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Security + Integrations Enterprise-Grade Integrations & Security Protect your data. Connect every system. Capacity delivers built-in security and 250+ pre-built integrations to unify your support operations. See integrations Why this matters Security risks and disconnected systems slow progress. Capacity ensures your data is fully protected while enabling seamless connections across your tech stack. Get the highlights Enterprise security End-to-end encryption and compliance protect your data Powerful integrations 250+ pre-built integrations sync with your tech stack Proactive protection 24/7 threat monitoring prevents security risks Capacity security & integrations in numbers 100% Data encryption across all interactions and storage 24/7 Monitoring to detect and prevent threats before they impact your business 277 Pre-built integrations to connect to critical systems Explore the features Enterprise-Grade Security Protect your most precious data assets Capacity ensures enterprise-level security keeping your business and customer data fully protected. Data Encryption AES-256 encryption at rest and TLS 1.2+ for data in transit. Regulatory Compliance GDPR, HIPAA, SOC 2 Type II certified. AI Data Privacy Your data is never shared or used to train external models. Role-Based Access Control Control who has access to your data Ensure secure access management with role-based controls that restrict sensitive data. Granular Permissions Assign access levels for teams and individuals. Audit Logs Track who modified what, when, and where. Single Sign-On (SSO) Secure authentication with Okta, Azure AD, and more. eBook Download The Future of AI for Contact Centers. Exceed expectations and boost efficiency with automation. Download your blueprint now Seamless Integrations Connect your entire tech stack With 250+ pre-built integrations and open APIs, Capacity seamlessly integrates into your workflows. CRM & Helpdesk Integrations Sync with Salesforce, Zendesk, HubSpot, and more. Collaboration Tools Connect with Slack, Microsoft Teams and Google Workspace. Custom APIs Extend functionality and build integrations unique to your business. Explore Integrations Automated Compliance & Monitoring Stay compliant without the manual work Capacity ensures compliance with regulatory standards and continuously monitors security posture. Automated Compliance Meet industry standards without extra effort. 24/7 Threat Detection AI-powered monitoring to identify risks in real-time. Incident Response Fast alerts and mitigation to prevent data breaches. Request a Demo Connect your entire business Real-time integration across your systems of record, from commerce platforms to CRMs to homegrown systems. More ▼ Filter: API i APIs apps connect to REST, XML or SOAP endpoints. Calendar i Calendar integrations synchronize with scheduling services. Indexed i Indexed services have their content searchable in the platform. Interface i Interface integrations provide a direct UI connection. Trusted by 20,000+ organizations Read Case Studies Frequently asked questions How does Capacity protect my data? Capacity encrypts data at rest and in transit, follows strict compliance standards, and never shares or sells your information. Is Capacity compliant with security regulations? Yes, Capacity meets GDPR, HIPAA, and SOC 2 compliance standards, ensuring enterprise-grade security and privacy protections. What kind of encryption does Capacity use? Capacity uses AES-256 encryption for stored data and TLS 1.2+ for secure data transmission. Can I control who accesses my data in Capacity? Yes, Capacity offers role-based access controls, allowing you to set permissions for different team members. Does Capacity integrate with my existing tools? Yes, Capacity connects with 250+ CRMs, helpdesks, and collaboration tools, including Salesforce, Zendesk, and Microsoft Teams. How does Capacity ensure data privacy? Capacity never shares, sells, or uses your data to train external AI models. Your information remains private and secure. What happens if there is a security threat? Capacity has 24/7 threat monitoring, instant alerts, and rapid incident response to mitigate risks before they escalate. Can Capacity work with my custom applications? Yes, Capacity provides open APIs, allowing you to integrate with custom applications and workflows. Does Capacity offer single sign-on (SSO)? Yes, Capacity supports SSO with providers like Okta and Azure AD for secure authentication. How do I get started with Capacity? Request a demo to see how Capacity’s security and integrations can streamline and protect your business Ready to elevate every conversation? Find out how Capacity can help your team do their best work. Request a Demo