Snapshot 74295
Normalized text
Scripts and page chrome removed; this is what change detection compares.
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"body": "We are continuing to monitor for any further issues.",
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"body": "A fix has been implemented and we are monitoring the results.",
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"body": "Dear PossibleNOW customer, \n\nPossibleNOW is experiencing an issue that is impacting our DNCSolution Application. We apologize for any impact this may be causing your organization. \n\nWe are investigating the root cause of this issue and will provide additional details through a postmortem report. \n\nIf you have any questions, please call Support at (855) 326-8442 or email support@possiblenow.com. \n\nBest Regards,\n\nPossibleNOW Customer Support\n(855) 326-8442 - support\n(800) 585-4888 - toll-free \n(770) 255-1020 - main \nsupport@possiblenow.com",
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"name": "MyPreferences 3.0 Components - MyPreferences Staging Environment",
"new_status": "operational",
"old_status": "under_maintenance"
}
],
"body": "The scheduled maintenance has been completed.",
"created_at": "2026-05-15T13:00:07.787-04:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-05-15T13:00:07.787-04:00",
"id": "0jlrmf3vl18h",
"incident_id": "gy928y2d3lkg",
"status": "completed",
"tweet_id": null,
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"updated_at": "2026-05-15T13:00:07.787-04:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "hgqv7jwk5wcs",
"name": "MyPreferences 2.0 Components - MyPreferences Staging Environment",
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},
{
"code": "72g8yz7mhmp8",
"name": "DNCSolution Components - DNCSolution Environment - Staging",
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},
{
"code": "hnv14bb0nkys",
"name": "MyPreferences 3.0 Components - MyPreferences Staging Environment",
"new_status": "under_maintenance",
"old_status": "operational"
}
],
"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"created_at": "2026-05-15T10:00:08.323-04:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-05-15T10:00:08.323-04:00",
"id": "cpw2r81fh0gp",
"incident_id": "gy928y2d3lkg",
"status": "in_progress",
"tweet_id": null,
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"updated_at": "2026-05-15T10:00:08.323-04:00",
"wants_twitter_update": false
},
{
"affected_components": null,
"body": "Maintenance will begin as scheduled in 60 minutes.",
"created_at": "2026-05-15T09:00:08.731-04:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-05-15T09:00:08.731-04:00",
"id": "16v9d316xq04",
"incident_id": "gy928y2d3lkg",
"status": "scheduled",
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"updated_at": "2026-05-15T09:00:08.731-04:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "hgqv7jwk5wcs",
"name": "MyPreferences 2.0 Components - MyPreferences Staging Environment",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "72g8yz7mhmp8",
"name": "DNCSolution Components - DNCSolution Environment - Staging",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "hnv14bb0nkys",
"name": "MyPreferences 3.0 Components - MyPreferences Staging Environment",
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}
],
"body": "Dear PossibleNOW customer, \n\nWe are notifying you of a scheduled maintenance window for the MyPreferences2.0, MyPreferences 3.0 and DNCSolution Staging Platforms for our technicians to perform software updates.\n\nDuring this maintenance window you can expect intermittent disruption with application availability and processing associated with the MyPreferences, MyPreferences Profiles, and DNCSolution Staging Platforms. \n\nIf you have any questions, please call Support at (855) 326-8442 or email support@possiblenow.com \n\nBest Regards, \n\nPossibleNOW Customer Support \n(855) 326-8442 - support \n(800) 585-4888 - toll-free \n(770) 255-1020 - main \nsupport@possiblenow.com",
"created_at": "2026-05-06T11:10:04.717-04:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-05-06T11:10:04.717-04:00",
"id": "1trmmczxhtds",
"incident_id": "gy928y2d3lkg",
"status": "scheduled",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-05-06T11:10:04.717-04:00",
"wants_twitter_update": true
}
],
"metadata": {},
"monitoring_at": null,
"name": "MyPreferences 2.0, MyPreferences 3.0. and DNCSolution Staging Platforms (Patching)",
"page_id": "hqf84v9896z7",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-05-15T13:00:07.787-04:00",
"scheduled_auto_completed": true,
"scheduled_auto_in_progress": true,
"scheduled_for": "2026-05-15T10:00:00.000-04:00",
"scheduled_remind_prior": true,
"scheduled_reminded_at": "2026-05-15T09:00:08.832-04:00",
"scheduled_until": "2026-05-15T13:00:00.000-04:00",
"shortlink": "https://stspg.io/gbhbyn71djjc",
"started_at": "2026-05-06T11:10:04.644-04:00",
"status": "completed",
"updated_at": "2026-05-15T13:00:07.865-04:00"
}
],
"page": {
"id": "hqf84v9896z7",
"name": "PossibleNOW, Inc.",
"url": "https://status.possiblenow.com"
},
"status": {
"description": "All Systems Operational",
"indicator": "none"
}
}