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Privacy Policy
Last updated: August 20, 2026
1. Introduction
Welcome to SmartRoomsXP ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our website and in using our products and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
2.1 Information You Provide
We collect information that you voluntarily provide to us, including:
Name, work email, company, role, and related business details when you request a free trial, contact us, or create an account
Account credentials and workspace settings when you use the Services
Content you upload or create in customer workspaces
Information you provide when requesting product updates or notification about upcoming capabilities
Any other information you choose to provide
2.2 Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and browsing behavior, including:
IP address
Browser type and version
Operating system
Pages visited and time spent on pages
Referring website addresses
Date and time of access
3. How We Use Your Information
We use the information we collect for the following purposes:
To provision, operate, maintain, and improve the Services, including trial and paid workspaces
To communicate with you about your account, trial, support requests, and the Services
To send product updates and notifications you request, including updates about upcoming capabilities
To analyze website usage and improve user experience
To comply with legal obligations
To protect our rights and prevent fraud
4. Google Tag Manager and Google Analytics
We use Google Tag Manager to manage measurement and marketing tags on our website. Google Tag Manager itself does not collect personal information; it loads tags we configure, including Google Analytics.
We use Google Analytics to help us understand how visitors use our website, including pages viewed and conversion actions such as requesting a free trial or joining a product waitlist. Google Analytics uses cookies and similar technologies to collect and analyze information about your use of the website. This information is used to compile reports and help us improve the site.
Google Analytics may collect information such as your IP address, browser type, operating system, pages visited, time spent on pages, and referring website addresses. This information is transmitted to and stored by Google on servers in the United States.
You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, available at: https://tools.google.com/dlpage/gaoptout
For more information about how Google uses data when you use our website, please visit: https://policies.google.com/technologies/partner-sites
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
6. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
With service providers who assist us in operating our website and conducting our business (such as email service providers, hosting, and analytics)
When required by law or to respond to legal process
To protect our rights, property, or safety, or that of our users or others
In connection with a business transfer, such as a merger or acquisition
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
The right to access your personal information
The right to correct inaccurate information
The right to request deletion of your information
The right to object to or restrict processing of your information
The right to data portability
The right to withdraw consent
To exercise these rights, please contact us at hello@smartroomsxp.com.
9. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our services, you consent to the transfer of your information to these countries.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: hello@smartroomsxp.com