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Sub-processors Sub-processors are third-party vendors that process customer personal data on Uniphore’s behalf specifically in connection with Uniphore’s delivery of its contracted services to customers. This does not include vendors used solely for Uniphore’s own internal operations or corporate function, even if they incidentally encounter customer-related metadata. Self-hosted open-source components are also excluded, as no third party receives or processes personal data. Sub-processor Location of Processing* Description AWS In Region** Cloud hosting, data storage and infrastructure support services Anthropic United States AI / LLM services Bobsled United States Cloud-based data warehouse Cartesia United States AI text-to-speech services ClickHouse United States Analytics database for AI agents and application data Confluent United States Real-time data streaming platform built on Apache Kafka Databricks United States Unified data analytics and AI platform DataStax United States Large-scale cloud database built on Apache Cassandra Deepgram United States AI speech-to-text services Fireworks AI United States AI model deployment and inference platform Google Cloud Platform In Region** Cloud hosting, data storage, data visualization and analytics platform Landing AI United States Agentic document extraction MetaRouter United States Server-side customer data infrastructure Microsoft Azure In Region** Cloud hosting, data storage and infrastructure support services MongoDB United States Document-oriented NoSQL database OpenAI United States AI / LLM services Oracle Cloud Infrastructure In Region** Cloud hosting, data storage and infrastructure support services Rackspace United States Cloud hosting, data storage and infrastructure support services Snowflake United States Cloud-based data warehousing and analytics platform Unstructured United States Extracts and structures data from documents for AI applications Uniphore Affiliates Depending on the geographic location of the Customer or its users, and the Services provided, Uniphore may engage one or more of its affiliated entities as sub-processors. Sub-processor Location of Processing* Uniphore Software France France Uniphore Software Systems Inc. United States Uniphore Software Systems Private Limited India Uniphore Technologies Deutschland GmbH Germany Uniphore Technologies Israel Ltd. Israel Uniphore Technologies ME FZ-LLC UAE Uniphore Technologies North America Inc. United States Uniphore Technologies Singapore Pte. Ltd. Singapore Uniphore Technologies Spain S.L. Spain Uniphore Technologies U.K. Limited United Kingdom * “Location of Processing” defaults to the sub-processor’s primary infrastructure location. Processing location may vary based on the sub-processor’s global deployments. ** Represents either the region specified by the customer in its contractual arrangements with Uniphore, or if not specified, a region determined by Uniphore.