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List of Dot compliance Sub Processors: Name Applicable Services Type of Service Data Shared Sub-processors Hosting Regions Additional Information Salesforce Ireland Limited QMS infrastructure Primary data storage for customer records and interactions Full account data (data uploaded to the account and associated with it) Region can be chosen by the customer out of the “SF Locations”. (SF locations) Amazon Web Services EMEA SARL Microservice infrastructure (PDF, Binder, Dottie AI) Cloud infrastructure and processing Full account data (data uploaded to the account and associated with it) Frankfurt, Germany Training material (without personal data) , username and email, title may be processed as part of the interface MongoDB Limited Dottie AI service only Database service AI-related user queries Frankfurt, Germany Dropbox Inc. Data Migration Service only File storage Full account data (data uploaded to the migration account and associated to it) EU OpenAI. LP Dottie AI service only AI query processing AI-related queries and responses U.S.A Google Cloud Platform Dottie AI service only AI query processing AI-related queries and responses U.S.A Microsoft Ireland Operations Limited Document Editing and Dottie AI AI query processing and Office 365 (Cloud-based document editing) Office documents and AI-related Document Editing – EU Dottie AI – US Rustici Software LLC SCORM Service Only SaaS platform Training material (without personal data), username and email, title may be processed as part of the interface U.S.A Customertimes Corp. Development and support Support and development services Customer data for technical assistance Ukraine Access only via a documented support ticket Ceptes Software Private Ltd Development and support Support and development services Customer data for technical assistance India Access only via a documented support ticket BA Link Ltd. Development and support Support and development services Customer data for technical assistance Israel Access only via a documented support ticket AI 1st Lab Inc. Connectors, development and support. Microservice infrastructure Full account data (data uploaded to the account and associated to it) India Genari AI Inc. Development and support Support and development services Customer data for technical assistance U.S.A Optional for EMDR FDA GATEWAY Dot Projects Limited Data migration Data migration services All migrated data Israel Subsidiaries Services are delivered by Dot Compliance Ltd. and its affiliated entities. in the following regions. Dot Compliance Inc. Support, provisioning, R&D Customer support and service provisioning Customer data for support and operations U.S.A and Canada Dot Compliance Ltd. Support, provisioning, R&D Customer support and service provisioning Customer data for support and operations Israel Dot Compliance UK Limited Support, provisioning, R&D Customer support and service provisioning Customer data for support and operations UK and Europe *SAAS – Software as a Service