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Privacy Policy How cloudimg collects, uses, and protects your information Last updated: 10 April 2026 cloudimg is a trading name of CTSUK LIMITED, registered in England and Wales. Our registered address is 3rd Floor, 86-90 Paul Street, London EC2A 4NE. This privacy policy explains how we collect, use, and protect your personal data when you use our website (www.cloudimg.co.uk) and cloud marketplace images published on AWS Marketplace, Microsoft Azure Marketplace, and Alibaba Cloud Marketplace. Information We Collect Website Analytics We use Google Analytics 4 to collect anonymous usage data about how visitors interact with our website. This includes pages visited, time on site, referral source, and general geographic region. This data is aggregated and cannot be used to identify individual visitors. Support Communications When you contact us via email (support@cloudimg.co.uk) or phone, we collect the information you provide, including your name, email address, and details of your enquiry. This information is used solely to respond to your support request. Marketplace Usage When you subscribe to a cloudimg image on AWS Marketplace, Azure Marketplace, or Alibaba Cloud Marketplace, the respective cloud provider processes your subscription and billing. We receive anonymised usage and revenue data from these providers but do not receive your personal billing details or payment information. How We Use Your Data We use the data we collect to: Respond to support requests and provide technical assistance Improve our website and marketplace images Understand how our products are used so we can improve them Comply with legal and regulatory obligations We do not sell, rent, or share your personal data with third parties for marketing purposes. Cookies Our website uses cookies set by Google Analytics to collect anonymous usage statistics. These are first-party cookies used solely for analytics purposes. No advertising or tracking cookies are used. You can disable cookies in your browser settings at any time. Data Retention Support communications are retained for as long as necessary to resolve your enquiry and for a reasonable period afterwards to provide continuity of service. Analytics data is retained in accordance with Google Analytics default retention settings (14 months). Your Rights Under the UK General Data Protection Regulation (UK GDPR), you have the right to: Access the personal data we hold about you Request correction of inaccurate data Request deletion of your data Object to processing of your data Request restriction of processing Data portability To exercise any of these rights, please contact us at support@cloudimg.co.uk. Data Security We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Third Party Services Our website and services integrate with the following third-party providers: Google Analytics for website usage analytics Amazon Web Services for hosting and marketplace services Microsoft Azure for marketplace services Alibaba Cloud for marketplace services Each of these providers has their own privacy policy governing their processing of your data. Changes to This Policy We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. Contact Us If you have any questions about this privacy policy or our data practices, please contact us: Email: support@cloudimg.co.uk Phone: (+44) 02045382725 Address: CTSUK LIMITED, 3rd Floor, 86-90 Paul Street, London EC2A 4NE