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Total Expert Subprocessors
Total Expert engages third-party subprocessors to help us provide services to our customers. As a condition of permitting a subprocessor to process personal data, Total Expert will enter into a written agreement with each subprocessor containing data protection obligations at least as protective as the technical and organizational measures Total Expert has put into place to protect customer personal data from accidental or unlawful destruction, loss, alteration, or unauthorized disclosure or access.
Subprocessor Name
Service Purpose
Relevant Service (s)
Cloud Region
Amazon Web Services Inc. ("AWS")
Hosting Provider
Total Expert Platform
US
Stripe, Inc ("Stripe")
Billing and payments for purchasing printing services and merchandise
Total Expert Platform
US
Domo, Inc. (“Domo”)
Real time data and platform usage insights
Total Expert Platform
US
Twilio, Inc. (“Twilio”)
Email and SMS delivery
Total Expert Platform
US
Altair, Inc. (“Altair”)
Life event monitoring and alerting
Total Expert Platform Life Events
US
Hubspot, Inc. (“Hubspot”)
Used for customer relationship management and marketing communication
Total Expert Platform
US
Freshworks, Inc. (“Freshworks”)
Used for customer support ticketing and case management
Total Expert Platform
US
Databricks, Inc. ("Databricks")
Used for data warehousing and analytics
Total Expert Platform
US
1600 Utica Ave S. Suite 800, Minneapolis, MN 55416
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Total Expert is the Customer Operating System for financial services. Our purpose-built platform combines a system of context with a system of action that enables humans and AI Assistants to engage in the moments that matter and earn customers for life. Since 2016 Total Expert has enabled more than seven trillion dollars of funded loan volume.
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