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Data Processing Addendum
Effective Date: January 15, 2026
This Data Processing Addendum ("DPA") forms part of the agreement between Pyze, Inc. ("Pyze") and the customer ("Customer") governing the use of Pyze services (the "Agreement").
1. Scope and Roles
Customer is the Data Controller
Pyze acts as a Data Processor (or Subprocessor where applicable)
Pyze will process Personal Data solely:
On documented instructions from Customer
To provide the Services
In accordance with applicable data protection laws (e.g., GDPR)
2. Processing Details
Nature of Processing
Collection, analysis, and monitoring of application usage and workflow data.
Categories of Data Subjects
Customer employees, contractors, or authorized users.
Categories of Personal Data
May include:
User identifiers (e.g., user ID, email where applicable)
System interaction data
Application usage metadata
3. Customer Obligations
Customer agrees that:
It has obtained all necessary rights and consents
It determines the purpose and scope of data collection
It is responsible for data accuracy and legality
4. Pyze Obligations
Pyze shall:
Process Personal Data only as instructed
Ensure personnel are bound by confidentiality
Implement appropriate technical and organizational measures
Assist Customer in meeting regulatory obligations (where applicable)
Notify Customer of data breaches without undue delay
5. Subprocessors
Pyze may engage subprocessors to support service delivery.
Subprocessors will be bound by equivalent data protection obligations
A current list of subprocessors is available at: pyze.com/subprocessors
6. Data Transfers
Where data is transferred outside applicable jurisdictions:
Pyze will implement appropriate safeguards
Including Standard Contractual Clauses (SCCs) where required
7. Security Measures
Pyze maintains appropriate safeguards, including:
Encryption in transit
Access controls and authentication
Monitoring and logging
Infrastructure security practices
See our Security page for details.
8. Data Subject Requests
Pyze will assist Customer, where reasonably required, in responding to:
Access
Deletion
Correction requests
9. Data Retention & Deletion
Data is retained only as necessary to provide services
Upon termination, data will be deleted or returned per Customer instructions
10. Audit Rights
Pyze will provide reasonable information to demonstrate compliance.
Formal audits:
Must be reasonable
Subject to confidentiality
No more than once annually unless required by law
11. Liability
Liability under this DPA is subject to the limitations set forth in the Agreement.
12. Governing Law
This DPA is governed by the same law as the Agreement.