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Mews Sub-Processors To support the delivery of our services, Mews engages and uses service providers that have access to certain personal data. A third-party sub-processor is a service that we, as a data processor, utilize to deliver services to our Partners (hotels) who are data controllers. Residency depends on the Mews product and customer configuration, with data hosted in either the European Union or the United States (see Deployment Regions for regional details). In certain cases, Mews engages certified implementation partners who provide professional consultation and deployment services to specific hotels that purchase these services from Mews. These partners may access personal data stored in the hotel's Mews environment as part of their deployment or configuration activities. The specific partner and their location varies based on Partner location and service requirements. Mews requires all such partners to comply with applicable data protection requirements and to process personal data only to the extent necessary for the services provided. Mews Affiliates (group entities) may also process personal data in connection with the delivery of certain Mews products and services. A full list of Mews Affiliates is available here. For the provision of our Mews services (excluding POS), we engage the following sub-processors: Entity Name Entity Country Service Microsoft Corporation US Infrastructure, data storage, other services Google Ireland, Ltd. IE Push notifications, other services SFDC Ireland, Ltd. IE Support desk, community portal Datatrans AG CH Credit card tokenization Twilio, Inc. US Mailing and text messaging Aircall SAS FR Cloud-based integrated business phone system OKTA, Inc. US Cloud-based identity and access management Gooddata Ireland Limited IE Cloud-based analytics and business intelligence platform Cloudflare, Inc. US Content delivery network Confluent Europe LTD UK Cloud-based data streaming platform Intellum, Inc. US Learning management system Zuplo, Inc. US API Gateway and API management Secoda Inc. US Data governance and cataloguing services Smart Gift Voucher Ltd UK Gift voucher purchase, issuance, redemption and reconciliation Hex Technologies Inc. US Data analytics and notebook platform Databricks Inc. US Cloud data warehouse For the provision of our POS services we engage the following sub-processors: Entity Name Entity Country Service Amazon Web Services, Inc. USA Cloud infrastructure hosting (all customers) Google LLC USA Visitor analytics (all customers) Twilio, Inc. (SendGrid) USA Email and SMS delivery (all customers) AT&T AlienVault, Inc. USA Threat detection, incident response and compliance (all customers) Endeavour MPI Malta 3-D Secure MPI (customers using Bizzon Payment Gateway) Elastic NV NL, USA Log ingestion (all customers) Logentries USA Log ingestion (all customers) Gainsight, Inc. USA Visitor analytics (all customers) Zuplo USA API Gateway and API Management SFDC Ireland, Ltd. IE Support desk, community portal Aircall SAS FR Cloud-based integrated business phone system Ready for impact? 1 See Mews in action. 2 Get onboarded the right way. 3 Start driving results. Book a demo