Snapshot 77724
Normalized text
Scripts and page chrome removed; this is what change detection compares.
Subscribe to UpdatesSubscribe All Systems Operational Uptime over the past 90 days. View historical uptime. Agent Interface Operational Dialer Operational Scripts Operational Admin Interface Operational Campaigns and Hopper Operational API Operational Workflow Automation Operational Leads Operational Reports and Dashboards Operational Infrastructure Operational AWS s3-us-west-2 Operational AWS route53 Operational Billing Operational Operational Degraded Performance Partial Outage Major Outage Maintenance Major outage Partial outage No downtime recorded on this day. No data exists for this day. had a major outage. had a partial outage. Related No incidents or maintenance related to this downtime. Past Incidents Oct 10, 2026 No incidents reported today. Oct 9, 2026 No incidents reported. Oct 8, 2026 No incidents reported. Oct 7, 2026 No incidents reported. Oct 6, 2026 No incidents reported. Oct 5, 2026 No incidents reported. Oct 4, 2026 No incidents reported. Oct 3, 2026 No incidents reported. Oct 2, 2026 No incidents reported. Oct 1, 2026 High CG & NA Status and Wait Times Resolved - After an hour of monitoring for stability, we are satisfied that this issue is fully resolved. We would like to take this opportunity to offer an apology to our clients for the impact this issue has had. Reporting clients will receive an RFO in due course. Thank you. Oct 1, 08:38 PDT Monitoring - We have moved this into monitoring for stability as the engineering work has been completed. Oct 1, 07:38 PDT Identified - We have identified the issue and are remedying it as fast as possible. Instances of CG/NA are lessening now, as we see dialing ramping back up with increased connections Oct 1, 07:20 PDT Update - We are continuing to investigate this issue. Oct 1, 07:13 PDT Investigating - We have received multiple reports of high CG and NA dispositions, which translates into high wait times for call delivery. Our Engineering team is urgently investigating this and is treating it as a high-priority incident. Updates to follow. Oct 1, 06:08 PDT Sep 30, 2026 No incidents reported. Sep 29, 2026 No incidents reported. Sep 28, 2026 No incidents reported. Sep 27, 2026 No incidents reported. Sep 26, 2026 No incidents reported. Incident History Powered by Atlassian Statuspage