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Trust Center Start your security review Overview At Kore.ai, trust is fundamental to everything we build and deliver. As organizations adopt AI-driven solutions, protecting customer data and ensuring responsible technology practices are critical priorities. Security, privacy, compliance, and responsible AI principles are embedded into the design and operation of the Kore.ai platform. Our infrastructure, data protection practices, and risk management processes are designed to safeguard information and maintain the confidentiality, integrity, and availability of customer and organizational data. This Trust Center provides transparency into Kore.ai’s security practices, compliance programs, and governance framework, helping customers and partners understand how we protect information and manage risk across our global operations. https://www.kore.ai/ Compliance SOC 2 Type 2 PCI DSS ISO/IEC 27001:2022 GDPR CCPA EU AI Act DESC Cloud Service Provider Documents SECURITY POSTUREKore.ai Information Security Overview SECURITY POSTUREKore.ai Information Security Policy VULNERABILITY MANAGEMENTKore.ai Vulnerability Management Process DATA SECURITYEncryption at Rest DATA SECURITYEncryption in Transit DATA SECURITYData Backups & Retention TRAINING AND PRIVACY POLICIESSecurity Awareness & Training Policy DOCUMENTSInformation Security & Governance DOCUMENTSSystem & Network Security DOCUMENTSPersonnel & Development Security DOCUMENTSRisk & Vulnerability Management ENDPOINT SECURITYAnti-Malware Protection Security Posture Kore.ai Information Security Overview Kore.ai Secure Software Development Life Cycle Process Responsible AI Framework View more AI Security and Governance AI Transparency & Explainability Monitoring & Testing of AI-Generated Data (Bias / Hallucination / Incorrect Output) Model Security View more Product Security SSO Support Role-Based Access Control (RBAC) Multi-Factor Authentication (MFA) View more Data Security Customer Data Protection Data Access Control Encryption at Rest View more Infrastructure and Network Security Kore.ai System and Network Configuration Policy Firewall Anti-DDoS Protection View more Vulnerability Management Kore.ai Vulnerability Management Process Kore.ai Vulnerability Management SLA Policy Code Analysis View more Operational Resilience & Incident Management Business Continuity & Disaster Recovery Incident Response & Management Status Monitoring Training and Privacy Policies Security Awareness & Training Policy Security Policy Violation Management Audits & Certifications SOC2 Type II PCI DSS ISO/IEC 27001:2022 View more Legal, Commercial & Contractual Documents Certificate of Liability Insurance Enterprise Service Level Agreement Kore.ai Platform License Agreement View more Deployment Public Cloud – Multi-Tenant SaaS On-Premises Deployment Private Cloud – Dedicated VPC (Single Tenant) View more Endpoint Security Device Protection and Encryption Anti-Malware Protection Endpoint Detection & Response Risk Management Risk Management SIG SIG Lite