as fully mitigated.\nAWS Status page: https://health.aws.amazon.com/health/status\n\nOur platform is fully operational for all clients.\n\nPerformance data has already begun to recover automatically, and any processes waiting for daily data will resume as soon as the data becomes available.\nOur teams continue to monitor the situation closely to ensure there is no further impact.",
"created_at": "2025-10-20T14:22:31.467Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-10-20T14:22:31.467Z",
"id": "f95rsh6592m0",
"incident_id": "k24ymjpgxwdp",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-10-20T14:22:31.467Z",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": "2025-10-20T14:22:31.467Z",
"name": "AWS Service Outage",
"page_id": "8zvhcdp4tq0m",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2025-10-21T14:42:55.223Z",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
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"shortlink": "https://stspg.io/mm27rvgb7snq",
"started_at": "2025-10-20T14:22:31.320Z",
"status": "resolved",
"updated_at": "2025-10-21T14:42:55.250Z"
}
],
"page": {
"id": "8zvhcdp4tq0m",
"name": "Skai",
"url": "https://status.skai.io"
},
"status": {
"description": "All Systems Operational",
"indicator": "none"
}
}