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Codex Global — Multilingual Communication Redefined Codex Global Limited – Privacy Policy This privacy policy sets out how Codex Global Limited uses and protects any information that you give Codex Global Limited when you use this website. Codex Global Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Codex Global Limited may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 18 April 2018. What we might collect We may collect the following information: name and job title contact information including email address demographic information such as postcode, preferences and interests other information relevant to customer surveys and/or offers What we do with the information we gather We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: Internal record keeping. We may use the information to improve our products and services. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email or phone. We may use the information to customise the website according to your interests. Security We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Controlling your personal information You may choose to restrict the collection or use of your personal information in the following ways: Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@codexglobal.net. We will not sell, distribute or lease your personal information to third parties. Under General Data Protection Regulation (GDPR) you may request details/deletion of personal information which we hold about you. Proof of identity and a small fee may be applicable. If you would like a copy of the information held on you please write to info@codexglobal.net If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect. How we use cookies A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. Overall, cookies help us provide you with a better website. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. Links to other websites Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. Third Party Processors Our carefully selected partners and service providers may process personal information about you on our behalf as described below: Digital Marketing Service Providers We periodically appoint digital marketing agents to conduct marketing activity on our behalf, such activity may result in the compliant processing of personal information. Our appointed data processors include: (i) Prospect Global Ltd (trading as Sopro) Reg. UK Co. 09648733. You can contact Sopro and view their privacy policy here: https://sopro.io. Sopro are registered with the ICO Reg: Z123456 and their Data Protection Officer can be emailed at: dpo@sopro.io. Partnership with Diya Health for AI Healthcare Language Services As part of our service offering, Codex Global partners with Diya Health to deliver AI-powered healthcare language solutions. This includes AI-assisted interpreting, translation, and workflow tools designed to support safe, efficient communication in clinical settings. When you use our AI Healthcare Language Services, certain data (such as text or voice inputs for translation) may be processed by Diya Health. All data handling is compliant with GDPR, the UK Data Protection Act 2018, and NHS Information Governance standards. For further details on how Diya Health manages and protects data, please see the Diya Health Privacy Policy. Contact/Data Protection Officer To make contact with the Codex Global Limited Data Protection Officer please email info@codexglobal.net or call 0207 647 9520