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Policies Privacy Policy Last updated: 9 September 2023 # Introduction Bluepineapple values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website, use our services, or interact with us. It is designed to comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. # What This Privacy Policy Covers This policy outlines how Bluepineapple collects, uses, stores, and discloses personal information when you visit the website, use our services, or otherwise interact with our company. # Information We Collect We may collect the following types of information: Personal Information — such as your name, email address, and phone number when you voluntarily provide it through forms or direct communication. Usage Data — including your IP address, browser type, device type, and pages visited when you browse our website. Cookies — we use cookies and similar technologies to improve your browsing experience. You can manage cookie preferences through your browser settings. # How We Collect Information We collect information through two primary methods: Directly — when you sign up for services, fill out contact forms, subscribe to newsletters, or otherwise communicate with us. Indirectly — via website analytics tools and cookies that track usage patterns and preferences. # Use of Information We use the collected information to: Provide, maintain, and improve our services and products Process transactions and respond to your enquiries Send marketing communications, where you have consented to receive them Comply with legal obligations and enforce our terms # Sharing and Disclosure We may share your personal information with third-party service providers who assist us in operating our business, and with legal bodies when required by law. We do not sell your personal information to third parties. # Storage and Security We are committed to ensuring your information is secure. We have implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect, in line with our ISO 27001 certification. # Your Rights You have the right to: Access your personal information held by us Correct, update, and remove your information File a complaint if you believe your privacy has been breached Opt out of marketing communications at any time # Cookies We use cookies to enhance your experience on our website. Cookies are small text files stored on your device that help us understand how you use our site. You can disable cookies through your browser settings, though this may affect some functionality. # Third-Party Websites Our website may contain links to external sites. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party sites you visit. # Changes to This Policy We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically. # Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at hello@bluepineapple.io.