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Dassault Systèmes Trust Center Customer trust is at the heart of Dassault Systèmes' strategy. Here you’ll find the information you need on security, privacy, quality, availability and trusted AI, the foundations of our solutions. Our Commitment to Transparency We operate the following programs to uphold the integrity of the 3DEXPERIENCE platform and applications from 3DEXCITE, 3DVIA, BIOVIA, CATIA, DELMIA, ENOVIA, GEOVIA, NETVIBES, SIMULIA and SOLIDWORKS. Security Our cybersecurity approach is proactive and multifaceted, grounded in best practices to anticipate and mitigate threats. Privacy Safeguarding privacy has long been a priority for our customers. We apply strict standards to the collection, use, and management of personal data. Quality Customer satisfaction, continuous improvement, and value creation depend on the strength of our quality practices. Trusted AI Dassault Systèmes aims to develop AI technologies that are transparent, secure, sustainable and human-centric. Regulatory Compliance Explore how regulatory compliance can enhance your operations, ensuring efficiency while meeting industry standards. Availability To provide efficient, globally accessible solutions, our Cloud Operations team is dedicated to maintaining service availability and performance. Brand-Specific Trust Resources The following brands manage individually-tailored programs for quality, security, and privacy compliance. Unified Protection Strategy MEDIDATA delivers a secure, stable, and scalable platform with robust data governance and an inspection-ready quality management system. MEDIDATA trust center Security & Compliance Centric Software’s industry-leading PLM solutions are supported by robust security controls, data privacy practices, and adherence to global regulatory standards. Centric Software trust center Secure Sovereign Cloud OUTSCALE delivers secure and sovereign cloud infrastructure backed by independent certifications and international standards. OUTSCALE certifications Get in Touch with Our Experts No matter where your business operates in the world, Dassault Systèmes is there to support you in your innovative projects. Contact us Frequently Asked Questions Review our responses to frequently asked compliance questions. Dassault Systèmes implements robust security measures, including encryption, network monitoring, access controls, and threat detection systems. The company follows industry best practices and frameworks such as ISO 27001 and continuously updates its security protocols to mitigate emerging cyber threats. Dassault Systèmes has implemented a personal data compliance program to ensure compliance with GDPR and other relevant data protection laws. The 3DEXPERIENCE platform on the cloud is specifically ISO 27701 certified for privacy information management. We employ industry best practices such as ISO 9001 and GAMP 5 designed to manage risk and enable the regulatory commitments of our customers. Dassault Systèmes maintains high availability and uptime through a resilient cloud infrastructure, redundancy, real-time monitoring, and disaster recovery plans. The company follows industry best practices for service reliability and partners with trusted infrastructure providers to optimize performance. Dassault Systèmes holds multiple security certifications, including ISO 27001 (Information Security Management System). Some certifications apply enterprise-wide, while others are specific to brands or solutions. Learn more in the Security section of the Trust Center. To report a privacy-related concern, you can use Dassault Systèmes' Privacy Web Form. For security vulnerabilities, please use the Vulnerability Reporting Page. If you need further assistance, you can reach out via the Support Contact Center for additional support. You Might Also Be Interested In... Customer Stories Hear from our customers to learn what made Dassault Systèmes the ideal choice for their businesses, and why we are the right partner for yours. Explore our customer stories Corporate Responsibility We empower industries to design and deliver more sustainable innovations through virtual experiences. Explore our impact Legal Read Dassault Systèmes’ legal information & policies on topics including data, ethics, intellectual property and more. Go to legal resources Customer Success Access our support resources, including a knowledge base, configuration guidance, best practices, and ticket management for efficient issue resolution. Explore support resources