Third Party Index

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Subprocessor list
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https://docs.fluentcommerce.com/essential-knowledge/list-of-sub-processors
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Fluent Commerce Sub-processors (v2.2)
Essential knowledge
Intended Audience:
Business User
Author:
Fluent Commerce
Changed on:
23 Sept 2026
Overview
List of Fluent Commerce sub-processors.
Key points
The list below contains sub-processors for Fluent Commerce's generally available products and services
This list is effective as of 23 September 2026
Name of Sub-processor	Company details	Subject matter	Nature of processing	Duration of processing	Place of performance of core Processing activities
AWS	Amazon Web Services Australia Pty Ltd	Hosting Services	Storing	Duration of Agreement	Current available storage locations are:
For Europe: IrelandFor US: North Virginia, USA
For Asia: Singapore
For Australia: Sydney, Australia
Google	Google Australia Pty Ltd	Hosting Services and Cloud based analytics services (Google Cloud Looker core) to support Fluent Analytics	Storing and generating data metrics and visualizations of customer operational data and related support	Duration of Agreement	For Europe: Belgium
For US: North Virginia, USA
For Asia: Singapore
For Australia: Sydney, Australia
Versori	Versori Ltd	Hosted Connectors and Connected Inventory	Execution of connectors and related support	Duration of Agreement	UK, EU and USA
Happiest Minds	Happiest Minds Technologies Limited	Helpdesk and Platform Support	Accessing, reading, consultation, correction or erasure	Duration of Agreement	India, UK, Australia
Atlassian	Atlassian Pty Ltd	JIRA ticketing system	Storing	Duration of Agreement	Globally distributed storage across Australia, Singapore, EU, USA
Ping Identity	Ping Identity Corporation	If using Single Sign-On feature	Automated credential verification and storage	Duration of Agreement	USA, Germany, Ireland, Australia (for storage and verification)
SaM Solutions	SaM Solutions GmbH&Co.KG	Helpdesk, Platform Support	Accessing, reading, consultation, correction or erasure	Duration of Agreement	Germany, Poland
Valtech	Valtech India Systems Private Limited	Development and technical Support for Fluent ConnectImplementation Services only as authorised by Customer	Accessing, reading, consultation, correction or erasureProcessing as necessary to fulfil the service	Duration of Agreement
Duration as determined by the client	India
Fluent Commerce (UK)	Fluent Retail (UK) Ltd	Expert Services and Platform Support	Accessing, reading or consultation or erasure, or any other processing necessary to fulfil service	Duration of Agreement	UK, France
Fluent Commerce (North America)	Fluent Retail (North America) LLC	Expert Services and Platform Support	Accessing, reading or consultation or erasure, or any other processing necessary to fulfil service	Duration of Agreement	USA
Fluent Commerce (France)	Fluent Commerce France S.A.S	Expert Services and Platform Support	Accessing, reading or consultation or erasure, or any other processing necessary to fulfil service	Duration of Agreement	France
Fluent Commerce and Affiliates: Personal Data may be transferred to and processed by Fluent Commerce and its Affiliates in Australia, France, the United Kingdom, and the United States of America.Refer to third-party sub-processors websites for more information about their activities and locations.
Previous version	Superseded date	Link
V2.1	23 September 2026	Fluent Commerce Sub-processors (v2.1)
V2.0	22 June 2026	Fluent Commerce Sub-processors (v2.0)
v1.0	19 September 2025	Fluent Commerce Sub-processors (v1.0)
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