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Last updated: September 20, 2025 Coconutmatrix Inc. (“Company,” “we,” “us,” or “our”) recognizes the importance of the proper handling and protection of personal information in connection with the provision of our Salesforce AppExchange products and Salesforce consulting services. This Privacy Policy sets forth our policies regarding the collection, use, management, and protection of personal information. 1. Collection of Personal Information We may collect personal information to the extent necessary and appropriate for our business operations, including through the following means. Registration information and usage information provided or generated when using our AppExchange products Information provided through inquiry forms, contract procedures, and other communications with us Survey responses, business cards, and similar information provided at seminars, events, and other business occasions 2. Purpose of Use We will use personal information only to the extent necessary to achieve the purposes set forth below. To provide, operate, maintain, and support Salesforce AppExchange products To perform Salesforce consulting services To provide services under contracts, issue invoices, and communicate with customers To analyze information for product improvement and the development of new services To respond to inquiries and provide notices, including event information and product updates 3. Provision of Personal Information to Third Parties We will not disclose or provide personal information to any third party without the prior consent of the individual concerned, except where such disclosure or provision is permitted or required by applicable laws and regulations. 4. Management of Personal Information We will implement appropriate organizational, personnel, physical, and technical security measures to safeguard personal information and to prevent unauthorized access, leakage, loss, destruction, alteration, or other improper handling. 5. Disclosure, Correction, and Deletion of Personal Information If an individual requests disclosure, correction, deletion, or other handling of personal information held by us concerning that individual, we will respond without undue delay in accordance with applicable laws and regulations. 6. Use of Cookies and Similar Technologies Our website uses cookies and similar technologies for access analysis and service improvement. Information collected through cookies may be used to improve user convenience, understand browsing trends, and improve website content. Such information does not directly identify any specific individual. 7. Revisions We may amend this Privacy Policy from time to time as necessary. Unless otherwise specified, any amended Privacy Policy will become effective upon posting on our website. 8. Contact For inquiries regarding this Privacy Policy or our handling of personal information, please contact us at the following address. Coconutmatrix Inc. 2-1-16-707 Akabanedai, Kita-ku, Tokyo 115-0053, Japan privacy@coconutmatrix.com Scroll to Top