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Bazaarvoice Subscribe to UpdatesSubscribe All Systems Operational Uptime over the past 90 days. View historical uptime. Conversations Platform Operational Content Display Operational Content Submission Operational Syndication Operational API Services Operational Moderation Service Operational Email Notifications Operational SEO Service Operational Feed Processing Operational SFTP Service Operational Legacy (PRR) Platform Operational Content Display Operational Content Submission Operational Syndication Operational API Services Operational Moderation Service Operational Email Notifications Operational SEO Service Operational Feed Processing Operational SFTP Service Operational Vibe Operational Content Display Operational Content Collection Operational Portal Operational Syndication Operational API Services Operational Moderation Service Operational Contextual Commerce (CoCo) Operational Creator Marketing Operational Bazaarvoice Portal Operational Portal Applications Operational Try It and Retailer Sampling Operational Configuration Hub Operational Workbench Operational Connections Operational Brand Edge Operational Brand Community Sampling Operational Branded Sampling Portal Operational Content Submission Operational Email Notifications Operational Support Community Operational Case Submission Operational Live Chat Operational Phone Support Operational Knowledge Operational Knowledge Base Operational Bazaarvoice Developer Portal Operational Partner Integrations Operational Partner Integrations Operational Shopify Operational Hybris Operational Salesforce Commerce Cloud Operational Magento Operational Operational Degraded Performance Partial Outage Major Outage Maintenance Major outage Partial outage No downtime recorded on this day. No data exists for this day. had a major outage. had a partial outage. Related No incidents or maintenance related to this downtime. Past Incidents Oct 10, 2026 No incidents reported today. Oct 9, 2026 No incidents reported. Oct 8, 2026 No incidents reported. Oct 7, 2026 Delay in Bulk Export Feeds Resolved - Bazaarvoice has verified that the issue has been resolved and all services are fully functioning and closing this incident. This is the final update. If you have any questions, please contact Bazaarvoice Support via any of the methods included below: PHONE: AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free) UNITED KINGDOM: 0800 368 0991 (toll free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4 SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question. CHAT: Sign in to Portal, select Access the Support Community and select the "Live Chat" button in the bottom right of your screen (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days and 9am - 5pm AEST on regular APAC business days) Oct 7, 03:06 CDT Monitoring - All Bulk Export feeds have been delivered successfully today, including the Standard Client Feed (Full/Incremental), Ratings Feed, Displayable Content Export (DCE) and Partner Export Feed. Bazaarvoice continues to monitor the situation and we will provide an update at the designated time below or when new information becomes available. NEXT UPDATE: October 7th, 2026, 5:00 AM CST [1430] If you have any questions, please contact Bazaarvoice Support via any of the methods included below: PHONE: AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free) UNITED KINGDOM: 0800 368 0991 (toll-free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll-free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll-free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4 SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question. CHAT: Sign in to Portal, select Access the Support Community and select the "Live Chat" button in the bottom right of your screen (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days and 9am - 5pm AEST on regular APAC business days) Oct 6, 05:57 CDT Identified - Bazaarvoice is experiencing a delay in delivering data feeds to US/EU clients. The data is accurate, but delivery will arrive later than usual due to a system job delay. The issue has been fixed and processing is underway. Feeds Impacted: All Bulk Export Feeds: Standard Client Feed (Full / Incremental) Ratings Feed Displayable Content Export (DCE) Partner Export Feed NEXT UPDATE: October 6th at 8:00pm Oct 5, 13:09 CDT Oct 6, 2026 Oct 5, 2026 Oct 4, 2026 No incidents reported. Oct 3, 2026 No incidents reported. Oct 2, 2026 No incidents reported. Oct 1, 2026 No incidents reported. Sep 30, 2026 No incidents reported. Sep 29, 2026 No incidents reported. Sep 28, 2026 No incidents reported. Sep 27, 2026 No incidents reported. Sep 26, 2026 No incidents reported. Incident History Powered by Atlassian Statuspage Key