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Flanks now partners with Perplexity to power AI-driven wealth management with regulated data. Read announcement. Security and privacy 1. Introduction & Scope This Security Policy outlines the security measures and practices that SPLIT PAYMENTS, S.L. (referred as to “Flanks”, “we”, “our”, or “us”) has implemented to safeguard user data and maintain a secure online environment, ensuring security and privacy compliance. This policy applies to all users, administrators, and third-party service providers who interact with our wealth-tech SaaS platform and it covers all our products and services unless otherwise specified in this document. 2. Compliance & Regulatory Requirements Flanks is committed to complying with: General Data Protection Regulation (GDPR) to ensure data privacy and protection. SOC 2 Type II standards for information security, availability, ad processing integrity. Flanks is certified as SOC 2 Type II compliant and is audited annually. Audit certifications can be provided upon request to Clients or Providers. 3. User Access & Authentication Multi-Factor Authentication (MFA) is mandatory for all user accounts. Password Policies: Minimum length of [e.g., 12 characters]. Must include a mix of uppercase and lowercase letters, numbers, and symbols. Enforced periodic password changes and expiration policies. Secure password reset procedures are in place. 4. Data Protection & Encryption All data is encrypted at rest and in transit using industry-standard encryption protocols. A comprehensive cryptography policy governs encryption key management. Regular backups are performed, and a disaster recovery plan is in place to ensure business continuity. 5. Hosting & Infrastructure Security Our infrastructure is hosted on Google Cloud, ensuring high availability and robust security. Security measures include firewalls, intrusion detection systems (IDS), and DDoS protection to prevent unauthorized access and attacks. 6. Software & Patch Management Software, plugins, and libraries are updated regularly in accordance with our Secure Development Policy. Vulnerability assessments and penetration testing are conducted periodically to identify and mitigate security risks. 7. Incident Response & Monitoring Comprehensive logging and monitoring mechanisms track system activity and detect anomalies. Security incidents are managed through our Incident Response Plan, which includes: Detection, analysis, and containment of threats. Notification procedures for affected users and regulatory bodies (if applicable). Post-incident review and improvement actions. 8. Third-Party Risk Management Third-party service providers, including payment processors and analytics platforms, must comply with our Third-Party Management Policy. Security assessments are conducted before integrating third-party APIs and services. Contracts with third parties include data protection and confidentiality clauses. 9. User Responsibilities & Awareness Users must follow security best practices, including: Using strong, unique passwords and enabling MFA. Remaining vigilant against phishing attacks and suspicious links. Reporting security concerns promptly to security@flanks.io. 10. Policy Review & Updates This policy shall be reviewed annually or as needed to adapt to evolving security threats and compliance requirements. For any questions o concerns about this policy, please contact our security team at security@flanks.io. To report a security vulnerability, see our Responsible Disclosure Policy. Let's make wealth management easier than ever, together. Connect with our experts to learn how we can enhance your work Get in touch The Flanks Blog Solution August 26, 2026 Flanks partners with Perplexity to Power AI-Driven Financial Advisory Solution July 13, 2026 Flanks Is Now in the Claude Directory by Anthropic: Wealth Data In Your AI Agent Solution June 23, 2026 Flanks on Salesforce AppExchange: clients' full financial picture, inside Financial Services Cloud Clients June 15, 2026 How Wealthabout Powers Personalised Wealth Planning with Flanks About Flanks October 2, 2026 Flanks named in the Sifted 250 once again Trends & News October 2, 2026 The Benefits of Using a Wealth Platform with Account Aggregation in 2026 Trends & News October 2, 2026 The Strategic Benefits of Multi-Custody Data Aggregation for RIAs in 2026 Trends & News October 2, 2026 Security and Compliance for Financial Data Aggregators in 2026 Join the Flanks Community! Stay up to date with our wealth management events, expert tips, the latest trends, and industry news! Thank you! Your submission has been received! Oops! Something went wrong while submitting the form.