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ResourcesPrivacy Policy Privacy Policy Our contact details Acceleraate Ltd Phone Number: 0161 552 5852 Email: transform@acceleraate.com The type of personal information we collect We currently collect and process the following information: Personal identifiers, contacts and characteristics (for example, your name and contact details, including email address), Technical data includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, system and platform and other technology on the devices you use to access the Website and the type of device you use. Website usage data. How we get the personal information and why we have it Most of the personal information we process is provided to us directly by you for one of the following reasons. Legitimate interest in our services. We also use cookies on our website to capture usage data. This information is provided to us by: Analytics providers such as Google based outside the EU, Advertising networks such as Google, Bing, Facebook, Twitter based outside the EU, Search information providers such as Google or MSN based outside the EU. We use the information that you have given us in order to: Keep in touch with you, Provide updates about Acceleraate Ltd, Provide updates about Founded Group Ltd and our other wholly-owned subsidiaries, Help us to monitor and improve the user experience on our website. We will not share this information with any other entity. Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are: Your consent. You are able to remove your consent at any time. You can do this by contacting data@acceleraate.com We have a contractual obligation. We have a legal obligation. We have a vital interest. How we store your personal information Your information is securely stored. We keep your name and contact details for 3 years. We will then dispose your information by permanent removal and deletion. Your data protection rights Under data protection law, you have rights including: Your right of access - You have the right to ask us for copies of your personal information. Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances. Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances. You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at data@acceleraate.com if you wish to make a request. How to complain If you have any concerns about our use of your personal information, you can make a complaint to us at data@acceleraate.com You can also complain to the ICO if you are unhappy with how we have used your data. The ICO's address: Information Commissioner's Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF Helpline number: 0303 123 1113 ICO website: www.ico.org.uk Made in Manchester The CX technology specialists Manchester, United Kingdom 0161 552 5852 Contact Services Consulting & DeliverySystem IntegrationCX as a ServiceManaged Service Platforms Zoom Contact CentreZoom Virtual AgentZoom PhoneAmazon Connect Technology IntegrationHub for Zoom Resources InsightsCareersAbout UsContact Zoom and the Zoom logo are trademarks of Zoom Video Communications, Inc Zoom and the Zoom logo are trademarks of Zoom Video Communications, Inc Manchester, United Kingdom 0161 552 5852 Trust CentrePrivacy PolicyModern Slavery © 2026 Acceleraate Limited | Company # 14383406 | VAT # GB427726283 Part of Founded Group Limited Zoom and the Zoom logo are trademarks of Zoom Video Communications, Inc