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Skip to navigationSkip to main content Opens in new tab |Trust Center Neostella At Neostella, security is not just a priority, It's the foundation of everything we do. As a security focus organization, we adhere to the highest standards of data protection and operation integrity, ensuring that your information is safeguard at every step. Key Pillars of Our Security Approach: Proactive Risk Management: We continuously monitor and assess potential vulnerabilities to stay ahead of emerging threats. Robust Access Controls: Only authorized personnel have access to sensitive data, ensuring confidentiality and integrity. Resilient Infrastructure: Our systems are designed for high availability, with disaster recovery and business continuity plans in place to minimize downtime. Transparent Practices: We believe in building trust through transparency, providing detailed insights into our security measures and compliance efforts. Compliance SOC 2 Type II HIPAA GDPR US Data Privacy Resources View all How Neostella Stores and Protects Your Data Neostella Platform Diagrams SOC 2 Type II Report (2026) Controls View all Infrastructure security Database replication utilized Production data backups conducted Unique production database authentication enforced View 90 more Infrastructure security controls Organizational security Asset disposal procedures utilized Production inventory maintained Portable media encrypted View 171 more Organizational security controls Product security Data encryption utilized Control self-assessments conducted Penetration testing performed View 171 more Product security controls Internal security procedures Continuity and Disaster Recovery plans established Continuity and Disaster Recovery plans tested Cybersecurity insurance maintained View 171 more Internal security procedures controls Data and privacy Data retention procedures established Customer data deleted upon leaving Data classification policy established View 171 more Data and privacy controls Subprocessors View all Amazon Web Services • Cloud provider United States Cloud Infrastructure Microsoft 365 • Email, document collaboration, productivity tools United States Zendesk • Customer support and ticketing United States Customer support and ticketing Nylas • Email, calendar, and contacts APIs United States Email, calendar, and contacts APIs