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Content Hub
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Content Hub
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Privacy Policy
1. Introduction
Mesh-AI ("we", "our", or "us") are committed to safeguarding the privacy and personal data of our clients, partners, and users in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our services or visit our website.
2. Who We Are
Company Name: Mesh-AI Ltd.
Company Number: 13406761
Registered Office: 37 Commercial Road, Poole, England, United Kingdom, BH14 0HU
Email: hello@mesh-ai.com
We are the data controller responsible for your personal data.
3. What Data We Collect
We may collect and process the following personal data:
Identity Data – name, title, company.
Contact Data – email address, phone number, billing address.
Technical Data – IP address, login data, browser type and version, time zone setting, operating system.
Usage Data – how you use our websites, services, and software.
Marketing & Communications Data – preferences in receiving marketing communications.
4. How We Collect Your Data
We collect data via:
Direct interactions (e.g. forms, signups, contracts).
Automated technologies (e.g. cookies, server logs).
Third parties (e.g. analytics providers, advertising networks).
5. Lawful Bases for Processing
We process your personal data under the following lawful bases:
Consent – where you have given us clear permission.
Contract – where processing is necessary for a contract with you.
Legal Obligation – to comply with the law.
Legitimate Interests – where necessary for our business operations and your rights do not override those interests.
6. How We Use Your Data
We use your personal data to:
Provide, operate and maintain our services.
Manage client relationships and contracts.
Improve and personalise our services.
Send relevant communications and marketing.
Ensure website security and prevent fraud.
7. Disclosures of Your Data
We may share your data with:
Service providers and contractors (under strict data processing agreements).
Legal and regulatory authorities (if required by law).
Business partners, in the event of a merger or acquisition.
We do not sell your personal data.
8. International Transfers
Where we transfer personal data outside the UK or EEA, we ensure adequate safeguards are in place, such as Standard Contractual Clauses or an adequacy decision by the UK government.
9. Data Security
We implement appropriate security measures (technical and organisational) to protect your data against loss, misuse, or unauthorised access.
10. Data Retention
We retain personal data only as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements.
11. Your Rights
Under the UK GDPR, you have the right to:
Access your personal data.
Correct inaccurate data.
Request erasure ("right to be forgotten").
Restrict or object to processing.
Request data portability.
Withdraw consent at any time.
To exercise these rights, contact us using the details below.
12. DPO Contact Process
We have appointed a Data Protection Officer (DPO) to oversee privacy and data protection matters.
DPO Contact Details:
Name: Tom Mahoney
Email: dataprotection@mesh-ai.com
Please contact our DPO directly for any data protection queries, including subject access requests or complaints. If you are unsatisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
Website: https://ico.org.uk
Phone: 0303 123 1113
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes via email or a notice on our website.
Prize Draw Rules for "Analysing the Impact of AI in Your Industry" Survey
1) The prize draw is open to individuals who are residents of the United Kingdom and aged 18 years or over at the time of entry.
2) The prize draw is not open to employees of Mesh-AI, their immediate family members, or anyone else connected with the prize draw.
3) To enter the prize draw, participants must complete the "Analysing the Impact of AI in Your Industry" survey and provide their name and email address when prompted in the survey.
4) Only one entry per person is permitted. Mesh-AI reserves the right to disqualify any entries that breach this rule.
5) The prize for the draw is a £250 Amazon voucher, which will be sent to the winner's email address.
6) The winner will be selected at random from all eligible entries received. The draw will be conducted by Mesh-AI in Q3/Q4 2024, and the winner will be notified by email within 14 days of the draw.
7) If the winner does not respond within 14 days of being notified, Mesh-AI reserves the right to select an alternative winner.
8) The prize is non-transferable and there is no cash alternative.
9) Mesh-AI reserves the right to amend these rules at any time or to cancel the prize draw without notice.
10) By entering the prize draw, participants agree to be bound by these rules and by Mesh-AI's decisions, which are final in all matters relating to the prize draw.
11) Any personal data provided in connection with the prize draw will be used solely in accordance with current UK data protection legislation and Mesh-AI's privacy policy.
12) The promoter of this prize draw is Mesh-AI, whose registered office is located at 100 Liverpool St, London EC2M 2AT
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