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Strong foundations Bazaarvoice trust Bazaarvoice is built on trust. We believe that customer trust is the ultimate gas pedal — every day we work tirelessly to earn it from each customer. We’ve built a dedicated team of security and privacy professionals who leverage leading tools and operations to ensure our systems — and the data they store and process — are secure and private. Latest: ISO/IEC 27001 Certification Video: Why authenticity matters Security We know that attackers are constantly changing the game — switching their approach and strategy. So we stay one step ahead. By continuing to evolve and improve, Bazaarvoice provides a secure product for our clients. Platform and network security Privacy Respect for people and privacy matters to us. We know that correctly balancing privacy and openness creates real value for our clients, partners, and consumers. We’re committed to achieving that balance through functional tools and cutting-edge technology. We’re constantly improving processes and honoring the intent of privacy and compliance in all we do. Privacy and compliance Authenticity We are dedicated to ensuring that every piece of user-generated content (UGC) reflects genuine consumer experiences. Through advanced AI-driven moderation, rigorous authentication processes, and more, we safeguard the integrity of reviews and ratings. Our initiatives, including the Intelligent Trust Mark and the formation of the Authenticity Alliance, underscore our commitment to transparency and trust. By prioritizing authentic content, we empower shoppers to make informed decisions and help brands build lasting credibility. Authenticity Related blog posts View all Optimize strategy Moderating content: Why it matters and how to do it Abi Schuman February 10th, 2023 Read post Optimize strategy 8 questions to build trust with your user-generated content provider Gracie Renbarger December 7th, 2022 Read post Announcements Bazaarvoice response to Log4j’s security issue Lance Wright December 15th, 2021 Read post Trust FAQs Have a question? You'll most likely find the answer in our frequently asked questions. Read our FAQs