Third Party Index

Snapshot 65026

Document
Subprocessor list
URL
https://provus.ai/legal/provus-sub-processor-list
Fetched
HTTP status
200
Content type
text/html; charset=UTF-8
Fetch mode
browser
Size
348532 bytes
SHA-256 (raw)
f768209d7988b4760d68ba5442adc94d8b0c64872e23ff148525579a6355a74d
SHA-256 (normalized text)
d54e8609f78e1a622ca740f861410667bcc132fa1cfd6643727c397fd7e6c1a5

Normalized text

Scripts and page chrome removed; this is what change detection compares.

Provus Sub-processor List
Provus engages the following entities to provide processing activities for Customer Data (as defined in the Provus Data Processing Agreement).
Third Party Sub-processors
Entity Name	Provus Product or Service	Location of Processing	Purpose of Processing
Anthropic, PBC	Provus AI Assistant,
Provus Profet API,
Email Agent	United States	AI language model processing
OpenAI, L.L.C.	Provus AI Assistant,
Provus Profet API,
Email Agent	United States	Text embedding generation
Hetzner Online GmbH	Provus AI Assistant,
Provus Profet API,
Provus Web,
Application,
Email Agent	Germany,
Finland	Cloud infrastructure
Detail about Processing Purposes:
AI language model processing:
Customer prompts and business context are processed by Anthropic’s Claude models via API to generate intelligent responses, business insights, quote generation, and email responses. Anthropic processes data in real-time and does not retain Customer Data beyond necessary processing time per their Data Processing Agreement. Processing occurs on AWS infrastructure in US regions.
Text embedding generation:
Customer text content (emails, conversations, business documents) is converted to vector embeddings for semantic search and memory systems. OpenAI does not train models on Customer Data sent via API per their business terms. Only vectorized representations (numerical arrays) are stored by Provus; original text is not retained.
Cloud infrastructure:
Provides hosting infrastructure for Provus application services, databases, and related systems. Cloud provider does not access Customer Data except as necessary for infrastructure operations and support services initiated by Provus or Customer.
Subscribe to new Sub-processor notifications
Sign up to receive notification of new third party Sub-processors by contacting legal@provusinc.com.
Please contact privacy@provusinc.com with any questions or concerns.