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Legal
Terms of Service
Last updated April 21, 2026
v 1.0, April 21 2026
1. Acceptance & Entity
By clicking "Get Started," accessing, or using WhaleHawk™ ("Service"), you form a binding contract with Accelintell, Inc., 4508 Everett Dr., Nashville, TN 37203 ("Accelintell," "we," "us").
2. Eligibility
You must (a) be 18 years or older and (b) reside in the United States. You may create an account for yourself or for an employer-paid seat, but you represent that you have authority to bind that entity.
3. Service Description
WhaleHawk uses large-language-model techniques to surface public and third-party data about healthcare prospects and organizations. Outputs are probabilistic and may be inaccurate or offensive; do not rely on them as professional, medical, legal, or financial advice.
4. License & Intellectual Property
4.1 Your Inputs — You grant Accelintell a world-wide, perpetual, irrevocable, royalty-free right to use prompts, feedback, and generated content to (i) provide and improve the Service including model training, (ii) enforce policies, and (iii) comply with law.
4.2 Our Content — All software, model weights, and aggregated datasets remain the exclusive property of Accelintell and its licensors. You receive a non-sublicensable, non-transferable right to access and view outputs solely for your internal sales enablement. Any attempt to extract model parameters, benchmark competing systems, scrape, or spam is strictly prohibited and grounds for immediate termination.
5. Acceptable-Use Rules
You may not: reverse-engineer or probe model weights; use automated means to copy or index the Service; generate disinformation, discriminatory content, or unsolicited bulk messages; violate export-control laws or U.S. sanctions.
6. Subscriptions, Billing & Refunds
WhaleHawk is delivered in two parts: a one-time campaign engagement (which includes your True Customer Profile build) and a monthly platform subscription, offered in Core and Growth tiers with unlimited seats. Platform subscriptions auto-renew monthly until cancelled. Fees are non-refundable except as required by law. Price changes are announced 30 days in advance and take effect on your next renewal.
7. Termination
Either party may terminate at any time; we may suspend or terminate immediately for AUP violations or risk of harm.
8. Disclaimers & Limitation of Liability
THE SERVICE IS PROVIDED "AS IS." We disclaim all warranties, and our aggregate liability will not exceed the greater of (a) fees paid in the prior 12 months or (b) $100.
9. Indemnity
You will defend and hold Accelintell harmless from third-party claims arising from your misuse of the Service or violation of these Terms.
10. Dispute Resolution
Mandatory arbitration; class-action waiver. Any dispute will be resolved by binding arbitration administered by National Arbitration and Mediation (NAM). Claims must be brought individually, not as a class. Venue and governing law: state and federal courts in Davidson County, Tennessee (exclusive for any action not subject to arbitration).
11. Export Compliance
You may not access or use the Service if you are located in or ordinarily reside in embargoed countries or are on U.S. sanctions lists.
12. Modifications
We may update these Terms; material changes will be posted at least 30 days before taking effect. Continued use after the effective date constitutes acceptance.
13. Contact
Email: [email protected]
Mail: Accelintell, Inc., 4508 Everett Dr., Nashville, TN 37203