Snapshot 64676
Normalized text
Scripts and page chrome removed; this is what change detection compares.
Subscribe to UpdatesSubscribe All Systems Operational Uptime over the past 90 days. View historical uptime. Diabolocom Mobile Operational Voice Operational Voice Convergence to engage Operational SMS Operational DATA Operational Web Interface Operational Sim Management(Activation,Suspension,...) Operational Public APIs Operational Portability Operational Archives Mobile Operational Diabolocom AI Operational Delays on call transcriptions Operational Call summary generation Operational IVR - AI Recording Processor Block Operational IVR - Quality Monitoring Block Operational Agent Assist - Real-time call transcription Operational Agent Assist - Dynamic form completion Operational Agent Assist - AI Assist Chatbot Operational Quality Monitoring - Back-office Operational Quality Monitoring - Grid application Operational Quality Monitoring - Triggers Operational Quality Monitoring - Import system Operational AI - APIs Operational Agent Assist - Uploading documents to the interface Operational Quality Monitoring - Ingestion SFTP Operational Virtual Agent Operational FR1 Operational Voice - Inbound calls Operational Voice - Manual outbound calls Operational Voice - Campaign calls Operational Mail - Inbound Operational Mail - Outbound Operational WebRTC Operational Supervision Operational Wallboards Operational Reports Operational SFTP Operational Call scripts Operational Agent interface Operational Standard CTI Operational Salesforce integration Operational MS Dynamics integration Operational Oracle integration Operational Zendesk integration Operational Hubspot integration Operational SAP integration Operational ServiceNow integration Operational Recordings Operational Scenario Operational Plateform Access Operational FR2 Operational Voice - Inbound calls Operational Voice - Manual outbound calls Operational Voice - Campaign calls Operational Mail - Inbound Operational Mail - Outbound Operational WebRTC Operational Supervision Operational Wallboards Operational Reports Operational SFTP Operational Call scripts Operational REST APIs Operational Agent interface Operational Standard CTI Operational Salesforce integration Operational MS Dynamics integration Operational Oracle integration Operational Zendesk integration Operational Hubspot integration Operational SAP integration Operational ServiceNow integration Operational Recordings Operational Plateform Access Operational Scenario Operational FR3 Operational Voice - Inbound calls Operational Voice - Manual outbound calls Operational Voice - Campaign calls Operational Mail - Inbound Operational Mail - Outbound Operational WebRTC Operational Supervision Operational Wallboards Operational Reports Operational SFTP Operational Call scripts Operational REST APIs Operational Agent interface Operational Standard CTI Operational Salesforce integration Operational MS Dynamics integration Operational Oracle integration Operational Zendesk integration Operational Hubspot integration Operational SAP integration Operational ServiceNow integration Operational Recordings Operational Scenario Operational Plateform Access Operational FR4 Operational Voice - Inbound calls Operational Voice - Manual outbound calls Operational Voice - Campaign calls Operational Mail - Inbound Operational Mail - Outbound Operational WebRTC Operational Supervision Operational Wallboards Operational Reports Operational SFTP Operational Call scripts Operational REST APIs Operational Agent interface Operational Standard CTI Operational Salesforce integration Operational MS Dynamics integration Operational Oracle integration Operational Zendesk integration Operational Hubspot integration Operational SAP integration Operational ServiceNow integration Operational Recordings Operational Plateform Access Operational Scenario Operational FR5 Operational Voice - Inbound calls Operational Voice - Manual outbound calls Operational Voice - Campaign calls Operational Mail - Inbound Operational Mail - Outbound Operational WebRTC Operational Supervision Operational Wallboards Operational Reports Operational SFTP Operational Call scripts Operational REST APIs Operational Agent interface Operational Standard CTI Operational Salesforce integration Operational MS Dynamics integration Operational Oracle integration Operational Zendesk integration Operational Hubspot integration Operational SAP integration Operational ServiceNow integration Operational Recordings Operational Scenario Operational Plateform Access Operational FR6 Operational Voice - Inbound calls Operational Voice - Manual outbound calls Operational Voice - Campaign calls Operational Mail - Inbound Operational Mail - Outbound Operational WebRTC Operational Supervision Operational Wallboards Operational Reports Operational SFTP Operational Call scripts Operational REST APIs Operational Agent interface Operational Standard CTI Operational Salesforce integration Operational MS Dynamics integration Operational Oracle integration Operational Zendesk integration Operational Hubspot integration Operational SAP integration Operational ServiceNow integration Operational Recordings Operational Plateform Access Operational Scenario Operational FR7 Operational Voice - Inbound calls Operational Voice - Manual outbound calls Operational Voice - Campaign calls Operational Mail - Inbound Operational Mail - Outbound Operational WebRTC Operational Supervision Operational Wallboards Operational Reports Operational SFTP Operational Call scripts Operational REST APIs Operational Agent interface Operational Standard CTI Operational Salesforce integration Operational MS Dynamics integration Operational Oracle integration Operational Zendesk integration Operational Hubspot integration Operational SAP integration Operational ServiceNow integration Operational Recordings Operational Scenario Operational Plateform access Operational FR8 Operational Voice - Inbound calls Operational Voice - Manual outbound calls Operational Voice - Campaign calls Operational Mail - Inbound Operational Mail - Outbound Operational WebRTC Operational Supervision Operational Wallboards Operational Reports Operational SFTP Operational Call scripts Operational REST APIs Operational Agent interface Operational Standard CTI Operational Salesforce integration Operational MS Dynamics integration Operational Oracle integration Operational Zendesk integration Operational Hubspot integration Operational SAP integration Operational ServiceNow integration Operational Recordings Operational Plateform access Operational Scenario Operational FR9 Operational Voice - Inbound calls Operational Voice - Manual outbound calls Operational Voice - Campaign calls Operational Mail - Inbound Operational Mail - Outbound Operational WebRTC Operational Supervision Operational Wallboards Operational Reports Operational SFTP Operational Call scripts Operational REST APIs Operational Agent interface Operational Standard CTI Operational Salesforce integration Operational MS Dynamics integration Operational Oracle integration Operational Zendesk integration Operational Hubspot integration Operational SAP integration Operational ServiceNow integration Operational Recordings Operational Scenario Operational Plateform Access Operational FR10 Operational Voice - Inbound calls Operational Voice - Manual outbound calls Operational Voice - Campaign calls Operational Mail - Inbound Operational Mail - Outbound Operational WebRTC Operational Supervision Operational Wallboards Operational Reports Operational SFTP Operational Call scripts Operational REST APIs Operational Agent interface Operational Standard CTI Operational Salesforce integration Operational MS Dynamics integration Operational Oracle integration Operational Zendesk integration Operational Hubspot integration Operational SAP integration Operational ServiceNow integration Operational Recordings Operational Plateform Access Operational Scenario Operational FR11 Operational Scenario Operational Plateform access Operational Voice - Inbound calls Operational Voice - Manual outbound calls Operational Voice - Campaign calls Operational Mail - Inbound Operational Mail - Outbound Operational WebRTC Operational Supervision Operational Wallboards Operational Reports Operational SFTP Operational Call scripts Operational Agent interface Operational Standard CTI Operational Salesforce integration Operational SAP integration Operational Recordings Operational FR12 Operational Voice - Inbound calls Operational Voice - Manual outbound calls Operational Voice - Campaign calls Operational Mail - Inbound Operational Mail - Outbound Operational WebRTC Operational Supervision Operational Wallboards Operational Reports Operational SFTP Operational Call scripts Operational Agent interface Operational Standard CTI Operational Salesforce integration Operational MS Dynamics integration Operational Zendesk integration Operational Recordings Operational Scenario Operational Plateform Access Operational HADS Operational Voice - Inbound calls Operational Voice - Manual outbound calls Operational Voice - Campaign calls Operational Mail - Inbound Operational Mail - Outbound Operational WebRTC Operational Supervision Operational Wallboards Operational Reports Operational SFTP Operational Call scripts Operational REST APIs Operational Agent interface Operational Standard CTI Operational Salesforce integration Operational MS Dynamics integration Operational Oracle integration Operational Zendesk integration Operational Hubspot integration Operational SAP integration Operational ServiceNow integration Operational Recordings Operational Plateform Access Operational Scenario Operational HADS2 Operational Voice - Inbound calls Operational Voice - Manual outbound calls Operational Voice - Campaign calls Operational Mail - Inbound Operational WebRTC Operational Supervision Operational Wallboards Operational Reports Operational SFTP Operational Call scripts Operational REST APIs Operational Agent interface Operational Standard CTI Operational Salesforce integration Operational Oracle integration Operational ServiceNow integration Operational Recordings Operational Mail - Outbound Operational MS Dynamics integration Operational Zendesk integration Operational Hubspot integration Operational SAP integration Operational Scenario Operational Plateform access Operational P-DP1 Operational P-DP1 Operational DP1 Operational Voice - Inbound calls Operational Voice - Manual outbound calls Operational Voice - Campaign calls Operational Mail - Inbound Operational Mail - Outbound Operational WebRTC Operational Supervision Operational Wallboards Operational Reports Operational SFTP Operational Call scripts Operational REST APIs Operational Agent interface Operational Standard CTI Operational Salesforce integration Operational MS Dynamics integration Operational Oracle integration Operational Zendesk integration Operational Hubspot integration Operational SAP integration Operational ServiceNow integration Operational Recordings Operational Plateform access Operational Scenario Operational DE1 Operational Voice - Inbound calls Operational Voice - Manual outbound calls Operational Voice - Campaign calls Operational Mail - Inbound Operational Mail - Outbound Operational WebRTC Operational Supervision Operational Wallboards Operational Reports Operational SFTP Operational Call scripts Operational REST APIs Operational Agent interface Operational Standard CTI Operational Salesforce integration Operational MS Dynamics integration Operational Oracle integration Operational Zendesk integration Operational Hubspot integration Operational SAP integration Operational ServiceNow integration Operational Recordings Operational Scenario Operational Plateform access Operational DE2 Operational Voice - Inbound calls Operational Voice - Manual outbound calls Operational Voice - Campaign calls Operational Mail - Inbound Operational Mail - Outbound Operational WebRTC Operational Supervision Operational Wallboards Operational Reports Operational SFTP Operational Call scripts Operational REST APIs Operational Agent interface Operational Standard CTI Operational Salesforce integration Operational MS Dynamics integration Operational Oracle integration Operational Zendesk integration Operational Hubspot integration Operational SAP integration Operational ServiceNow integration Operational Recordings Operational DE3 Operational Voice - Inbound calls Operational Voice - Manual outbound calls Operational Voice - Campaign calls Operational Mail - Inbound Operational Mail - Outbound Operational WebRTC Operational Supervision Operational Wallboards Operational Reports Operational SFTP Operational Call scripts Operational REST APIs Operational Agent interface Operational Standard CTI Operational Salesforce integration Operational MS Dynamics integration Operational Oracle integration Operational Zendesk integration Operational Hubspot integration Operational SAP integration Operational ServiceNow integration Operational Recordings Operational DE4 Operational Voice - Inbound calls Operational Voice - Manual outbound calls Operational Voice - Campaign calls Operational Mail - Inbound Operational Mail - Outbound Operational WebRTC Operational Supervision Operational Wallboards Operational Reports Operational SFTP Operational Call scripts Operational REST APIs Operational Agent interface Operational Standard CTI Operational Salesforce integration Operational MS Dynamics integration Operational Oracle integration Operational Zendesk integration Operational Hubspot integration Operational SAP integration Operational ServiceNow integration Operational Recordings Operational SG1 Operational Voice - Inbound calls Operational Voice - Manual outbound calls Operational Voice - Campaign calls Operational Mail - Inbound Operational Mail - Outbound Operational WebRTC Operational Supervision Operational Wallboards Operational Reports Operational SFTP Operational Call scripts Operational REST APIs Operational Agent interface Operational Standard CTI Operational Salesforce integration Operational MS Dynamics integration Operational Oracle integration Operational Zendesk integration Operational Hubspot integration Operational SAP integration Operational ServiceNow integration Operational Recordings Operational Plateform access Operational Scenario Operational US1 Operational Voice - Inbound calls Operational Voice - Manual outbound calls Operational Voice - Campaign calls Operational Mail - Inbound Operational WebRTC Operational Supervision Operational Wallboards Operational Mail - Outbound Operational Reports Operational SFTP Operational Call scripts Operational REST APIs Operational Agent interface Operational Standard CTI Operational Salesforce integration Operational MS Dynamics integration Operational Oracle integration Operational Zendesk integration Operational Hubspot integration Operational SAP integration Operational ServiceNow integration Operational Recordings Operational Scenario Operational Plateform access Operational UK1 Operational Voice - Inbound calls Operational Voice - Manual outbound calls Operational Voice - Campaign calls Operational Mail - Inbound Operational Mail - Outbound Operational WebRTC Operational Supervision Operational Wallboards Operational Reports Operational SFTP Operational Call scripts Operational REST APIs Operational Agent interface Operational Standard CTI Operational Salesforce integration Operational MS Dynamics integration Operational Oracle integration Operational Zendesk integration Operational Hubspot integration Operational SAP integration Operational ServiceNow integration Operational Recordings Operational SBX1 Operational Voice - Inbound calls Operational Voice - Manual outbound calls Operational Voice - Campaign calls Operational Mail - Inbound Operational Mail - Outbound Operational WebRTC Operational Supervision Operational Wallboards Operational Reports Operational SFTP Operational Call scripts Operational REST APIs Operational Agent interface Operational Standard CTI Operational Salesforce integration Operational MS Dynamics integration Operational Oracle integration Operational Zendesk integration Operational Hubspot integration Operational SAP integration Operational ServiceNow integration Operational Recordings Operational SBX2 Operational Voice - Inbound calls Operational Voice - Manual outbound calls Operational Voice - Campaign calls Operational Mail - Inbound Operational Mail - Outbound Operational WebRTC Operational Supervision Operational Wallboards Operational Reports Operational SFTP Operational Call scripts Operational REST APIs Operational Agent interface Operational Standard CTI Operational Salesforce integration Operational MS Dynamics integration Operational Oracle integration Operational Zendesk integration Operational Hubspot integration Operational SAP integration Operational ServiceNow integration Operational Recordings Operational SBX3 Operational Voice - Inbound calls Operational Voice - Manual outbound calls Operational Voice - Campaign calls Operational Mail - Inbound Operational Mail - Outbound Operational WebRTC Operational Supervision Operational Wallboards Operational Reports Operational SFTP Operational Call scripts Operational REST APIs Operational Agent interface Operational Standard CTI Operational Salesforce integration Operational MS Dynamics integration Operational Oracle integration Operational Zendesk integration Operational Hubspot integration Operational SAP integration Operational ServiceNow integration Operational Recordings Operational LOAD1 Operational TEST1 Operational LOAD2 Operational TEST2 Operational Payment IVR Operational Support access Operational SEPIA API Operational Test Operational Test API Operational Operational Degraded Performance Partial Outage Major Outage Maintenance Major outage Partial outage No downtime recorded on this day. No data exists for this day. had a major outage. had a partial outage. Related No incidents or maintenance related to this downtime. Scheduled Maintenance Release 4.9.8 | DE1 - FR4 - FR6 Oct 13, 2026 22:00-22:03 CEST Release 4.9.8 Posted on Sep 30, 2026 - 00:14 CEST Release 4.9.8 | DP1 - FR8 - FR9 - FR10 - FR12 - HADS - HDS2 Oct 14, 2026 22:00-22:03 CEST Release 4.9.8 Posted on Sep 30, 2026 - 00:14 CEST Release 4.9.8 | US1 Oct 15, 2026 10:00-10:03 CEST Release 4.9.8 Posted on Sep 30, 2026 - 00:14 CEST Release 4.9.8 | SG1 Oct 15, 2026 12:00-12:03 CEST Release 4.9.8 Posted on Sep 30, 2026 - 00:14 CEST System Metrics Month Week Day Average MOS Fetching Past Incidents Oct 8, 2026 No incidents reported today. Oct 7, 2026 Release 4.9.8 | FR3 - FR5 - FR7 - FR11 Completed - The scheduled maintenance has been completed. Oct 7, 22:03 CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 7, 22:01 CEST Scheduled - Release 4.9.8 Sep 30, 00:13 CEST Storage issue Resolved - This incident has been resolved. Oct 7, 16:37 CEST Update - We are continuing to investigate this issue. Oct 7, 15:37 CEST Investigating - We are currently investigating this issue. Oct 7, 15:35 CEST Oct 6, 2026 Release 4.9.8 | FR1 - FR2 Completed - The scheduled maintenance has been completed. Oct 6, 22:05 CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 6, 22:00 CEST Scheduled - Release 4.9.8 Sep 30, 00:13 CEST Oct 5, 2026 Voice Instability and Disturbance Resolved - This incident has been resolved. Oct 5, 11:56 CEST Monitoring - A fix has been implemented and we are monitoring the results. Oct 5, 11:46 CEST Identified - The issue has been identified and a fix is being implemented. Oct 5, 11:31 CEST Investigating - We are experiencing disruptions to our voice services. We are currently investigating the issue. Oct 5, 11:28 CEST Oct 4, 2026 No incidents reported. Oct 3, 2026 No incidents reported. Oct 2, 2026 No incidents reported. Oct 1, 2026 Release 4.9.8 | SBX1 - SBX2 - SBX3 - P-DP1 Completed - The scheduled maintenance has been completed. Oct 1, 22:03 CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 1, 22:00 CEST Scheduled - Release 4.9.8 Sep 29, 20:18 CEST Sep 30, 2026 FR4 | Maintenance with service disruption Completed - The scheduled maintenance has been completed. Sep 30, 23:31 CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 30, 23:00 CEST Scheduled - We will be undergoing scheduled maintenance with service disruption during this time. Sep 4, 11:53 CEST FR2 | Maintenance with service disruption Completed - The scheduled maintenance has been completed. Sep 30, 01:00 CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 30, 00:30 CEST Scheduled - We will be undergoing scheduled maintenance with service disruption during this time. Sep 29, 12:56 CEST Sep 29, 2026 FR3 | Maintenance with service disruption Completed - The scheduled maintenance has been completed. Sep 29, 23:30 CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 29, 23:00 CEST Scheduled - We will be undergoing scheduled maintenance with service disruption during this time. Sep 4, 11:51 CEST AI products currently unavailable Resolved - This incident has been resolved. Sep 29, 09:27 CEST Monitoring - A fix has been implemented and we are monitoring the results. Sep 28, 11:13 CEST Update - Virtual Agent and Agent Assist are available again. Our other services are still down at this time. Virtual agent et agent assist de nouveau accessible. Nos autres services sont toujours hors service pour le moment Sep 28, 10:33 CEST Identified - The issue has been identified and a fix is being implemented. Sep 28, 09:39 CEST Sep 28, 2026 FR2 | Maintenance with service disruption Completed - The scheduled maintenance has been completed. Sep 28, 23:30 CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 28, 23:01 CEST Scheduled - We will be undergoing scheduled maintenance with service disruption during this time. Sep 4, 11:50 CEST Instability and delays on ur Platforms Resolved - This incident has been resolved. Sep 28, 11:24 CEST Monitoring - We experienced slowdowns and instability between 10:37 a.m. and 10:50 a.m. Nous avons rencontré des ralentissement, et des instabilités entre 10H37 et 10H50 Sep 28, 10:57 CEST Sep 27, 2026 No incidents reported. Sep 26, 2026 No incidents reported. Sep 25, 2026 No incidents reported. Sep 24, 2026 FR1 | Maintenance with service disruption Completed - The scheduled maintenance has been completed. Sep 24, 23:30 CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 24, 23:00 CEST Scheduled - We will be undergoing scheduled maintenance with service disruption during this time. Sep 4, 11:48 CEST Incident History Powered by Atlassian Statuspage These data are provided as is for operational purposes. They are based on platforms, and hence might not reflect the availability for a specific customer.