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Legal
Privacy Policy
Last Updated: March 5, 2026
1. Introduction
Opptymizer ("we," "our," or "us") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal data in accordance with Singapore's Personal Data Protection Act 2012 (PDPA) and other applicable data protection laws.
By using our website and services, you consent to the collection, use, and disclosure of your personal data as described in this Privacy Policy.
2. Personal Data We Collect
We may collect the following types of personal data:
Contact Information: Name, email address, phone number, company name, and job title
Technical Information: IP address, browser type, device information, and usage data
Communication Data: Information you provide when contacting us or subscribing to our newsletters
Business Information: Information related to your business needs and requirements for our services
3. How We Collect Personal Data
We collect personal data through:
Direct interactions when you fill out forms on our website or contact us
Automated technologies such as cookies and analytics tools
Third-party sources such as business partners and public databases
During the provision of our consulting and implementation services
4. Purpose of Data Collection
We collect and use your personal data for the following purposes:
To provide and deliver our services to you
To respond to your inquiries and communicate with you
To improve our website, services, and customer experience
To send you marketing communications (with your consent)
To comply with legal and regulatory obligations
To detect, prevent, and address fraud or security issues
To analyze usage patterns and optimize our services
5. Disclosure of Personal Data
We may disclose your personal data to the following parties for the purposes stated above:
Service Providers: Third-party vendors who provide services on our behalf (e.g., hosting, analytics, email services)
Business Partners: Partners such as Salesforce, YCloud, and other technology providers
Legal Authorities: When required by law or to protect our legal rights
Professional Advisors: Lawyers, auditors, and other professional consultants
We ensure that all third parties respect the security of your personal data and treat it in accordance with applicable laws.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:
For the duration of our business relationship
As required by law or regulatory requirements
To establish, exercise, or defend legal claims
After the retention period, we will securely delete or anonymize your personal data.
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, loss, destruction, or alteration. These measures include:
Encryption of data in transit and at rest
Access controls and authentication mechanisms
Regular security assessments and updates
Employee training on data protection
8. Your Rights Under PDPA
Under Singapore's PDPA, you have the following rights:
Right to Access: Request access to your personal data we hold
Right to Correction: Request correction of inaccurate or incomplete personal data
Right to Withdraw Consent: Withdraw your consent for data processing at any time
Right to Data Portability: Request a copy of your personal data in a structured format
To exercise these rights, please contact us at enquiry@opptymizer.com.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us:
Remember your preferences and settings
Analyze website traffic and usage patterns
Deliver personalized content and advertisements
You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
10. International Data Transfers
Your personal data may be transferred to and stored in countries outside of Singapore. We ensure that such transfers comply with PDPA requirements and that appropriate safeguards are in place to protect your data.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any personal data.
12. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact us:
Opptymizer
Email: enquiry@opptymizer.com
15. Data Protection Officer
For matters specifically related to data protection and PDPA compliance, you may contact our Data Protection Officer at enquiry@opptymizer.com.
16. Complaints
If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Personal Data Protection Commission (PDPC) of Singapore:
Personal Data Protection Commission
Website: https://www.pdpc.gov.sg
Email: info@pdpc.gov.sg