Snapshot 6457

Document
Security advisories
URL
https://www.mend.io/responsible-disclosure-policy/
Fetched
HTTP status
200
Content type
text/html; charset=UTF-8
Fetch mode
static
Size
295634 bytes
SHA-256 (raw)
3a0d8323e24a33c952f7d8a81d8b590a8cc3d0627fc32cab88c5ee292132ed66
SHA-256 (normalized text)
1737040edad93391272eed9c6eced8fdadeebcc9b7ad8bdd86010561eb1766cf

Normalized text

Scripts and page chrome removed; this is what change detection compares.

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Mend.io Responsible Disclosure Policy
At Mend.io, the security and privacy of our users and systems are core priorities. We welcome contributions from the security community and encourage responsible reporting of vulnerabilities. If you’ve discovered a potential security issue in one of our systems, products, or websites, we want to hear from you. We appreciate your help!
How to report a vulnerability:
If you identify a security vulnerability, please report it per the instructions below and include as much detail as possible to help us reproduce and understand the issue, such as:
A description of the vulnerability
Steps to reproduce
The affected system, service, or URL
Any supporting materials (screenshots, code snippets, proof-of-concept)
Your identifying information
You may choose to report anonymously, but please note that we may not be able to provide follow-up communication if you do not identify yourself.
For any questions, you may also contact us via email at security@mend.io.
Please Do:
Act in good faith and avoid privacy violations, data destruction, or service disruption
Only access, modify, or interact with your own accounts or data (unless explicitly authorized by us in writing)
Use the minimum amount of data necessary to demonstrate the vulnerability
Provide us with a reasonable opportunity to investigate and resolve the issue and do not disclose it to others before the vulnerability is fixed
Comply with applicable laws while conducting your testing
Do Not:
Exploit the vulnerability beyond what’s necessary to prove its existence
Download, modify, or delete data that doesn’t belong to you
Disclose the issue to third parties or the public until we’ve resolved it
Use physical security attacks, social engineering, phishing, denial of service (DoS), or resource exhaustion tactics
Test third-party applications or services that integrate with Mend.io
Introduce or test malware, spam, or malicious payloads
Engage in any testing that would harm or degrade Mend.io’s systems or services
Out of scope vulnerabilities:
The following types of issues are outside the scope of this policy:
Physical attacks or access
Social engineering or phishing
DoS or resource exhaustion
Clickjacking on pages without sensitive actions
CSRF on non-sensitive or unauthenticated forms
Attacks requiring MITM or physical access to user devices
Vulnerabilities without a working proof-of-concept
CSV injection without demonstrated impact
Missing best practices (e.g., CSP, SSL/TLS configuration, cookie flags)
Outdated browser vulnerabilities (older than two stable versions)
Email security misconfigurations (SPF/DKIM/DMARC)
Tabnabbing, content spoofing, or cosmetic issues without a viable attack vector
Software version disclosures, banner identification, or verbose error messages
Brute force or rate-limiting issues on non-authentication endpoints
What happens next:
Once we receive your report, we will:
Acknowledge receipt (if contact details are provided)
Investigate the reported issue
Assess severity and complexity to determine remediation time
Keep you updated on progress (if applicable)
Please note: resolution timelines vary depending on the nature of the issue.
Response targets for this program:
Time to first response: 1 day
Time to triage: 2 days
Time to resolution: 45 days
Legal Safe Harbor:
If you comply with this policy, we will not pursue legal action against you for security research activities. However, noncompliance or actions that violate applicable law or our Terms of Service may result in legal consequences. In addition, we make no representation or warranty on behalf of any third-party. Third-party individuals and entities may independently assess whether your actions may have caused harm to such third parties or violated their terms of use and, therefore, may independently seek legal action or remedies.
Thank you for helping us keep our systems, products and websites safe!