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Privacy policy
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Privacy Policy
Your privacy matters. Here’s how we protect it.
This policy explains what information we collect, how we use it, who we may share it with and the choices available to you.
Last updated: June 2026
Quick summary
Privacy information, made easier to understand.
The summary below highlights the main ways we collect, use and protect personal information.
What we collect
Contact information, enquiry details, website usage data and marketing preferences.
Why we collect it
To respond to enquiries, deliver services, improve our website and share relevant updates.
Who we share it with
Trusted service providers that help us operate our business, website and marketing activity.
Your rights
You may have rights to access, correct, delete, restrict or object to the use of your data.
1. Who we are
Trigg Digital Ltd is a Salesforce consulting and implementation partner helping organisations connect data, transform customer experiences and operationalise AI.
For the purposes of this policy, “Trigg Digital”, “we”, “us” and “our” refers to Trigg Digital Ltd.
If you have any questions about this Privacy Policy or how we handle personal information, please contact us at hello@triggdigital.com.
2. Information we collect
We may collect and process personal information when you interact with us, use our website, complete a form, register for an event, download content, subscribe to updates or engage with our services.
Information you provide
Name, job title and organisation.
Email address, telephone number and business contact details.
Information submitted through website forms, assessments or enquiries.
Event registrations, meeting requests and communication preferences.
Any other information you choose to provide to us.
Information collected automatically
IP address, browser type, device information and operating system.
Pages visited, links clicked and website usage information.
Cookie and analytics data, subject to your cookie preferences.
3. How we use your information
We use personal information for legitimate business purposes, to deliver services, to communicate with you and to improve how we operate.
To respond to enquiries and provide information you request.
To manage client, prospect and partner relationships.
To deliver consulting, implementation, support and advisory services.
To send relevant marketing communications, newsletters and event invitations where permitted.
To improve website performance, content and user experience.
To manage events, webinars, assessments and downloadable resources.
To comply with legal, regulatory, contractual and security obligations.
4. Legal bases for processing
We only process personal information where we have a lawful basis to do so. Depending on the circumstances, this may include:
Consent: where you have given clear permission, for example to receive certain marketing communications.
Contract: where processing is necessary to deliver services or take steps before entering into a contract.
Legitimate interests: where we have a business interest in communicating with you, improving our services or managing relationships, provided your rights are respected.
Legal obligation: where we need to comply with applicable laws, regulations or legal requirements.
5. Marketing communications
We may send you relevant updates, event invitations, insights and information about our services where we have a lawful basis to do so.
You can unsubscribe from marketing communications at any time using the unsubscribe link in our emails or by contacting us directly.
We may use marketing automation and CRM platforms, including Salesforce and Salesforce Account Engagement, to manage communications and preferences.
6. Who we share information with
We may share personal information with trusted third-party service providers that help us operate our business, website, systems and marketing activity.
Platform / provider type	Purpose
Salesforce	CRM, customer relationship management and business operations.
Salesforce Account Engagement	Marketing automation, forms, campaigns and communication preferences.
Website analytics providers	Website performance, usage insights and user experience improvement.
Email, productivity and collaboration tools	Business communication, meetings and service delivery.
Professional advisers and authorities	Legal, accounting, compliance, regulatory or security purposes where required.
We do not sell personal information.
7. Cookies and analytics
Our website may use cookies and similar technologies to support website functionality, understand usage and improve performance.
You can manage your cookie preferences through your browser settings or any cookie preference tools made available on our website.
For more information, please see our Cookie Policy.
8. International transfers
Some of the service providers we use may process information outside the United Kingdom or European Economic Area.
Where this happens, we take appropriate steps designed to protect personal information in line with applicable data protection laws.
9. How long we keep information
We retain personal information only for as long as necessary to fulfil the purposes described in this policy, deliver services, maintain business records and comply with legal, accounting or regulatory requirements.
Retention periods may vary depending on the type of information, the purpose for which it is used and any legal obligations that apply.
10. How we protect information
We use appropriate technical and organisational measures designed to protect personal information from unauthorised access, loss, misuse, alteration or disclosure.
However, no system or method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
11. Your rights
Depending on your location and applicable data protection laws, you may have rights in relation to your personal information, including the right to:
Access the personal information we hold about you.
Ask us to correct inaccurate or incomplete information.
Request deletion of your personal information.
Restrict or object to certain processing activities.
Request a copy of your information in a portable format.
Withdraw consent where processing is based on consent.
Lodge a complaint with a data protection authority.
To exercise your rights, please contact us at hello@triggdigital.com.
12. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal requirements or how we process personal information.
When we make changes, we will update the “Last updated” date on this page.
13. Company information
Trigg Digital Ltd is a company registered in England and Wales.
Registered Company Name: Trigg Digital Ltd
Company Registration Number: 12095839
VAT Registration Number: GB 333885576
Registered Address: 4th Floor, Fitzrovia House, 153/157 Cleveland St, London W1T 6QW
Email: hello@triggdigital.com
Trigg Digital Ltd acts as a data controller for the purposes described in this Privacy Policy.
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