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List of Data Subprocessors The following is a list of non-affiliate Subprocessors of TalentLMS Non – Affiliate Subprocessor Description of Processing Types of Personal Data Processed Contact Information Location of Processing Duration of Processing Amazon Web Services, Inc. Cloud hosting (N. Virginia USA datacenter), Storage (S3), and CDN (CloudFront) Name, email address, support message content, attachments, and IP address for troubleshooting Address: 1200 12th Avenue South, Suite 1200 Seattle, WA 98144, United States Phone: 1- 206-266-4064 AWS Privacy (amazon.com) US Continuous Sparkpost Email gateway Email addresses, names, and message content included in system emails (e.g., notifications) Address: 301 Howard Street, Suite 1330, San Francisco, CA 94105, United States Phone: 1- 415-578-5222 Privacy Policy – SparkPost US/EU Continuous Zoom.us Videoconferencing Name, email address, meeting metadata (e.g., meeting ID, time), and any audio/video shared during sessions (as invoked by Customer) Address: 55 Almaden Boulevard, 6th Floor, San Jose, CA 95113, United States Phone: 1-888-799-9666 ZOOM PRIVACY STATEMENT – Zoom Customers’ Zoom account location As invoked by Customer Microsoft Teams Videoconferencing Name, email address, meeting metadata, and audio/video content when invoked by Customer Address: Microsoft Privacy, Microsoft Corporation, One Microsoft Way, Redmond, Washington 98052, USA. Telephone: +1 (425) 882 8080. Microsoft Ireland Operations Limited, Attn: Data Protection Officer, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland. Telephone: +353 1 706 3117. Microsoft Privacy Policy Customers’ Microsoft account location As invoked by Customer Zendesk Support Text provided by Customer, which may include personal data if entered by the user in prompts (as invoked by Customer) Address: 989 Market St, San Francisco, CA 94103, United States Phone: +1 415-418-7506 Privacy Policy | Zendesk US As invoked by Customer Stability.ai AI Image Generation Images uploaded by Customer, which might include personal data if provided in the content (contrary to Clause 3.4 of the AI Terms) (as invoked by Customer) Address: Fora – United House, 9 Pembridge Rd., London, W11 3JY, UK Email: legal@stability.ai Privacy Policy | stability.ai US As invoked by Customer OpenAI AI Text Generation Text provided by Customer, which might include personal data if entered by user in prompts, (contrary to Clause 3.4 of the AI Terms) as invoked by Customer) Address: OpenAI, LLC 3180 18th St., San Francisco, CA 94110 United States https://openai.com/policies/privacy-policy US As invoked by Customer ConvertAPI File conversion system Screen content (may include user account data if shown during support), name, and email address as part of support interaction Address: Paddle.com Inc, 3811 Ditmars Blvd #1071, Astoria, NY 11105-1803 Privacy Policy | ConvertAPI US Continuous Birdie Screen-sharing Platform for Support Screen content (may include user account data if shown during support), name, email address as part of support interaction Address: Birdie by ECLAA, 7 rue dabilly, 37000 Tours, France. https://www.birdie.care/terms/privacy-notice US As invoked by Customer Workato Inc Integration platform as a service (iPaaS) All personal data stored in TalentLMS (e.g., names, emails, user custom fields, user completion records). These are data to be synchronized between TalentLMS and the 3rd party platform integrated via Workato. Address: 1530 Page Mill Road Suite 100, Palo Alto CA 94304, United States Privacy Policy | Workato US As invoked by Customer Google LLC AI text generation (Gemini – Vertex AI) and bot detection/abuse prevention (reCAPTCHA). User prompts and text inputs submitted to Gemini; generated AI responses; IP address; browser and device information; cookies and usage data; interaction data used for bot detection (reCAPTCHA). Address: 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States Privacy Policy I Google US As invoked by Customer