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Trust Center Your Expertise is an Asset InSkill treats it that way Your instance is yours alone. Your data is never pooled with other customers, never made public, and never used to train outside models. We hold the security certifications your IT team will ask about on day one. SOC 2® Type 2 GDPR Compliant OCA Certified Platform Best AI Copilot Platform EU Article 50 Compliant HIPPA Compliant Pentest Grade A Regular Ethical Hack Testing Role Based Access End to End Encryption Audit Ready By Default App Store Rating Microsoft Partner, Co-Sell Ready Salesforce Partner Accepted International Standard Complete Data Pivacy Data Ownership & Usage InSkill operates under a clear and strict data ownership model. Each customer’s expertise lives in its own instance, shared only with members of their organization and any partners or customers they explicitly authorize. There is no cross-customer aggregation. InSkill is a federation of private repositories, not one open knowledge base. You own your data. Your copilots are never used to train external AI models. Your instance improves privately, and the expertise it holds remains yours. "Pooled-data AI learns by mixing customers' knowledge. InSkill rejects this premise. Industrial equipment is fundamentally different from OEM to OEM. A fix that works on one device in the fireld can cause catostrophic failures in another. Furthermore, industrial information is proprietary and contains sensitive trade secrets. InSkill AI learns and strengthens without exposing this." Jim Hansen, CTO, InSkill The InSkill Promise InSkill is partnered with industry leading organizations from across the industry to form the Open Copilot Association (OCA). Together we are ensuring platform compatibility with the highest level of security. Have peace of mind that your company’s data is fully secure. InSkill copilots are compliant with the latest industry standard certifications independently developed by the OCA and leading standards organizations.. Data Use Transparency InSkill copilots provide clear documentation on how your data is processed and stored. AI Training Control Your data is not used to train shared AI models. You Own Your Data All telemetry, operational data, and interactions remain the property of your organization. Proprietary Data Protections Protect Private & Sensitive Information Industrial copilots operate in high-stakes environments. InSkill ensures private materials remain private. Private Corporate Resources Materials such as manuals, procedures, and configurations are protected and isolated from external access. Site-Specific Trade Secrets Access to proprietary information and processes is strictly limited to authorized users. Certifications, Compliance, & Recognition Audit & Compliance Ready InSkill holds the certifications your security review asks about first and the ones that show where the industry is going. All InSkill copilots are OCA-certified and are developed with security at their core, incorporating modern practices to protect your data, systems, and workforce. SOC 2® Type 2 InSkill adheres to high standards for security, availability, and confidentiality. The InSkill platform and business practices are externally audited. InSkill undergoes an annual external SOC 2 Type 2 audit, which demonstrates our commitment to meeting the most rigorous standards in the industry. InSkill’s SOC 2 Type 2 report is available upon request. InSkill’s service is hosted on Azure, which also holds a SOC 2 Type 2 report. GDPR InSkill copilots follow GDPR and other relevant regulations, ensuring lawful, transparent, and purpose-limited data use. HIPAA Safeguards for deployments handling protected health information. OCA Certified The InSkill platform is fully aligned with the Open Copilot Association (OCA), the industry standards body for AI copilots in industrial environments. All copilots built and deployed through InSkill adhere to OCA guidelines, ensuring consistent, secure, and interoperable implementations across equipment types and facilities. This compliance guarantees that every InSkill copilot meets the standard for industrial readiness, safety, and performance. InSkill also sits on the working group to assist industry leaders and industrial standards organizations in defining them. We help write the standard we are certified against. Learn more at Open Copilot Association EU AI Act — Article 50 InSkill platform is transparent by design. Technicians and operators always know when they are interacting with AI. Frost & Sullivan Award Winner of the 2025 Best Practices Award for Industrial AI Copilot Platform. "We don't just meet the copilot interoperability standard, we also sit on the OCA working group that writes it. We are committed to ensuring a universal industrial AI standard" Ashley Elizabeth, Co Founder, InSkill Product Architecture Built for separation, built on Azure All expertise is validated before it reaches a technician. InSkill’s architecture enforces it. Author Environment inSkill offers a separate staging environment where expertise can be created, reviewed, and versioned. The Author server keeps a full version history of every task, solution, and resource. You can see what changed, who changed it, and roll back. When it is ready you can push it to production. Production Environment Technicians and operators only ever see validated, published expertise. Nothing moves from Author to Production without an explicit publish step by an authorized role. Expertise Versioning Every task, resource, and expert solution tracks its full history. You can see what changes, who changed it, and roll back. Built on Microsoft Azure InSkill is built on enterprise-grade cloud infrastructure, with multi-region deployment options. Governed Interactions MCP Server, Connectors, and the public REST API extend the platform under the same access controls as the portals. Access & Identiry The Right expertise to the Right Person Access is gated by user group, role, and skill set. A technician only ever sees the procedures they’re qualified to perform. This extends to expertise that is licensed to external organizations. Management access is easy with configuration and manage using groups and integration with your organization SSO. Role Based Access Control Roles govern what each person can see, author, publish, and administer. The expertise workers see always matches what they’re qualified to do. User Groups Group workers by region, division, site, team, or skill set and grant access once. Assignments follow the group, not the individual. Enterprise SSO InSkill enabled single sign on with your identity provider. Easily onboard thousands of users with the appropriate access. Author Production Separation Authoring rights are distinct from consuming rights. All content is validated environment before technicians see it. Content Validation InSkill Copilot content undergoes strict curation to ensure only validated, accurate procedures are delivered Real Time Safety Prompts InSkill Copilots proactively enforce workers execute critical safety steps as they perform tasks. These can include anything from lockout/tagout procedures, PPE checks, or hazardous material handling. Guidance is delivered at the moment it’s needed, reinforcing best practices without slowing operations. Auditability Every interaction is logged and traceable The same audit trail that satisfies your compliance team is the one that proves worker competency. Easily access auditable evidence that the approved procedure was followed. Full User Log Every sign-in, query, and content change is recorded with who, what, and when. It is exportable for your compliance systems. User and AI Tracking Both sides of every interaction are audited: the question the worker asked and the answer the AI gave. All answers from AI include sources cited and links to documentation. Competency Compliance The trail doubles as auditable evidence workers followed the approved procedure. InSkill’s detailed audit is ideal for internal reviews and external inspections. Data Security Tested by us, and by people paid to break in InSkill undergoes ongoing security analysis. Penetration Test: Grade A Independent penetration tests, with a current Grade A result. Regular Ethical Hacking Regular testing is conducted by third parties to identify and remediate vulnerabilities. Code Analysis Code level analysis is built into the development pipeline. Issues get caught before release. End to End Encryption All data encrypted in transit and at rest. Vulnerability & patch management Continuous scanning with defined SLAs for triage and patching. Employee Security Training Every InSkill employee completes recurring security-awareness training. Operations & Reliability Running when your plant is running Factories don’t keep office hours. Neither does the InSkill platform (or the people behind it). InSkill also supports flexible, secure, and scalable deployment compatible with existing enterprise systems, including corporate SSO. Service Uptime & 24/7 Monitoring The platform is monitored around the clock. Live availability is published on the status page. Redundant Systems Ensures high availability and business continuity. Incident Response A defined incident-response plan with notification commitments. Your team will hear about anything directly from us. Escalate AI Questions to InSkill When a copilot can’t resolve a question, it can be escalated directly to InSkill. Enterprise Single Sign-On (SSO) InSkill offers full SSO integration and deployment for secure, seamless user access. Hosted on Microsoft Azure InSkill includes options for global availability and regional compliance. Private Hosting Options Available upon request for organizations with on-premise or air-gapped requirements. Responsible AI How InSkill Ensures Good Answers Grounded Answers Answers come from your approved sources. They always include full traceability back to the resource they came from. Guardrails & Safety Gates InSkill AI Engine uses advanced hallucination guardrails to ensure worker and equipment safety. All validated procedures include safety gates for physical work. Managed Model Migrations Every LLM release is re-validated by InSkill before it reaches your instance. NO Training External Models Your expertise never leaves your instance to improve anyone else’s AI. Ever. The Technology Behind InSkill The Questions Your Security Team Will Ask Architecture Dive in on multi-agent reasoning, contextual framing, and the InSkill technical details. Learn More Integrations Salesforce, Teams, Dynamics, and all the tools to hook into existing business flows Learn More Security & Trust SOC 2 Type II, certifications, compliance, complete data and expertise privacy Learn More Developers Procedures carry safety gates. Every interaction is logged and auditable. Learn More Common Questions Is our data used to train AI models? No, Never. Your instance is completely private. It improves privately using your own expertise. Can other companies see our knowledge? Only the partners and customers you explicitly authorize. There is no pooling across customers. Do you have SOC 2? Yes! InSkill holds SOC 2 Type II. The report is available under NDA. How is field access controlled? Expertise access is controlled by role and skill set, user groups, enterprise SSO, and full audit logs. Who owns the data? You do. Your expertise, your instance, your access decisions. What happens offline? The InSkill App supports offline mode for remote sites. Data protection is maintained on sync How does InSkill prevent hallucinations? Your answers are grounded in approved sources with full taceability. All procedures are validated and carry safety gates. Every interaction is logged and auditable. Send this page to your security team Or send us their questionnaire Request Security Documentation Schedule a Technical Demo Field Realities Built for The Field InSkill is built with the realities of the global industrial landscape at the core of our platform. InSkill is ready to ensure expertise access across complex organizational structures and into remote sites with limited connectivity. Specialized Site Procedures All InSkill copilots can be extended to include additional safety procedures and guidelines that are specific to your site. Offline Mode Available Offline mode is perfect for remote sites without connectivity. All data protection and security and safety features are fully available offline. Multi Region Deployments InSkill enables expertise and safety guidelines to all be accessed in the user’s own language. InSkill also supports per-region workflows