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Data security hero split-image test text first Our commitment to global security and privacy certifications We adopt trusted guidelines and frameworks, demonstrating our commitment to protect our clients’ information and to follow delivery excellence best practices. true white ABOUT ZS true Talk to us /content/zs/en/forms/contact-us primary Second Button CTA Text # secondary sectionTheme light-grey gridBackground false id header default Impact by the numbers center white Eyebrow Text false Button CTA Text # primary default 8 Data security and privacy certifications attained 36 Offices are ISO 27001, 27701 and 27017 certified sectionTheme default author-image-top Our clients trust ZS to do the right thing. Robust security and privacy compliance credentials help us exceed that expectation. Dan Holohan Chief Information Officer true sectionTheme light-grey default ZS’s approach to data security, cybersecurity and privacy Information security and privacy is a top priority for us. We are committed to maintaining the safety, security and privacy of our assets and personal information—whether they are people, products, policies, processes or systems. As we bring more consistency, transparency and structure to how we develop and maintain our technology, we continue to pursue leading security and compliance certifications, paving the way to delivery excellence. center false white HOW WE DO IT Button CTA Text # primary default Enterprise process certifications We pursue recognized worldwide certifications to make sure we’re building the appropriate standardization and quality into our documentation, processes, products and services. Data and technology guidelines We keep our teams up to date on the latest security and privacy frameworks and standards for data management. This includes our work to align our policies and processes with the National Institute of Standards and Technology (NIST) in the U.S., with other associated benchmarks, frameworks and standards we comply with, and with those that underpin our technology solutions that are used globally. sectionTheme default author-image-top At ZS, we consider our environments an extension of our clients’ threat landscapes, which is why we work to mature our security posture while decreasing risk to ZS and our clients. André Elder Chief Information Security Officer true sectionTheme light-grey default Current data security and privacy certifications center white Eyebrow Text Button CTA Text # primary default ISO 27001 certification: Information security management system ZS’s ISO 27001 certification for 36 office locations focuses on protecting confidentiality, integrity and the availability of information. ISO 270001 certification demonstrates ZS’s commitment to information technology, security techniques and information security management systems. It helps ensure that all of the information, data, associated systems and resources that ZS handles are protected. ISO 27701 certification: Privacy information management The ISO 27701 standard provides guidance on how to establish, implement, maintain and continually improve a Privacy Information Management System (PIMS). It prepares organizations to put standards in place that will help them comply with global data protections including GDPR. ISO 27017 certification: Code of practice for cloud security controls The ISO 27017 standard is an international framework that can help reduce the risk of data breaches and build client trust by indicating an organization’s commitment to information security. The standard also gives guidance on what to expect from cloud service providers. SOC 2 Type 2 and SOC 3 attestations: Service organization control ZS has completed this for its ZAIDYN® platform. SOC 2 and SOC 3 attestations assure customers and prospects that a company takes all steps to keep data safe, protecting it from damaging breaches. Our SOC 2 Type 2 and SOC 3 attestations apply AICPA’s Trust Service Principles. Multi-level protection scheme (MLPS) China: Level 3 certified This cybersecurity compliance standard is for our instances of ZAIDYN™ Data & Analytics in China. Level 3 of information security applies to protect systems that would result in harm to social order, public interest and national security if damaged. Capability Maturity Model Integration (CMMI): Level 3 certified ZS’s business technology capability group in India has been assessed at a CMMI maturity Level 3 by the Quality and Accreditation Institute (QAI) of India. CMMI is a model for evaluating the efficacy of an organization’s processes by developing and comparing essential competencies. HITRUST: Health Information Trust Alliance for ZS Connected Research Platform and ePHI enclave The HITRUST recertification demonstrates an organization’s credibility and status in the healthcare industry based on how it follows the HITRUST Common Security Framework (CSF). ZS certified at the Archer Innovation Summit ZS has been recognized among the top five organizations to receive a prestigious Archer Innovation Award for 2025. The accolade underscores the transformative impact of QUEST, ZS’s Archer-based platform. ZS Data Nexus receives Europrivacy™/® European Data Protection Seal ZS Data Nexus has achieved Europrivacy™/® certification, confirming GDPR compliance through a rigorous, independent assessment. Europrivacy™/® is the first European Data Protection Seal approved under GDPR Article 42 by the European Data Protection Board, validating compliance across more than 200 controls. The certification reinforces how ZS Data Nexus securely integrates and manages healthcare data and marks it as the world’s first healthcare data application to earn this distinction. sectionTheme default author-image-top We pursue certifications that prioritize the physical safety of our employees and their well-being to maintain a productive, innovative and engaged workforce. Mohit Sood Regional Managing Principal true sectionTheme light-grey default Current environmental and social responsibility-focused certifications center true grey ENVIRONMENTAL & SOCIAL Button CTA Text # primary default ISO 14001: Environmental management ZS’s ISO 14001 certification covers all our offices. This certification offers a framework for organizations to design environmental management systems (EMS) that comply with regulations, minimize their environmental footprint and achieve organizational sustainability objectives. ISO: 14064-1: Greenhouse gases ZS’s ISO: 14064-1 certification covers all of our global offices and ensures that we quantify and report on our greenhouse gas (GHG) emissions. You can find the latest report of our emissions on our Business Responsibility page. ISO 45001 certification: Occupational health and safety management ZS’s ISO 45001 certification covers our largest offices, which account for nearly 80% of our employees. This certification focuses on establishing robust mechanisms to provide safe and healthy workplaces for our employees and to avoid work-related health risks. ISO 45003 certification: Psychological health and safety at work ZS’s ISO 45003 certification covers our largest offices, which account for nearly 80% of our employees. This certification establishes robust mechanisms to set global standards and practices to manage overall employee well-being in the workplace. Social Accountability 8000: Socially acceptable workplace practices ZS’s Social Accountability 8000 certification now extends to our largest offices, which together represent nearly 80% of our global workforce. This certification establishes a rigorous framework for ensuring fair labor practices, workplace safety and the protection of workers’ rights. sectionTheme default text-first true Business responsibility white Do the right thing h3 Operating sustainably and responsibly is the right thing to do. Our Platinum rating from EcoVadis is a testament to the steps we’ve taken to evolve our operations, mitigate our climate impact and improve health outcomes for all. true https://recognition.ecovadis.com/0jm113x3rkCf2KoSJF_4BA Learn about our EcoVadis recognition Learn about our EcoVadis recognition primary arrow-right false image ecovadis platinum asset Paste your Ceros HTML code here (do not delete this text, add your code right after it): Placeholder Logo Alt Text This is placeholder text for the logo description. Please replace or remove this text when adding a logo. sectionTheme light-grey Work with us Contact us /content/zs/en/forms/contact-us sectionTheme default