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Salesforce AppExchange Security Review Approved Security & Trust SalesHub is built 100% natively on Salesforce. Your data never leaves your Salesforce org. Here is exactly how we protect it. GDPR Compliant CCPA Compliant AppExchange Security Review Approved TLS 1.2+ Encryption AES-256 at Rest Zero Data Egress by Default Find out more Architecture: Your data never touches our servers Zero infrastructure footprint Zero infrastructure footprint Zero infrastructure footprint SalesHub does not operate its own data storage. All customer data resides in the customer's Salesforce org — the same environment you already trust for your CRM data. Salesforce security model Zero infrastructure footprint Zero infrastructure footprint Your existing Salesforce permissions, field-level security, sharing rules, and org-wide defaults govern access to all SalesHub data — no separate security model to manage. No cross-border transfer by default AppExchange Security Review approved AppExchange Security Review approved Data stays in your Salesforce region (US, EU, etc.). The only optional cross-border activity is transient AI analysis via Anthropic — which can be disabled entirely. AppExchange Security Review approved AppExchange Security Review approved AppExchange Security Review approved Our Network Design and Implementation services provide customized network solutions for your business. We will assess your needs, design a network architecture, and implement the solution to ensure your business runs smoothly. Compliance: Built for enterprise compliance requirements ✓ GDPR ✓ CCPA / CPRA ✓ CCPA / CPRA EU General Data Protection Regulation compliant. DPA available on request. ✓ CCPA / CPRA ✓ CCPA / CPRA ✓ CCPA / CPRA California Consumer Privacy Act compliant. No sale of personal data. ✓ AppExchange Security Review ✓ AppExchange Security Review ✓ AppExchange Security Review Reviewed and approved by Salesforce. Listed on AppExchange. ✓ Salesforce Trust ✓ AppExchange Security Review ✓ AppExchange Security Review Inherits Salesforce's SOC 2 Type II and ISO 27001 platform certifications. How we protect your data technically Encryption ✓ All data in transit encrypted via TLS 1.2 or higher ✓ Data at rest encrypted via Salesforce AES-256 platform encryption ✓ API keys managed via Salesforce Named Credentials — never hardcoded Access control ✓ Role-based access via Salesforce Permission Sets and Permission Set Groups ✓ Field-Level Security (FLS) on all PII fields — restricted by default ✓ No SalesHub employee can access data in your Salesforce org ✓ Criteria-based sharing rules for cross-team visibility control Organizational measures ✓ Designated Privacy Officer (Rashed Chowdhury, Managing Partner) ✓ Privacy and security policies reviewed annually ✓ Vendor agreements include data processing obligations ✓ Incident response procedures documented and tested AI data handling ✓ AI analysis features are optional and off-by-default in regulated deployments. When enabled, open-text responses are sent transiently to ✓ Anthropic Claude API - stateless, not stored, not used for training. When disabled, zero data leaves your Salesforce org under any circumstances ✓ Customers with strict data residency requirements should disable ✓ AI features - documented in our admin guide Sub-processors: Our complete sub-processor list Salesforce, Inc. Platform CRM platform and primary data storage. All customer survey data resides in the customer's Salesforce org. Customer's selected Salesforce region (NA, EU, AP, etc.)SOC 2 Type II, ISO 27001, GDPR. trust.salesforce.com Anthropic PBC AI analysis AI-powered sentiment analysis and response classification for open-text survey responses. Processing is transient and stateless - Anthropic does not store or use data for model training. This feature can be disabled entirely in Application settings; when disabled, no data is transmitted to Anthropic under any circumstances. United States. API data not stored or trained on. anthropic.com/privacy Incident Response: Our breach notification commitment 0h Incident detected Event Details 0h Incident detected Internal incident response team activated. Scope and impact assessment begins immediately 24h Initial customer notification Event Details 24h Initial customer notification Affected customers notified with initial information: what happened, what data was involved, what we are doing about it. 72h Full notification (GDPR commitment) Event Details 72h Full notification (GDPR commitment) Comprehensive notification sent within 72 hours, consistent with GDPR Article 33 standards. Notification includes nature of breach, categori... Event Details ✔ Note on Salesforce-layer incidents Event Details ✔ Note on Salesforce-layer incidents Because your data resides in Salesforce, many breach scenarios would be governed by Salesforce's own incident response processes. See trust... Event Details Privacy & Security Contact Have questions? Privacy Officer Rashed Chowdhury, Managing Partner privacy@saleshub.info 1-833-733-2468 Mailing address 1853 Piedmont Rd Suite 301 Marietta, GA 30066, USA support@saleshub.info Documents available 01 - Privacy Policy (pdf) Download 02 - Data Processing Addendum (pdf) Download