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Qonda Terms of Service Effective 10/08/2026 1. Acceptance and scope These Terms of Service govern access to and use of the Qonda website, AI agents, messaging and voice services, meeting assistants, and related applications (the “Services”) offered by Nuba LLC (“Qonda,” “we,” or “us”). By using the Services, you agree to these Terms and the applicable Privacy Policy. If you use Qonda on behalf of an organization, you represent that you are authorized to do so. Separate customer agreements may govern commercial use and take precedence where they conflict with these Terms. 2. Services and supported channels Qonda provides AI-enabled recruiting, candidate engagement, interview coordination, onboarding, HR support, workflow automation, and related assistance. Depending on customer configuration, people may interact with Qonda through: WhatsApp, Instagram, Facebook Messenger, TikTok, Microsoft Teams, Slack, web chat, email, and inbound or outbound telephone calls. Meeting services may include Zoom, Microsoft Teams, Google Meet, and other supported conferencing platforms. Features may include pre-screening, assessments, interview scheduling, reminders, document collection, data validation, and integrations with customer-authorized ATS, HRIS, and other systems. 3. AI meeting assistants, recordings and transcripts When enabled by a customer, Qonda assistants may join or support virtual meetings, capture audio and/or video, generate transcripts, summaries, notes, action items, and other AI-derived insights. Availability and processing depend on the meeting platform, permissions, configuration, and applicable law. Customers and meeting organizers must provide required notices and obtain all necessary permissions or consents before recording, transcription, or AI analysis. Participants should be informed when an AI assistant is present. Recording or analysis must not be enabled where prohibited. Qonda may provide technical indicators or controls, but these do not replace the customer’s legal responsibilities. 4. Customer and end-user responsibilities Customers are responsible for lawful recruitment and employment practices, accuracy of instructions and notices, appropriate access permissions, and decisions about hiring or employment. End users must provide accurate information and avoid unlawful, abusive, discriminatory, fraudulent, or unauthorized use of the Services. 5. Automated outputs and decisions AI outputs can be incomplete or inaccurate and should be reviewed where appropriate. Qonda supports, but does not independently make, final hiring or employment decisions for customers. Nothing in the Services guarantees an interview, job offer, employment outcome, or particular business result. 6. Privacy and personal information Personal information may include contact details, platform identifiers, messages, applications, resumes, attachments, assessments, call recordings, meeting audio/video, transcripts, summaries, and related metadata, where applicable. Processing is described in the Qonda Privacy Policy: https://qonda.ai/wp-content/uploads/2025/09/Nuba-Privacy-Policy.pdf Qonda may act as a service provider or processor for business customers. In those circumstances, customers may control the purposes and retention of candidate or employee records. See the Data Deletion Instructions for the applicable request process. 7. Third-party services Third-party channels and meeting providers may have separate terms, privacy notices, and controls. Qonda is not responsible for independent data processing by Meta, TikTok, Microsoft, Slack, Zoom, Google, telecommunications providers, or other third parties. Integration availability may change. 8. Security, access and intellectual property Users must not attempt unauthorized access, reverse engineering where prohibited by law, service disruption, or misuse of personal information. Qonda and its licensors retain ownership of the platform and associated intellectual property; users and customers retain rights in their own content subject to applicable agreements. 9. Availability and termination The Services may be modified, interrupted, or suspended for maintenance, security, legal compliance, or third-party outages. Access may be restricted for misuse or pursuant to a customer agreement. Following termination, data will be handled under applicable agreements, the Privacy Policy, legal requirements, and retention/deletion procedures. 10. Disclaimers and liability To the extent permitted by law, Services are provided on an ‘as available’ basis without a guarantee of uninterrupted operation or specific outcomes. Nothing in these Terms excludes rights or liabilities that cannot lawfully be excluded. Any additional warranties, service levels, or liability allocations for customers are governed by their separate written agreements. 11. Changes and applicable law We may update these Terms by publishing a revised version with a new effective date. Applicable law and dispute resolution may be specified in a separate customer agreement; otherwise mandatory consumer and data protection laws remain applicable. [Legal review: insert confirmed governing-law and dispute-resolution provisions if desired.] 12. Contact Nuba LLC (Qonda) | Website: https://qonda.ai | Privacy and legal requests: privacy@qonda.ai You're one step away from changing the way you HR. Products Solutions Resources Pricing Book a demo All the Features Features Basic Proffesional Advanced Enterprise ATS Features Simple applicant tracking system Complete ATS included, Basic candidate management Complete ATS included, Basic candidate management Complete ATS included, Fully customizable (branding colors, logo, workflows, candidate status), Advanced candidate scoring and ranking Job Profiles Web Chatbot with Qonda subdomain Up to 10 job profiles (positions) Up to 10 job profiles (positions) From 50 job profiles, Enterprise expansion packages available Instructions/Prompt No CV filtering Generic prompt Specialized prompt Specialized prompt Communication Channels No additional users AI Web Agent with Qonda subdomain, WhatsApp Channel ($99 for 1 month), Chatbot for Facebook Messenger AI Web Agent with Qonda subdomain, WhatsApp Channel (add-on $99/month), Chatbot for Facebook Messenger Custom Web Agent / Web Widget, WhatsApp Channel included, AI Agent for Facebook Messenger, Integration with custom communication channels CV Processing Limited candidate registrations Filtering of up to 100 CVs per month, Additional packages available Filtering of up to 100 CVs per month, Additional packages available Filtering of up to 500 CVs per month, Advanced skills matching & evaluation, Automated interview scheduling User Management N/A Up to 3 users included, Additional users at $4/month each, Role types: Manager and Recruiter Up to 3 users included, Additional users at $4/month each, Role types: Manager and Recruiter Up to 20 users included, Additional users at $4/month each, Granular permission settings Candidate Capacity N/A 100 candidates handled monthly, Additional packages available 500 candidates (conversations) handled monthly, Additional packages available 900 candidates (conversations) handled monthly, Expansion packages available Business Units N/A Up to 10 business units, Additional units at $9/month each Up to 10 business units, Additional units at $9/month each Up to 50 business units, Additional units at $5/month each Integration with Assessments N/A N/A N/A Integrations with TestGorilla, Searchlook, GitHub, LinkedIn AI for HR N/A N/A N/A AI Agent for HR (Job Description Assistant, Analytics & Query Assistant, Recruiter Assistant: reminders, recommendations, note taking) Technical N/A Deployed on Azure, Text processing with o3 mini Deployed on Azure, Text processing with o3 mini Hosted on Azure, Premium GPT model, Integrations with top HR platforms (Monday, Cornerstone, Workday, SAP, Sesame, etc.), API access Analytics Basic recruitment metrics, Standard reports Basic recruitment metrics, Standard reports Full analytics suite, Custom reports, Predictive hiring insights, Recruitment funnel optimization Support Email support, Response within 24 hours Email support, Response within 24 hours Priority support via email, chat, and phone, Response time within 4 hours, Dedicated account manager, Quarterly business reviews Implementation N/A Implementation package: Starting at $1,500 Implementation package: From $5,000 Additional Services N/A Training sessions: $150 per session, Process optimization consulting: $200/hour Training sessions: $150/session, Process optimization consulting: $200/hour, Custom AI model training: From $1,000