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Product Who We Help Sales & RevOps Support & CX Marketing Executives Operations Client Services Company About Careers Blog Security & Privacy Partners Contact Us FAQs Case Studies How harpin AI Protects Your Data We safeguard your data with enterprise-grade infrastructure, encryption, and continuous threat detection. Infrastructure You Can Trust, Security You Can Count On Built on AWS. Protected by enterprise-grade security tools. harpin AI is hosted on Amazon Web Services (AWS) and leverages trusted security frameworks including Key Management Service (KMS), GuardDuty, and Inspector. Encryption-at-rest All customer data is encrypted using AES-256 while stored. Even in the unlikely event that other protections fail, unauthorized access would still be blocked. Encryption-in-transit We secure data in motion with advanced encryption protocols like TLS 1.2 and SSHv2. Every transfer is monitored in real time to detect suspicious activity before it escalates. Learn how we manage personal information Tightly Controlled Access Least privileged access Only authorized personnel get access to the specific data they need, nothing more. Our systems log every action, flag anomalies, and prevent accidental exposure. Auditable activity logs Every AWS access event is monitored and recorded per SOC 2 standards. Logs are read-only, providing a tamper-proof trail of who accessed what, when, and why. Always-On Threat Detection Proactive defense, so you can stay focused on growth. SOC 2 Type II Compliance This attestation reflects our commitment to ongoing, independently verified excellence in data security controls. It’s not a one-time audit, it’s a standard we continuously uphold. Responsible Use of AI & Machine Learning Our models are developed and deployed within our secure private cloud, following best-in-class practices. When we use large language models, we minimize external exposure and safeguard your data at every step of its lifecycle. Subprocessors Google Internal company communication United States Amazon Web Services Hosting and infrastructure for product services United States Snowflake Infrastructure and storage for product services United States Squadcast Incident management and alerting services United States Slack Internal company communication United States Atlassian Project management and documentation United States SumoLogic Log aggregation and monitoring United States Sentry.io Error tracking and performance monitoring United States iMerit Data labeling for training models United States We’re a Data Processor, Not a Controller harpin AI operates as a data processor for any information you share with us. We support GDPR, CCPA, and other privacy regulations with a straightforward process that keeps you compliant without the legal complexity. Have Security Questions? Let’s Talk Your security concerns are our priority. Contact us at security@harpin.ai or reach out to us through our contact page below. Contact us