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Envoy AI Gateway becomes Agent Router and joins the Agentic AI Foundation Learn more Tetrate Privacy Policy Introduction Protecting your private information is our priority. This Privacy Policy applies to Tetrate.io, www.tetrate.io, Tetrate, and Tetrate.io, Inc., and governs data collection and usage in compliance with the General Data Protection Regulation (GDPR). For the purposes of this Privacy Policy, unless otherwise noted, all references to Tetrate include Tetrate, Inc., Tetrate.io, and www.tetrate.io. By using the Tetrate website or any of Tetrate’s products or services, you consent to the data practices described in this statement. Data Controller Contact Information For the purposes of GDPR, the Data Controller is Tetrate.io, Inc. You can contact us at: Address: 691 S Milpitas Blvd, Suite 217 Falcon X, Milpitas, CA 95035 USA Email: info@tetrate.io Phone: +1 (408) 341-9273 Collection of Your Personal Information To provide you with products and services, Tetrate may collect personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to the following personal data: First and Last Name Email Address Employer Job Title Voluntary Data Submission We do not collect any personal data unless you voluntarily provide it to us. You may be required to provide personal data when you use certain products or services, including: Registering for an account Entering a contest or sweepstake Signing up for special offers Sending us an email Submitting payment information for purchases We will use your data for communication related to the services and products you request. Use of Your Personal Data Tetrate collects and uses your data to operate its website(s) and provide services. We may also use your data to inform you of other products or services from Tetrate and its affiliates. Legal Basis for Processing Personal Data Tetrate processes your data based on: Your consent The necessity to perform a contract Compliance with legal obligations Legitimate interests pursued by Tetrate Sharing Information with Third Parties Tetrate does not sell, rent, or lease its customer lists to third parties. We may share data with trusted partners to: Perform statistical analysis Send email or postal mail Provide customer support Arrange for deliveries These third parties are required to maintain the confidentiality of your information and use it only for the agreed purposes. Data Transfer to Third Countries From time to time, and in order to perform contracted services, Tetrate may need to transfer personal data to third countries outside the EEA. Where we do this, we ensure that adequate safeguards are in place. Your Data Protection Rights Under GDPR, you have the following rights: The right to access your data The right to rectification The right to erasure The right to restrict processing The right to data portability The right to object to processing The right to withdraw consent at any time To exercise these rights, please contact us at the details provided above. Tracking User Behavior Tetrate may keep track of the websites and pages our users visit within Tetrate to determine the most popular services. This data helps deliver customized content and advertising. We may use tools like Google Analytics, HotJar, and Mixpanel for this purpose. Automatically Collected Information Tetrate may automatically collect information about your computer hardware and software, such as: IP address Browser type Domain names Access times Referring website addresses This information is used to operate the service and provide general statistics. Use of Cookies Tetrate may use cookies to enhance your experience. You can accept or decline cookies through your web browser settings. Declining cookies may limit the website’s interactive features. Links to Other Sites Our website may contain links to other sites. We are not responsible for the privacy practices of such sites and encourage you to read their privacy statements. Security of Your Personal Data Tetrate secures your data using SSL Protocol and other measures. While we strive to protect your data, no transmission over the internet can be guaranteed 100% secure. Children Under Thirteen Tetrate does not knowingly collect data from children under thirteen. If you are under thirteen, you must ask your parent or guardian for permission to use this website. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers. Email Communications Tetrate may contact you via email for various purposes. You can opt out of marketing emails by clicking “UNSUBSCRIBE.” External Data Storage Sites We may store your data on servers provided by third-party hosting vendors. A complete list of Tetrate’s third-party processors follows: Processor Name Service Provided Personal Data Processed Location Amazon Web Services Cloud computing Email address USA Microsoft Corporation Cloud computing Email address USA Hubspot Marketing communications Email address, name USA Atlassian Support portal Email address, name USA Salesforce Sales management USA Google Cloud computing, email, calendering etc Email address, name USA Zoom Video communications Email address, name USA Heap Anonymised usage analytics None USA Changes to This Statement Tetrate reserves the right to update this Privacy Policy. We will notify you of significant changes by email, on our site, or by other means. Your continued use of the site constitutes your acknowledgement and agreement to the updated policy. Contact Information If you have questions or concerns about this Privacy Policy, please contact us at the details provided above. Data Protection Officer (DPO) Our appointed Data Protection Officer can be reached at dpo@tetrate.io Ready to enhance your network with more intelligence?