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Platform Technology Schedule a webinar 📋 Legal Document Platform Technology, Inc. Privacy Policy GDPR Compliance Company Overview Business Platform Technology, Inc. Country United States Email patrick@pftech.ai We are the data controller responsible for the processing of personal data under applicable data protection laws, including the EU General Data Protection Regulation (GDPR). How We Use Personal Data We use personal data for the following purposes: To respond to inquiries submitted through our contact forms To operate, maintain, and improve our website To analyze website usage and performance To comply with legal obligations Legal Basis for Processing Under the GDPR, we process personal data based on the following legal grounds: Consent – where you have given clear consent for us to process your personal data (e.g., contact forms, analytics cookies) Legitimate interests – where processing is necessary for the operation and improvement of our website and does not override your rights Legal obligation – where required to comply with applicable laws Google Analytics We use Google Analytics, a web analytics service provided by Google LLC, to analyze how visitors use our website. Google Analytics uses cookies and similar technologies to collect information about website usage. This information may include IP address, device information, browser type, and pages visited. Google Analytics is only activated after you provide consent via our cookie banner. Google processes data on servers located in the United States and other countries. We rely on Standard Contractual Clauses approved by the European Commission as safeguards for international data transfers. Your GDPR Rights (EU Users) If you are located in the European Union, you have the right to (see buttons below): Access your personal data Request correction of inaccurate data Request deletion of your data Restrict or object to processing Withdraw consent at any time Lodge a complaint with your local data protection authority We do not collect your CRM data (e.g. your CRM/customer data). We only read/analyze your Salesforce Org metadata (for the purpose of running our products as advertized and documented per their features). Moreover, we do not enter into contracts to provide your contact or private information to 3rd-party entities without your prior agreement. Our managed-package Best Practices Toolkit passed the Salesforce ISV Partner AppExchange Security Review in January 2024 and we are a 100% native on-Salesforce-platform based solution (no API calls into or out of Salesforce). Our AI Principles We are committed to developing and deploying AI systems that are secure, ethical, transparent, and beneficial to our customers. Responsible AI Development We develop AI systems with human-centered design principles, ensuring they augment rather than replace human decision-making. Human oversight in all AI-driven decisions Complete separation of Org metadata between Salesforce Orgs in the entire processing pipeline for this Trigger Assistant. Data Privacy & Security We do not read or process your Salesforce CRM data. We only query/analyze and report on your Org metadata for your designated users (who are typically members of your CRM team: CRM Administrators, Architects, Analysts, Project Managers, Developers, or CRM Management). Human-AI Collaboration Our AI systems are designed to enhance human capabilities, not replace human judgment and expertise. AI as decision support, not replacement Human review of AI recommendations Human override capabilities Continuous human-AI interaction improvement Our Privacy Principles We are committed to protecting your privacy through these core principles that guide all our data practices. Data Protection We implement robust security measures to protect your personal information from unauthorized access, disclosure, or misuse. Encryption of data in transit and at rest Access controls and authentication Secure data storage infrastructure Transparency We are committed to being transparent about how we collect, use, and share your personal information. Clear and accessible privacy notices Regular policy updates and notifications Open communication about data practices Easy-to-understand language User Control You have control over your personal data and can exercise your rights regarding its collection and use. Access to your personal information Ability to correct inaccurate data Right to delete your information Control over marketing communications Cookie Management We may use cookies on our website and Salesforce may use cookies on the AppExchange site on our behalf (and similar technologies) to improve your experience and provide personalized services. Analytics cookies for improvement Cookie preference management Third-party cookie disclosures Our website uses cookies that are strictly necessary for the operation of the site and optional cookies used for analytics purposes. Optional cookies are only placed after you have provided your consent through our cookie banner. You may withdraw or change your consent at any time through the cookie settings and Privacy Policy page. Information We Collect and Use Understanding what data we collect and how we use it to provide our services. Information We Collect AppExchange collects package view information (Contact Name, Email, and Company-Name) when it is available. You may click on the 'Unsubscribe' button below to be removed from our marketing list. How We Use Information Providing and improving our services Customer support and communication Marketing and promotional activities Legal compliance and security Analytics and product development Account management and billing Your Rights and Choices You have the right to access, or delete your personal information. Use the buttons below to submit a compliance request.