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Scripts and page chrome removed; this is what change detection compares.
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Powered by O2C Intelligence [Column] O2C AGENTS Aimie Agents Customer Agents Agent Builder Studio --separator-- O2C Apps Credit Risk Expert E-Order and E-Invoicing Automation Augmented Collection Digital Case Cash App Deductions and Claims Customer Experience Center Analytics [Column] Aimie IQ Conversational Engagement -- separator -- Technology Agentic Framework Core Platform Intelligence Foundation O2C Execution Layer Arrange a demo [Column] O2C Data Lake Real-time, predictive payment intelligence Industries Construction & Mining CPG Financial Services Info & com technology Life Sciences Manufacturing Retail Services Transport & Logistics Utilities & Environment Customers Who we work with Case studies Resources Datasheets Infographics Videos Webinars Whitepapers Training and Certification Blog Company About Us CSR Leadership News Careers Investors Contact en fr de SIDETRADE SUB-PROCESSORS LIST Authorized sub-processors for Sidetrade services We welcome you to SIDETRADE’s authorized sub-processors webpage where we maintain our list of sub-processors including our affiliated companies involved in the provision of the Sidetrade Services and processing our customers’ personal data. Sidetrade will make updates to the subprocessor list via this webpage. Below are two options for subscribing to updates to the subprocessor lists at https://www.sidetrade.com/sidetrade-sub-processors-list/feed/?withoutcomments=1 : Add an RSS reader extension to your browser (Chrome, Firefox) Enable via Outlook on a PC AUGMENTED CASH/REVENUE Sub-processor Name Purpose/Services Location Docaposte Sidepaperless Letters Ivry-sur-Seine, France Sidetrade UK Limited (Affiliated Company) Support, Maintenance, Implementation and training London, United Kingdom Opportunity SAS SMS Shipping Paris, France Sidetrade Limited (Affiliated Company) Support, Maintenance, Implementation and training Ireland DOCEBO France SAS Training & documentation platform Servers located in Ireland CASH APPLICATION Sub-processor Name Purpose/Services Location Sidetrade UK Limited (Affiliated Company) Support, Maintenance, Implementation and training London, United Kingdom Sidetrade Limited (Affiliated Company) Support, Maintenance, Implementation and training Ireland Sidetrade Canada Ltd Support, Maintenance, Implementation and training Calgary, Canada TWILIO Data Protection Addendum | Twilio Cash Application (Remittance e-mails parsing). Used by Sidetrade to parse remittance emails content transferred by Customer to Sidetrade Servers located in USA ABBYY Terms of Service – ABBYY Cloud Solutions – Universal DPA with GDPR Addendum Cash Application (Optical Character Recognition (OCR) of Remittance e-mail content). Used by Sidetrade to scan and identify content of remittance emails transferred by Customer to Sidetrade Servers located in Netherlands Digital Ocean Legal – Data Processing Agreement (digitalocean.com) Hosting (ETL layer that manages the transformation of customer-specific and third-party bank formats into formats supported by the Sidetrade Cash application.) Servers located in Frankfurt (Germany)for the Customers based in Europe & Toronto (Canada) for the Customers based in Americas Amazon Web Services AWS Privacy (amazon.com) Hosting (back-up) (ETL layer that manages the transformation of customer-specific and third-party bank formats into formats supported by the Sidetrade Cash application.) Servers located in Frankfurt (Germany) CREDIT RISK EXPERT Sub-processor Name Purpose/Services Location Sidetrade UK Limited (Affiliated Company) Support, Maintenance, Implementation and training London, United Kingdom Sidetrade Limited (Affiliated Company) Support, Maintenance, Implementation and training Ireland Sidetrade Canada Ltd Support, Maintenance, Implementation and training Calgary, Canada Microsoft Azure https://www.microsoft.com/licensing/docs/view/Microsoft-Products-and-Services-Data-Protection-Addendum-DPA Credit Risk Expert – Hosting San Antonio, TX (primary server), USA; Chicago, IL USA (back-up) Cognizant Technology Solutions Credit Risk Expert – Hosting – Azure Managed Service Provider Tulsa, OK USA Marcorp IT Professionals Credit Risk Expert – Support, Maintenance, Implementation Cape Town, South Africa Mongo DB https://www.mongodb.com/legal/dpa Credit Risk Expert – Online Credit database management Data in Azure in San Antonio, TX USA AIMIE AGENT Sub-processor Name Purpose/Services Location Elevenlabs https://elevenlabs.io/dpa Collection Caller Agent including the Gemini or Open AI’s LLMs Servers located in the USA TWILIO Data Protection Addendum | Twilio VoiP Provider Servers located in the USA AUGMENTED INVOICE Sub-processor Name Purpose/Services Location Amalto Technologies Corporation (Affiliated Company) Support, Maintenance, Implementation and training USA only for the Customers based in Americas Sidetrade UK Limited (Affiliated Company) Support, Maintenance, Implementation and training Londres, United Kingdom Sidetrade Limited (Affiliated Company) Support, Maintenance, Implementation and training Ireland Sidetrade Canada Ltd Support, Maintenance, Implementation and training Calgary, Canada Digital Ocean Legal – Data Processing Agreement (digitalocean.com) Hosting Servers located in Frankfurt (Germany)for the Customers based in Europe & Toronto (Canada) for the Customers based in Americas Amazon Web Services AWS Privacy (amazon.com) Hosting (back-up) Servers located in Frankfurt (Germany) DOCEBO France SAS Docebo – Data Processing Addendums Training & documentation platform Servers located in Ireland DOCUSEND Mailing Services in the US Servers located in the US AIIM Paper mailing services Servers in Canada MAILJET https://www.mailjet.com/legal/dpa/ Global e-mail Services Servers located in Germany & Belgium ABBYY Terms of Service – ABBYY Cloud Solutions – Universal DPA with GDPR Addendum (Optical Character Recognition (OCR) Servers located in Netherlands DEBITEX & RISKSUITE MODULES Sub-processor Name Purpose/Services Location Sidetrade SA (Affiliated Company) Support, hosting and maintenance services France Sidetrade UK (Affiliated Company) Support, hosting and maintenance services United Kingdom Sidetrade Limited (Affiliated Company) Support, hosting and maintenance services Ireland Sutter Dialog GmbH & Co. KG First Level Support Germany Intecsoft Utilities GmbH & Co. KG Maintenance DebITEX SAP interface (Only if SAP interface is part of the scope of services) Germany IF YOU NEED MORE INFORMATION ABOUT A SUB-PROCESSOR. For any additional information concerning SIDETRADE’s data processing practices or sub processors, please check your Data Processing Addendum or send an email to privacy@ sidetrade.com identifying the sub-processor and the requested information. IF YOU WANT TO OBJECT TO A SUB-PROCESSOR A customer (Data Controller) my object to SIDETRADE use of a specific sub-processor in accordance with the terms of the Data Processing Addendum governing the relations between the parties. Such objection may be sent by letter with acknowledgement of receipt within fifteen (15) days after receipt of the notification with the detailed reasons of the objection at the following address: Sidetrade Privacy Team 114, rue Gallieni 92100 Boulogne-Billancourt France Objections must be based on legitimate data protection grounds in accordance with the terms of the Data Processing Addendum. ↑