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Skip to navigationSkip to main content Filter by Subprocessors Amazon Web Services • Cloud Infrastructure and Hosting United States, Canada, United Kingdom, Australia Provides cloud hosting and infrastructure services that support platform availability, storage, processing, and operational performance. Microsoft Azure • Cloud Infrastructure and managed services United States, EU Provides IaaS compute, storage, and managed services supporting platform operations and product delivery. Databricks • Data analytics and AI/ML processing United States Operates a unified data and AI platform for Capacity, supporting large-scale data engineering, model training, and operational analytics. Elastic Search • Engineering United States Provides search, analytics and logging platform services for Capacity. Twilio • SMS and voice communications United States and global carrier network locations Delivers programmable SMS, MMS, and voice communications enabling real-time customer engagement across Scheduling, AI Agents and Outbound Campaigns. Optional subprocessor for scheduling. Mailgun • Transactional email delivery United States Delivers transactional and automated emails for AI Agents, including user notifications and correspondence. OneSignal • Push notification delivery United States Delivers mobile and web push notifications to end users for engagement and alerting within Capacity. Mixpanel • Engineering United States Provides tracking usage events and AI analytics for Capacity. Swisscom DCS+ • Virtual datacenter and cloud hosting Switzerland Provides cloud hosting and virtual datacenter infrastructure supporting the Starmind knowledge-network environment within Capacity. Optional EU subprocessor. OpenAI • Generative AI and LLM processing United States Powers large language model inference and generative AI capabilities enabling natural language understanding and generation across AI products. Optional subprocessor. 1-10 of 23 results Showresults per page All subprocessors Amazon Web Services Provides cloud hosting and infrastructure services that support platform availability, storage, processing, and operational performance. Cloud Infrastructure and Hosting United States, Canada, United Kingdom, Australia aws.com Microsoft Azure Provides IaaS compute, storage, and managed services supporting platform operations and product delivery. Cloud Infrastructure and managed services United States, EU azure.microsoft.com Databricks Operates a unified data and AI platform for Capacity, supporting large-scale data engineering, model training, and operational analytics. Data analytics and AI/ML processing United States databricks.com Elastic Search Provides search, analytics and logging platform services for Capacity. Engineering United States elastic.co Twilio Delivers programmable SMS, MMS, and voice communications enabling real-time customer engagement across Scheduling, AI Agents and Outbound Campaigns. *Optional subprocessor for scheduling.* SMS and voice communications United States and global carrier network locations twilio.com Mailgun Delivers transactional and automated emails for AI Agents, including user notifications and correspondence. Transactional email delivery United States mailgun.com OneSignal Delivers mobile and web push notifications to end users for engagement and alerting within Capacity. Push notification delivery United States onesignal.com Mixpanel Provides tracking usage events and AI analytics for Capacity. Engineering United States mixpanel.com Swisscom DCS+ Provides cloud hosting and virtual datacenter infrastructure supporting the Starmind knowledge-network environment within Capacity. *Optional EU subprocessor.* Virtual datacenter and cloud hosting Switzerland https://www.swisscom.ch/de/business/enterprise/angebot/cloud/cloudservices/dynamic-computing-services.html OpenAI Powers large language model inference and generative AI capabilities enabling natural language understanding and generation across AI products. *Optional subprocessor.* Generative AI and LLM processing United States openai.com Cloudflare Provides content delivery, edge networking, DDoS mitigation, and web application firewall services across the platform. CDN and edge security United States and global edge network locations cloudflare.com Auth0 Delivers secure user authentication and identity management for Capacity, enabling access control across the platform. Authentication and identity management United States auth0.com Customer.io Enables automated outbound messaging and behavioral-triggered email notifications for Outbound Campaigns. Outbound customer messaging United States customer.io Luna web Handles server-side document and file conversion within Capacity to support content ingestion and knowledge management. File and document conversion Germany https://www.lunaweb.de/ Postmark Sends time-sensitive transactional emails and scheduling notifications for Capacity Scheduling, ensuring reliable delivery of workflow alerts. Transactional email delivery United States postmarkapp.com Retell AI Enables AI-powered voice agent capabilities and real-time conversational AI. Conversational voice AI United States retellai.com Deepgram Converts audio streams into real-time and asynchronous transcripts. Speech-to-text transcription United States deepgram.com Bandwidth Supplies voice and SMS telecommunications infrastructure powering AI Agents and Outbound Campaigns. Voice and SMS delivery United States bandwidth.com ElevenLabs Enables AI-powered text to speech within Voice AI Agents. *Optional subprocessor.* Engineering United States elevenlabs.io DeepL Translation service. *Optional subprocessor.* Cloud provider Germany deepl.com SendGrid Delivers transactional and automated emails, including user notifications and correspondence. Cloud provider United States sendgrid.com Retarus Delivers transactional and automated emails including user notifications and correspondence. *Optional EU subprocessor.* Cloud provider Switzerland https://www.retarus.com Google Cloud Translation service *Optional subprocessor.* Cloud translation service EU cloud.google.com