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Privacy Policy
b atomic Inc · Effective Date: March 9, 2026
b atomic Inc ("b.atomic," "we," "us," or "our") operates the b.atomic platform, including Proposals by b.atomic and Service Center by b.atomic (collectively, the "Services"). This Privacy Policy explains how we collect, use, share, and protect information when you use our Services.
Our Services are intended for use by licensed Property & Casualty insurance agencies and their authorized personnel located in the United States. By using our Services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following categories of information when you or your agency uses our Services:
a. Account and Contact Information
Agent name and email address
Agency name, phone number, and website
Agency mailing address (street, city, state, ZIP)
Contact role within the agency
Agency logo (uploaded at onboarding)
Agency Management System (AMS) provider
b. Billing and Payment Information
Payment card details (processed securely by Stripe — we do not store raw card numbers)
Billing address and transaction history
c. Usage and Platform Data
Login activity, feature usage, and session data
Device type, browser type, and operating system
IP address and approximate location
Cookies and similar tracking technologies (see Section 6)
d. Insurance Workflow Data
Policy information, renewal data, and endorsement records submitted through the platform
Data exchanged with Agency Management Systems (AMS) via integration
Communications and documents shared with insurance carriers through the platform
2. How We Use Your Information
We use the information we collect to:
Provide, operate, and improve the Services
Process payments and manage billing through Stripe
Facilitate integrations with your Agency Management System
Enable communication and document exchange with insurance carriers
Send transactional communications (e.g., onboarding, support, service updates)
Analyze usage patterns to improve platform performance and features
Comply with legal obligations and enforce our Terms of Service
3. How We Share Your Information
We do not sell your personal information. We share information only in the following circumstances:
a. Service Providers
We share information with trusted third-party service providers who process data on our behalf, including:
Stripe — for payment processing
Google Analytics — for usage analytics, where we share anonymized and de-identified data such as platform interaction metrics (data is processed under Google's privacy terms). We do not share sensitive Personal Information (like policy details or agent names) for this purpose.
These providers are contractually required to protect your information and may only use it to provide services to us.
b. Agency Management System (AMS) Providers
When your agency enables an AMS integration, we exchange policy and workflow data with your designated AMS provider as directed by your agency. This data sharing is necessary to deliver core platform functionality.
c. Insurance Carriers
When you use the platform to submit proposals, endorsements, or other communications to insurance carriers, we transmit the relevant data to those carriers on your agency's behalf.
d. Legal and Safety Disclosures
We may disclose information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of b.atomic, our users, or the public.
e. Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify affected users via email or a prominent notice on our website.
4. Data Retention
We retain your information for as long as your account is active or as needed to provide the Services. If you request deletion of your account or data, we will remove your personal information within a reasonable timeframe, subject to any legal retention obligations.
If you have questions about how long specific data is retained, please contact us at support@batomic.com.
5. Your Rights and Choices
a. Access and Correction
You may request access to or correction of personal information we hold about you by contacting us at support@batomic.com.
b. Deletion Requests
You may request deletion of your personal information by emailing support@batomic.com. Please note that we only collect personal information from active customers. Upon a verified deletion request, we will remove your data subject to any legal or contractual obligations to retain it.
c. California Residents — CCPA/CPRA Rights
If you are a California resident, you have the following additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
Right to Know: You may request a list of the personal information we have collected about you and the purposes for which it is used or disclosed.
Right to Delete: You may request that we delete personal information we have collected from you, subject to certain exceptions.
Right to Correct: You may request correction of inaccurate personal information.
Right to Opt Out of Sale or Sharing: We do not sell or share your personal information for cross-context behavioral advertising.
Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
To exercise your California privacy rights, please contact us at support@batomic.com. We will respond to verified requests within 45 days as required by law.
6. Cookies and Analytics
We use cookies and similar technologies to operate and improve the Services. Specifically:
Essential cookies: Required for the platform to function (login sessions, security tokens). These cannot be disabled.
Analytics cookies: We use Google Analytics to understand how users interact with our platform. This helps us improve features and performance.
Visitors to our public website from the European Union are presented with a cookie consent banner and may decline analytics cookies. US-based users are subject to analytics by default, consistent with applicable law.
You may also control cookies through your browser settings; however, disabling essential cookies may impair platform functionality.
7. Data Security
We implement industry-standard technical and organizational measures to protect your information against unauthorized access, loss, or misuse. These include encrypted data transmission (TLS), access controls, and secure third-party payment processing via Stripe.
No method of transmission over the internet is completely secure. While we strive to protect your data, we cannot guarantee absolute security.
8. Agency Administrators and Authorized Users
Access to the B.atomic platform is managed at the agency level. The subscribing agency determines which of its employees or contractors are authorized to access and use the platform. b.atomic is not responsible for access decisions made by agency administrators.
If you are an authorized user whose access was granted by your agency, please contact your agency administrator regarding your account. For data requests related to your individual information, you may also contact us directly at support@batomic.com.
9. Children's Privacy
Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us at support@batomic.com and we will promptly delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the effective date at the top of this document and notify active customers by email or in-platform notification. Your continued use of the Services after any update constitutes your acceptance of the revised policy.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
b atomic Inc
Attn: Privacy
Email: support@batomic.com
Website: www.batomic.com
Last updated: March 9, 2026
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